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August 2024 by Paul Siapno
Awesome place to work! Drivers are totally all about safety and professionalism.
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August 2024 by Valerie Morton
This location is a joke and most likely run by criminals. Twice within one month I sent Amazon packages back to the fulfillment center located in Vegas. The packages traveled normally until they got to Lathrop, CA, at this UPS location. From there, both orders didn’t move and I had to contact Amazon to get my money back. Twice in a month? Something fishy is going on, and what’s up with the hours of operation?! I’ll be calling UPS Corporate, but I doubt it’ll make a difference.
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August 2024 by Alexander Morrow
The drivers here are lazy, they don't deliver packages. They mark in the handles that recipient isn't available without even trying. On more the one occasion they have done this to me when I or my wife was home all day and they didn't come by once. Of course we don't get any kind of compensation for our packages not being delivered in the time that was paid for. The customer service just says it will get there when it gets there. ? if I have a choice I always choose FedEx over UPS.
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July 2024 by Ernestina Ortega
I think my package got lost in this facility, tracking 1ZR9Y4170394476838 it is stuck here from july 3, 2024 and is not moving forward.
Why here are many reviews of stolen packages in this facility, they need to fire the manager and supervisor for not doing theirs job.
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July 2024 by S. D.
This is the third time that this has happened to me. I got a notification that a package is arriving at my house and a signature is required. The time given was 12:30-2:00 PM on Thursday. I took the day off to ensure that the package is delivered. At around noon on Thursday a message from UPS indicated that the package would arrive between 2:30 and 4:30 PM. Another message at 2:45 PM stated that the package was arriving by 7 PM. At 7:14 PM another message stated that the delivery was delayed until the next day at 12:30-2:30 PM.
On Friday at around 11 AM another message stated that the item was out for delivery. At 11:09 AM another message indicated that the delivery would arrive by 7 PM. This is simply unacceptable and indicates a serious problem with this location and their inability to properly schedule a delivery. I understand that delays happen but to have so many changes and delays with almost every delivery is just poor service. And frankly, the company doesn’t care or even respond to customer inquiries.
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July 2024 by Angelina Carter
I came all the way out here to have something sent out and they don't even have that available they sent me away but online it says they do this is the worst place ever
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May 2024 by Elajia Davis
if i don’t receive my package i will make a tiktok about it?
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March 2024 by Mario
CHECK OUT ALL OF THE ONE STAR REVIEWS.
UPS Ground is absolutely a waste of time and money.
The package seats around depots with no tracking updates.
They give you a tracking number and don't get updated until the day before the scheduled delivery.
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March 2024 by abel carreon
Best job I’ve worked at, I give it 6 ⭐️⭐️⭐️⭐️⭐️⭐️
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February 2024 by Gary
No one know their job or how to help anyone there. All lazy workers
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January 2024 by robert gutierrez
Delivered here ,dropped trailer at gate ,take load locks out don't leave in trailer and park at flying j or somewhere else ...dropped at 8am picked up at 1pm...have a great day
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December 2023 by David Wiggins
I was next door to the hub. Not at the hub
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December 2023 by Angel Rivera
Worst warehouse I worked for ever the supervisors talk to the employees in ah disrespectful manner at pd 4 and I was ah new hire who wasn’t properly trained and fired because I decided to speak up and said I needed help because I was in two trailers by myself everyday when it’s supposed to be two people per trailer
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December 2023 by Curtis Ellis
***TRUCK DRIVERS***DO NOT ACCEPT A LOAD COMING HERE!08:00 appointment time. Come to find out they don't even start to unload trailers til 12:00. You have to drop your trailer and leave the property. Pick up your trailer at 10700 South Harlan at their drop yard. They will not notify you of your trailer being empty. This place is a complete nightmare.
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December 2023 by Evgeny Shu
security girl where you drop trailer for delivery is niceshe was friendly and helpful but these cement blocks where you have to drive thru and disconnect trailer are stupid andnot convinienti came for the first time and had to backup and then do maneuver to get to the spotremove these cement blocksthey do not make sense
