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May 2024 by Alex Koffman
Great help! Saved me a ton of money.
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March 2024 by Daniel May
I came into the shop with GPU/memory errors and I was immediately helped by a technician. I explained the issue and he listened before mentioning a potential fix and if that didn’t work what they could do.Lucky for me the fix worked and I didn’t have to pay for the repair, but their service for that is top tier, especially compared to other local computer repair shops that insist they know everything.
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March 2024 by Louise B.
my go to place for rescuing broken pc's. work is always completed on time and on budget.
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February 2024 by Local R.
Excellent, fast service on several computer fixes, fair pricing, pleasant staff - - highly recommended.
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December 2023 by C C.
Excellent service, extremely pleasant and knowledgeable staff!! Prompt turn-around... I highly recommend this shop!
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September 2023 by Kathie Velazquez
Absolute the best at transferring one computer's guts into another and getting things working top notch. Very knowledgeable and professional with a laid back touch.
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June 2023 by Big J.
I don't get it. I had been going to the CC for 20 years or so. They have always done a job on my computers. I had one laptop custom-made. Now, I have temporarily moved out of the area to the mid-west. I had a disk crash and sent it back to the CC since they were the ones I trusted.When I got back the computer, a minor thing, but the DVD drive wasn't hooked up. However, I recently found out that the drive does not work at all. (Yes, I did have a new DVD drive installed.)There have been problems with Outlook. IE. not saving the folder order on the sidebar. Not saving the spam folder settings - so I keep getting spam in the inbox and non-spam in the Junk folders. Maybe more later.
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May 2023 by Evan N.
I've now gone to Computer Connection twice, once for a laptop and once for my desktop. I had to go back because Morgan was incredibly helpful, transparent about the whole process, and went above and beyond for me. He was wonderful.
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November 2022 by Linda T
I came through with an issue with my gaming monitor. Unfortunately, the repair would cost as much as the replacement. Morgan was super helpful in diagnosing, walked me through the problem, and drafted a repair order so I could file a warranty claim. Appreciate the awesome customer service and thank you for your help!
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February 2022 by Noelle L.
The team at Computer Connection helped me out, with quick turn around, when my 2012 MacBook finally gave up the ghost. I had 2 incidents of the dreaded black screen, but no full back-up. I purchased a new MacBook at an Apple Store & was told that they wouldn't work to transfer data from my old to new Mac, as my old Mac was more than 5 years old. Additionally, they no longer sold the external drive, for the old Mac, that I'd need to do a TimeMachine full back-up. I understood, but had no way to ensure the data transfer that I needed. I called Computer Connection; they said they'd take a look. In less than 24 hours, they had successfully transferred everything to my new Mac, resulting in virtually no downtime, given that my old MacBook had died the prior morning. They made my day & turned around what started as a VERY stressful Monday. Highly recommended.
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February 2022 by Emmaline M.
I was about ready to throw my Dell laptop at the wall. Thankfully, I was able to take a deep breath, and take my computer to Computer Connection. They fixed my baby no problem! To start from the beginning, my laptop's spacebar wasn't working reliably. I opened the laptop and lo and behold, it wasn't the spacebar's fault - it was the battery, expanding like it was gonna explode! Nothing like a ballooning lithium ion battery to brighten my day, right? So I set about trying to remove the battery. I have a laptop screw bit kit, thus I had the correct bits to attack each screw. Nevertheless, one of the screws securing the battery stripped. I tried to drill it out with my jeweler's flex shaft, to no avail. I was able to slide the battery out, but I was worried about installing a new one with that screw. It was at this point that I wanted to hurl my computer. The screw wouldn't budge, the battery was threatening meltdown, and the interior of my laptop's body was polluted with dust. I calmed down and took my laptop to Computer Connection. Within a couple of days, they were able to remove the errant screw, order and install a new battery, and clean my computer's guts. One year later, my laptop still runs great! Thanks Computer Connection!
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January 2022 by David Raub
The best around
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June 2021 by Andrew Wells
Brought in a two year old Lenovo laptop that was lightly used but out of warranty with a squeaky case and wrist rest that was making annoying noises on a constant basis... while warning me upfront that they couldn't correct design and build issues, they worked on my machine for a week and got it done... no more squeaks and rattles! Outstanding attention to detail and if I ever have a software related issue I won't hesitate to go back...
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May 2021 by Matthew Phillips
Solved my issue in under an hour, also fixed some stuff I didn't know needed fixing. Will come back if I have issues in the future.
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March 2021 by Jeff Bedrick
Custom built computer systems, maintenance, and repair by the best team in Marin.
