-
November 2023 by James Schafer
Great Customer Service. Phone Set-up very time consuming and complicated for people like myself ? LoL. They were able to fix my issues in less than 10 minutes.
-
October 2023 by Bonnie Coronado
Saida saved Metro from losing me as a very long time customer. After a couple of visits and calls and getting no where, Saida stepped in and went above and beyond to solve my complicated problem. She was patient and kind to me as well as determined to fix the situation. I will stay with Metro because of Seida...Kudos to her!!
-
October 2023 by Nicholas Abad
Today was the first time in years I had to step inside a store to do something so I appreciate Metro making everything so user friendly. My phone was having issues that seemed to be either needing to erase and reset my phone or buy a new SIM card...and if those didn't work, then have to buy a whole new phone. I had the pleasure and luck of finding someone who was truly helpful in resolving my issue to the best of his ability and it's hard finding good customer service like that anymore. I just want to thank Jose for all of your assistance, you truly saved me big time today! I hope the owner/management recognizes that you are a great face and worker to the company and go above and beyond what I thought the interaction was going to be. Thank you for your exceptional service!
-
September 2023 by Tony Miranda
I had a good experience to staff for his helpful
-
May 2023 by Fernando chavez
Carlos ans seyda that were helping me very good in the store.
-
April 2023 by Wendy Martinez
Great employee, Carlos helped us with everything we had a great experience there
-
March 2023 by C Whitworth
Ummm... I'm going back to regular Tmobile. Better phone selection.
-
February 2023 by Mele Uhila
Seita is Awesome!! She's patient, Very Efficient, very informational and Just down to Earth. She engages her customers very professionally. She's a Natural keep it up!! I would recommend her!
-
October 2022 by Toni Watson
Ana is great! So friendly and helpful. She showed me several options and the manager is cool too! As a small business owner I highly recommend this store. Toni's Travels happy customer
-
August 2022 by G. Ali
Great service great customer service great products great price everybody should come here to get their phones okay
-
July 2022 by Eric Soriano
Customer service of employee Ana was amazing and friendly. She is very knowledgeable and gives service above expectations.
-
August 2021 by Cesar Platero
Great sevice
-
June 2021 by abelardo cortes
Just asking a Question how to Reset manufactured on tablet on settings to Original,Thank You for your Time & Great Quality of service at Metro Pcs
-
March 2021 by Marielenath g g Mejia
I went into the store ask Ceasar to help me transfer my data from one phone to another. He informed me, we work with commission. Im not obligated to help you with that. That extra. Come back with the person that sold you the phone. I have other customers I can make commission. I'm not making any money from helping you.
-
January 2021 by Violet Vye
Josue was super polite and kind, he went above and beyond for my husband and I. He provided exceptional customer service and had a vast wealth of knowledge on the products. He was honest and helped me make the best choice.