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October 2023 by Nick C
Fantastic service here! She has so much experience and can help with casual clothes as well as formal clothes like suits. I recommend this place for any men’s alterations.
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July 2023 by John Dauphin
The best tailoring experience I’ve had. She’s an expert, friendly, and exceeded my rather high expectations.Services: Custom tailoring
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May 2023 by Nour Al Hakim
I needed urgent last minute alterations for my wedding dress, and Sylvia was very kind to be one of the very few businesses to take me in with only 4 weeks away from my wedding date. She was proactive and responsive even with her busy schedule -- she gives incredible insight and ideas on the spot as well as direction to her clients so no time is wasted. Thank you, Sylvia!
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April 2023 by Estefania Yepez Narvaez
Sylvia is absolutely incredible! She is certainly talented and made my wedding dress an absolute dream! I am beyond grateful for her skills- of course! But I'm beyond grateful for her dedication to her craft and for her kindness. She is an incredible being who shared her energy and time with me when I needed my wedding dress to be what I imagined it to be. I am so thankful! I highly recommend Sylvia for any and all alterations needed. She truly cares and I appreciate her immensely.
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October 2022 by Jes C
Called last night to make an appt, left a message, Sylvia texted/responded right away. Dress was too big on the top and it needed to be hemmed. She was able to do a fitting today for a rush order, dress was going to be ready eta on Friday, it was ready the same day. She did some hand work to not mess up the beaded lines, dress fits, she did a great job! Fast and efficient service, highly recommend Sylvia at Alterations Ave. She's very caring and willing to work with you. Dress is ready for a 1920s themed wedding. Thanks again Sylvia ?
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September 2022 by Yesi C
Called last night to make an appt, left a message, Sylvia texted/responded right away. Dress was too big on the top and it needed to be hemmed. She was able to do a fitting today for a rush order, dress was going to be ready eta on Friday, it was ready the same day. She did some hand work to not mess up the beaded lines, dress fits, she did a great job! Fast and efficient service, highly recommend Sylvia at Alterations Ave. She's very caring and willing to work with you. Dress is ready for a 1920s themed wedding. Thanks again Sylvia ?
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September 2022 by Michael Fauteux
After my rental fell through, I needed last-minute alterations on a purchased tuxedo just days before getting married. Sylvia made the time to squeeze me in and help, doing the work the same day I found her and the tux looked amazing. Her candid and professional demeanor was refreshing and welcome. I'm grateful to her for choosing to help a groom in a tough spot. She didn't have to and it meant a lot to me, not just because she made my wedding so much more enjoyable and less stressful, but because acts of kindness and grace like this that produce such relief and thanks are rare. Formal wear changes or simple alterations, you want quality work and character, go see Sylvia.Services: Men's clothing alterations
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September 2022 by Greg Rowan
Sylvia is a total pro! I brought a suit in to be altered and voila a new suit. So happy with the end result. I know Sylvia does a lot of bridal wear alterations, but guys she does an amazing job with quality mens wear! The quality and service are top notch.Service: Alterations
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September 2022 by Kate Lafferty
I took a bridesmaid dress to Sylvia. I wanted the dress hemmed and that was basically it. Sylvia was rude and abrasive from the start, I found her demeanor unprofessional and frankly it made me uncomfortable - but hey I was already there and so I figured I'd just get the dress tailored and move on. She then quoted me $390 for the dress to be hemmed and cups to be sewn in - $390!!I felt like I was taken advantage of, as I initially told her I didn't want to spend more than $200 - which BTW is more than I should have said for the work that was needed and yet she ended up getting $390 out of me. I left feeling like I was 100% taken advantage of, especially after talking to many friends who have had their dresses tailored at other local shops - I was WAY over quoted for the work that was done. She knew what she was doing too - she railroaded me when I asked her for the price breakout, AND she told me to pay before the work was actually done - that should have been enough of a red flag - but in the moment I caved. She also asked that I not write 'alterations' on the Venmo (she refused my credit card) - so shady. I got my dress back and it looks good, but there's NO WAY that was worth $390 - the dress itself was worth $300. Find another tailor, please do not go here and get taken advantage of like I was.Service: Bridesmaid dress alterations
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September 2022 by Kate L.
I took a bridesmaid dress to Sylvia. I wanted the dress hemmed and that was basically it. Sylvia was rude and abrasive from the start, I found her demeanor unprofessional and frankly it made me uncomfortable - but hey I was already there and so I figured I'd just get the dress tailored and move on. She then quoted me $390 for the dress to be hemmed and cups to be sewn in - $390!! I felt like I was taken advantage of, as I initially told her I didn't want to spend more than $200 - which BTW is more than I should have said for the work that was needed and yet she ended up getting $390 out of me. I left feeling like I was 100% taken advantage of, especially after talking to many friends who have had their dresses tailored at other local shops - I was WAY over quoted for the work that was done. She knew what she was doing too - she railroaded me when I asked her for the price breakout, AND she told me to pay before the work was actually done - that should have been enough of a red flag - but in the moment I caved. She also asked that I not write 'alterations' on the Venmo (she refused my credit card) - so shady. I got my dress back and it looks good, but there's NO WAY that was worth $390 - the dress itself was worth $300. Find another tailor, please do not go here and get taken advantage of like I was.
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September 2022 by Mike F.
I needed last-minute alterations on a purchased tuxedo just days before getting married after my rental fell through. Sylvia made the time to help, doing the work the same day I found her and the tux looked amazing. Her candid and professional demeanor was refreshing and welcome. Simple alterations? Wedding dress or tux changes? Sylvia has it covered. I'm grateful to her for choosing to help a groom in a tough spot. Acts of kindness and grace like this that produce such relief and thanks are rare.
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July 2022 by Tonya R.
My experience with Sylvia was truly awful. I needed to get some alterations to my wedding dress, nothing major and my dress is very simple. When we sat down to go over the estimate, I was shocked, as I was quoted $775 just to get the dress hemmed. No lace, no beadwork, just a simple hem. It was nearly as much as the dress. When I told her that was more than I wanted to spend she got quite aggressive with me. I wanted to think about it and she told me that I had to pay a $125 consultation fee (none of this was mentioned over the phone when I made the appointment or I would've called around to other places). I felt stuck and swindled. It was really uncomfortable and I didn't know what to do and didn't have time to think. So, we negotiated the price a little and I left. I started crying once I got in the car, as I was so frustrated and it was such a bad feeling. I felt like I got totally taken advantage of. Once I got home I couldn't shake the bad feeling, so I cancelled the alterations a few hours after our appointment. I had to pay a $175 cancellation fee plus an $85 consultation fee. So, I paid her $260 for nothing. At this point I didn't even care, I just wanted my dress back and to be free from her and her bad energy. Beware- she is a scammer and has horrible business practices!!
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May 2022 by Jane Hartigan
Sylvia was amazing. She was quick, efficient, and very easy to work with. She is a true professional and did an amazing job on my Rue de Seine wedding dress. I can’t wait to wear it for my big day and so happy I went with her. Can’t go wrong ☺️Service: Alterations
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November 2021 by Lea Stefani
I trusted Sylvia with two modern wedding dresses worth $4500. She was difficult to work with from the initial appointment. I found her abrasive and rude. She argued with me about the length (I wanted the dresses to graze the floor, she wanted two inches above the floor), the length of the train (too long, she said), the straps (I wanted them to hit center shoulder, she wanted them extra wide), and apparently, the location of my waistline. She rushed me through the initial appointment and pinning, in which I nearly passed out due to the heat in her apartment, and suddenly, she had a handwritten quote and bill in my face, including an additional $80 consultation fee. I so wish I'd just walked out of her apartment then.I knew I'd made a mistake as soon as I left her apartment. I asked her to come back in for another consultation to ease my concerns about what we'd "agreed" on. She was again rude. After initially refusing, she allowed me 30 minutes. I made extremely clear to her that I did NOT want the design of the dresses to change (I.e., the location of the straps, hits at the waist, length of the dress and train) and I was not interested in her changing these style details. I can also corroborate other reviewers' uncomfortable experiences of her aggressively selling her jewelry.Finally, pickup day. She allotted me 20 minutes. I could not believe the result - the dresses do not fit or look good. The bodice of one dress fits so poorly it falls off my body. The other needs to be reconstructed from the waist up. Further, she ignored my other specifications about length and waistline. Even Sylvia herself acknowledged it during pickup and joked that I would need fashion tape to keep the glaring bodice gaps closed.Sylvia left me with a bad taste in my mouth, an expensive alterations bill, and two wedding dresses that don't fit or look good. I asked Sylvia for a partial refund to cover costs of fixing the dress. She sent me a one sentence reply that the "contract had been fulfilled". When I asked for a copy of this contract and my receipt, she stopped responding. How's that for customer service or business integrity? Go to a seamstress that actually cares she has been entrusted with arguably one of the most precious garments a woman will wear in her lifetime.Service: Alterations
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November 2021 by Lea S.
I trusted Sylvia with two modern wedding dresses worth $4500. She was difficult to work with from the initial appointment. I found her abrasive and rude. She argued with me about the length (I wanted the dresses to graze the floor, she wanted two inches above the floor), the length of the train (too long, she said), the straps (I wanted them to hit center shoulder, she wanted them extra wide), and apparently, the location of my waistline. She rushed me through the initial appointment and pinning, in which I nearly passed out due to the heat in her apartment, and suddenly, she had a handwritten quote and bill in my face, including an additional $80 consultation fee. I so wish I'd just walked out of her apartment then. I knew I'd made a mistake as soon as I left her apartment. I asked her to come back in for another consultation to ease my concerns about what we'd "agreed" on. She was again rude. After initially refusing, she allowed me 30 minutes. I made extremely clear to her that I did NOT want the design of the dresses to change (I.e., the location of the straps, hits at the waist, length of the dress and train) and I was not interested in her changing these style details. I can also corroborate other reviewers' uncomfortable experiences of her aggressively selling her jewelry. Finally, pickup day. She allotted me 20 minutes. I could not believe the result - the dresses do not fit or look good. The bodice of one dress fits so poorly it falls off my body. The other needs to be reconstructed from the waist up. Further, she ignored my other specifications about length and waistline. Even Sylvia herself acknowledged it during pickup and joked that I would need fashion tape to keep the glaring bodice gaps closed. Sylvia left me with a bad taste in my mouth, an expensive alterations bill, and two wedding dresses that don't fit or look good. I asked Sylvia for a partial refund to cover costs of fixing the dress. She sent me a one sentence reply that the "contract had been fulfilled". When I asked for a copy of this contract and my receipt, she stopped responding. How's that for customer service or business integrity? Go to a seamstress that actually cares she has been entrusted with arguably one of the most precious garments a woman will wear in her lifetime.