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February 2024 by Joe Gutz
This Walgreens is very close to where I live. Unfortunately they have the worst customer service I have ever experienced. They are short staffed and they almost never have our prescriptions in stock. And when they do they do not have the full quantity. If I could I would give them 0.0 (zero) stars.
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February 2024 by AllTalk NoAction
DO NOT GO TO THIS STORE!!! THEY ARE VERY RACIST AND RUDE TO CUSTOMERS. VERY POORLY TRAINED AND UNPROFESSIONAL. I AM A REGULAR PAYING CUSTOMER AND BECAUSE OF MY SKIN COLOR I WAS TREATED POORLY. THE MANAGER WITH THE PINK NAILS WITH THE NAME GARTH WAS VERY RUDE AND TOLD ME TO SHOP ELSEWHERE AFTER I ASKED TO PAY MY RENT. I WILL NEVER GO HERE AND RECOMMEND THAT YOU DONT EITHER. THIER REVIEWS TELL IT ALL ABOUT THESE PEOPLE AND THIS EXACT LOCATION. DR. UMAR WOULD HAVE A FIELD DAY WITH THIS STORE AND ITS WORKERS!UPDATE:::: I PUT IN MY REPORT WITH THE CUSTOMER SERVICE ON THURSDAY THEY TOLD ME IT WOULD TAKE 2 BUSINESS DAYS TO HEAR BACK. TODAY 1/8/24 I CALLED THE CUSTOMER SERVICE BACK AND THEY SAID THEY SENT MY REPORT TO THE STORE AND THE STORE SAID I WAS YELLING AND BEING LOUD!!! I AM SO HAPPY THEY STATED THIS BOLD FACE LIE IT FURTHER REITERATES THAT THEY ARE RACIALLY CHARGED UP OVER A SIMPLE TRAINING ISSUE. EVERYTHING WAS RECORDED INCLUDING ON THEIR CAMERAS. THESE PEOPLE ARE TRYING TO PAINT ME AS “THE ANGRY BLACK PERSON” WHEN THAT COULD NOT BE FURTHER FROM THE TRUTH AND I WILL NOT STAND FOR THIS RACIAL DISCRIMINATION AND WILL BE LOOKING FORWARD TO PURSUING FURTHER ACTION ON THE LYING ABOMINATIONS THAT ROAM THIS LOCATION. DEFINITELY DEFAMATION OF CHARACTER!
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February 2024 by Jaycob Freeman
The slowest pharmacy in Lathrop, maybe the country
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January 2024 by Neetu Vijay
The young lady at the photo center was very rude in attending and was not ready to print the photos and told us to go to different center
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December 2023 by Jerrell L.
I deal with the pharmacy at Walgreens and I have found my pharmacist be very knowledgeable and helpful with medication's. He's also courteous at all times his customers and goes out his way to see that they understand his instructions. I think Yancey at so much to Walgreens pharmacy he should be commended by his great work as an employee !!
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December 2023 by Philip F.
If I can give zero review, I would. It is incredible how messed up their pharmacy is. The hassle to get a prescription is unbelievable. I have yo make the person at the counter check multiple times for my prescription. Lazy lazy people.
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December 2023 by Shami K.
pharmacy is empty no customer just one me in line they have2 people working still it's been half an hour I had to wait for them to come and help me
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December 2023 by Caligirl SNS
Walgreens is clean and usually fast check out.
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November 2023 by Joe Hunter
Pharmacy there is the slowest I've ever been to took over an HR after they claimed it was ready. Couldn't even get Halloween stuff as they packed it up before Halloween Eve. That is one of the absolute worst pharmacies I've ever been to. If you have any other options use them this place almost prides itself on its incompetence.
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November 2023 by Ash K.
I'll give the TL;DR first: small, overwhelmed pharmacy and hostile/ vindictive staff ruin this location's efficacy. I've finally decided to switch pharmacies after three months of being strung along for a medication prescribed to me that continuously required me to call the pharmacy and be on hold for at least 10 minutes each time (some hold times lasting so long the line would simply hang up on me) just to be given a random explanation as to why they didn't have my medication, which would require me to follow up with other sources that would inform me they actually had responded to the pharmacy, which would in turn require me to call Walgreens again, be on hold (again), and then be given an entirely different reason or be told they'd fill it. Which would have me calling in several days later after realizing I hadn't gotten a notification the prescription had been filled, just to go through the same exact process all over again. I finally reached the end of my rope when I got the same run around for my pet's prescription, one that they would quite literally die without. The kicker now; my new pharmacy couldn't fill the prescription I'd waited two months for because Walgreens said they filled it, after telling me that very day that they had ordered it, but because of demand, it just wasn't being delivered to them. While I was somewhat used to the practice--being told they didn't have a medication, just to get the notification later that it had been filled. Up until that point, it had just been an irritating inconvenience. This was a deliberate act to deprive me of medication I desperately needed, while knowing I have no avenue of recourse on my end. PLUS I've now spent an additional month trying to get Walgreens to send my prescriptions to my new pharmacy, which has again required additional calls, and and even more time spent on hold. Finally, I get told today that they won't send over any of my prescriptions to the new pharmacy because one is a controlled substance. This forces me to call my doctor and have a message rushed to them, before closing on a Friday, hoping they can send new prescriptions over to my new pharmacy, as I've now nearly run out of all of my medications thanks to the mess that has culminated from a bitter and vindictive pharmacy staff. My doctor sends my prescriptions to the Walgreens in error, however. And I get a call just before 8:00 PM from an aggressively defensive pharmacist that pointedly asks me why I'm switching pharmacies, "we not doing good enough for you?" That I politely decide to inform him the new pharmacy is closer to my home (it actually is) instead of how the pharmacy he's calling from has denied me medications that are necessary to my life and mental health and to my pet's life, and he's actually lucky that there aren't deaths Walgreens could be getting sued over, and as a positive, his workload has now been reduced. And I get the flippant reply, "oh, yeah, they all say that." Treatment like that is another reason I'm switching pharmacies. I'll also be rethinking my policy of being polite instead of telling people the entire truth just so they don't have to feel like garbage.
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October 2023 by Sarah T.
Rude cashiers when you have a question about something, they just ring you up and not even let you ask questions. The girl with thick glasses need to learn customer service better.
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October 2023 by Rob M.
on 10/20/23 I purchased apple gift cardI tried to redeem the card but the card was already redeemed I walked back in to talk to the store manager regarding the problem and to see if he can help me .it was a waste of time I also called supervisor and no help either .So I did not get my $ back or my product that I purchased. be aware don't buy any gift cards from there avoid the problem. worst costumer service ever I will void Walgreens permanent will never shop there again.
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October 2023 by Glyn Olson
They take pride in making sure you can't get the medication you need. Staff doesn't communicate with each other and you'll have to call them 8 incredibly long times OVER THE SPAN OF A WEEK before they flat out refuse to fill your prescription. THEY DO NOT CARE.I talked with one guy (who was either in charge or should have been) that tried to work with me and said they could fill it. I'm sure they could have if they COMMUNICATED with each other. I'm going to throw up.The rest of the staff are Karens that don't care if you're trying to get the help you need, they just enjoy saying you can't get it because it makes them feel important. Sociopathic.
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September 2023 by Laksh Gandikota
Understaffed and the lady at the counter was attending to both drive in and in store window. I mean common Walgreens!
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July 2023 by Fawad
I wish there was something else less than one star. you made me wait for almost 24 hours for something that was looking very urgently. Part of the problem is they made me come over again multiple times. POOR CUSTOMER SERVICE