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November 2023 by Francesca Schinella
Very nice staff and really good manager. Please come here they have awesome new fidgets and awesome toys in general.
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June 2022 by Sharron M.
I just love this store. I have taken my three boys in here every single time they get a haircut, since before they could talk. It certainly is hard to leave without a toy! I love the friendly staff, as they always know what to help with, and give us clean service.
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June 2022 by Loxocele R.
This store might be a drama magnet, but it also has a really great array of magnetic toys -- so I declare 5 stars. Toy Crazy was the second toy store I walked into today on my quest to find a magnetic toy for the "well under 3" crowd called Stick-O. Mr. Baby was gifted a small set and LOVES THEM, but I've never seen Stick-O in stores... and woe is me (woe is he!), I forgot his set at home when we traveled to Marin. Toy Crazy doesn't actually have Stick-O, but they do have an *extremely* similar toy called "Smartmax" -- big, three-dimensional pieces with magnets that flip around inside, so that 15-month-old Mr. Baby doesn't get frustrated because he doesn't (yet) understand magnetic polarity. They also have a whole bunch of Magnatiles and Magformers, and possibly some other magnet toys. Small store, lots of magnets. A+. Having read all the previous reviews, I was bracing to encounter an unpleasant, possibly child-hating older woman with short curly hair, but all we found behind the counter were two younger teenagers -- and a security guard, because apparently someone's dissatisfaction with the "exchange or store credit only, no cash refunds" policy had gotten WAY out of hand. There was a snarky grandmother standing way too close -- blocking the exit from the behind-counter area, harassing the teenagers, and refusing to let it go; there was an anxious mother coming unglued in all directions -- "Stop engaging!" to her mother, loudly imploring her preschool-age daughter to pick something, "So that we never have to come back here!" (as if the store were the scene of a gruesome accident), and patronizingly lecturing the teenagers to "Consider who you work for!" Perhaps the piece de resistance was another older woman who didn't seem to be related to any of these people, but had taken up the cause of the tri-generational Your Policies Don't Apply To Me posse and, having escalated to the point of being asked to leave by the security guard, stood outside shouting at passers-by about the epic injustice occurring within the toy store. "This is not what we do in Marin!!" she declared, and with great indignation. Look, I'll be honest: I was thinking about a four-star review. The downside to an impressive inventory in a small space is that, toy store or not, this didn't really feel like a place where I should take Mr. Baby off my back and turn him loose to go be a kid. That said, I can't emphasize enough how much I *just. can. not.* with the level of privilege & entitlement on display from the other adults in the store when I walked in. Yes, okay, they wanted a cash refund for whatever they'd returned. But I'll tell you: I bought those pseudo- Stick-O sets, & the return policy is right there at the bottom of the receipt. Like I tell Mr. Baby, "All feelings are okay; not all actions are okay." I get that these folks were disappointed, AND there's no call for taking out their disappointment on a pair of kids who are just working their summer jobs -- or so dramatically broadcasting distress about trying to use exactly $14 in remaining credit (without spending a cent more). So, hey: Baby magnet toys *and* not breaking down screaming at "This is not what we do in Marin" customers? Yeah, that's 5-stars-able.
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October 2021 by Jim Weeder
Great service and lots to choose from they even gift wrap
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May 2021 by Eric Boise
Very cute toy store with lots of toys.
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April 2021 by JOHN RICHARDSON
LOVE THIS PLACE... Super Helpful Staff tambien
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October 2020 by L V.
I love this store so much! The owner is super friendly, no pressure to buy anything and the store has a great variety of toys. They have classic and good quality toys. We went in to browse and walked out having bought a gift for a baby shower and an adorable handmade stuffed mouse for my baby. I would recommend this place for gifts- they do beautiful gift wrapping, and I'd much prefer to give them my money instead of Amazon!! Feels good to support local family owned businesses instead :) Ooh also the store accommodates strollers to move throughout.
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July 2020 by LibPsych
Agree with prior comments that the store worker (owner?) is very rude, lacks service manners and certainly should not work with kids.
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January 2020 by Krupa A.
Perhaps the staff has changed from previous, older reviews, but my son and I had a wonderful experience. It was our first time trekking over to the Marin Country Mary from the city and we found this this toy store to be delightful. The owner was warm, welcoming and charming. My son happily played at the train table in front while I perused. There was no pressure to purchase, this was right after the holidays and although I was just window shopping I found a beautiful, nostalgic bell for my son's bicycle. The owner was very nice and recommended other times to visit the area for family friendly events. We will return!
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December 2019 by Alexis T.
My husband and I just had the best experience at Toy Crazy. We went into the store with our infant and very enthusiastic three-year-old. Anyone who has attempted to maneuver around a retail store with a toddler and giant stroller knows the struggle of trying to keep one child sleeping and the other one from taking down displays and wreaking havoc. Thankfully, my mom anxiety subsided because of the kindness of the store's manager, Randy. She allowed my little guy to explore with the cute shopping cart and engaged him with all sorts of questions, which not only made him feel very special and but also allows us parents to get our shopping done, in comfort. We will definitely come back for Randy's toy expertise and kindness.
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August 2019 by Tyler Schmidt
Person in store was very rude to me!
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June 2019 by Davi Amaral
Very good for kids and people there are great!
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June 2019 by Cheryl B.
Toy Crazy is a cute Toy store in the Marin Country Mart outdoor shopping mall. They have display toys to play with throughout the store and magnet building blocks on a children's picnic table outside. I like how they carried environmental toys "Green Toys," as well. We could have easily spent another half hour there. The two ladies who worked there were very kind and wrapped the present in unicorn wrapping paper for me. If your looking to buy something nice and/or fun for a child, I recommend Toy Crazy because there are lots of toys to choose from and they gift wrap.
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May 2019 by IN YOUR FACE E
Yah made it
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December 2018 by Aj J.
Agree with the other comments about the service. The woman working there was annoyed there were children in the store looking at toys. Asked a few young children where their parents were.
