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August 2024 by Vinod
Front desk, both people, worst customer service. Very rude lady
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July 2024 by chris pavao
They have some young girl working the front desk today on July 12th at 355pm who is very rude and knows nothing about postal services. I had a pre-printed label that my mother uses daily for her business and was told this was the wrong label . She refused to even scan label and check it which I know she could have done to solve this matter . Please hire people with experience before putting them on the front desk . Bad enough we already get charged almost $1 dollar for a single stamp and now deal with rude workers who must hate there job ?
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July 2024 by joelster
united stated govt,you say public opinion is at an all time low, replace these people with people who like life and the entire city of lathrop will praise you for a job well done and long overdue.the office manager should have been given a test where the squre cube goes in the square hole, seriously how hard is it to put the mail in the proper place, its a cake walk for humans, this guy sends everything back to sender costing the post office to pay everybody in triplicate when he choses not to put it where it belongs, ie his job
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July 2024 by Matt I
Worst customer experience ever. The young lady at the front desk was incredibly rude and unprofessional. She refused to provide any assistance, help, guidance, or courtesy. I will never go back to this Post Office again. You have been warned. Raise your standards, USPS!
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May 2024 by FaFa A.
So do you guys steal people packages and then hit delivered?! Because it’s been almost 3 weeks and no response on what happened to my package! If you accidentally put my package in my neighbor mail box, obviously they are gonna keep it, be honest that YOU made a mistake & correct the situation. The whole staff along with post master needs to be replaced for people who will take their job seriously and give customer services instead ignoring the situation!
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May 2024 by h singh
Rude Coustmer Servics. The white lady she always rude . She has zero experience for talk to Coustmer I don’t see any options for zero stars otherwise i gave them zero or less than zero
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May 2024 by Kamldeep Singh
A Karen works here!!! Literally the most rude customer service ever. Instead of helping customers, the Karen is being rude to customers and acting like she knows it all and people who have questions are dumb. USPS needs to do better w people who they hire and training. Thanks
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May 2024 by Sim Tim
Such unprofessional workers and full of karens dont know how to talk to people very rude , aggressive and arrogant workers.
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May 2024 by John Piernas
Each time I go in there I am greeted well and customer service is great.
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May 2024 by Hilary Pena
Worst post office to go to. The white lady at the front desk is extremely disrespectful. The employees at this post office are the most unprofessional people I ever seen. Don’t go here
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May 2024 by Cesar Carranza
Staff is pretty rude. Morgan always seems to be on a bad mood.
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February 2024 by Di Nic
Rude staff. Say they can't find package that says it was delivered. Completely dismissive and condescending not even trying to be helpful.
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January 2024 by Alfredo Gonzales
Line was long but didn't take long to get to the front.
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December 2023 by Jordan Ambroise
They always say they delivered something yet return it to sender the day it was suppose to be delivered with no email no nothing. it’s about to be Christmas and I been waiting on this package since The week of thanksgiving. I’m beyond mad at this point I been waiting all day for my package just to turn around and look right now and it to say return to sender? Mind you they are only open Monday through Friday so I can’t even go to the office and try and stop it bc it’s Saturday. Thank you ?
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December 2023 by Ranganadh Muddana
This place doesn't even has a outside house package collection/drop off box. Very outdated facility! Also mail pickup locations in RI also doesn't have any option to drop small outgoing packages. You literally have to make time to visit post office during working hours even with prepaid labels ?
