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June 2024 by Diana Callari
I love my Staples. Helpful and knowledgeable Associates. I go here for all my business needs.
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June 2024 by Frances Ray (Fran)
Lancaster CA Staples on Valley Central Way has the nicest personnel. The store is neat and clean. The staff at the document center are extremely helpful. Everyone I have ever encountered in this location have always been pleasant and had my interests in mind. Good suggestions.
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June 2024 by Karen Jenkins
Love the points you get on items such as ink and other supplies both on line and in the store.
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June 2024 by Tyler G
No one actually comes to this store for any reason except amazon returns. Ten people in line waiting for return with the slowest employee. Tons of other employees around the store doing absolutely nothing. They used to be quick but now I'm not shopping at Amazon or staples
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June 2024 by Jennifer Fors
very knowledgeable and friendly staff.
great store. found just what I needed.
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May 2024 by Marlan Woodside
At the Lancaster, CA location, Vince took the time to walk me through the Staple App and shared with me that my purchase of a printer increased my point total to a level that would enable me to purchase a $129 office chair. When I returned a few days later the new store manager Ricardo assisted me in applying those points to make that purchase using the points. What a great surprise to be able to obtain the chair via the points and before the chair went off sale! Great customer support.
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May 2024 by John Nwoko
Great experience. Staples has served my office supply needs for almost 35 years during which I have been self-employed. Easy ink returns and quick delivery. Great products. Variety!
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May 2024 by Tyson Brown
Friendly staff. Bring your old batteries in for recycling and purchase new and you'll receive 25% off your purchase.
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May 2024 by Renée Dannull
Super customer service and help with product needed
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April 2024 by Valeriano Romani
Excelente printing services.
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March 2024 by Tim M
Every employee at this store is among the rudest I've seen, and i was the only customer in the store, so they can't claim they were busy. The cashier told me i had to go back and wait 20 feet away at the start of the checkout line even though there was only 1 customer ahead of me finishing up at the register. Would not shop here again.
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January 2024 by ashley banuelos
Hi, my name is Ashley, I came in several times and each time, I had Sofia help me, another individual did but I could not grasp there help when all they did was send me everywhere, so I asked for Sofia, each time I went in and without any hesitation, she jumped up and helped me. I’m in college and my only free time is the weekends. She had such a positive attitude and even made me laugh a couple of times. If anyone deserves a raise it should be her. She definitely deserves to be noticed.I also saw her help another customer with a little one with her and even then she was very sweet and had manors.
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January 2024 by Ashley B.
Hi, my name is Ashley, I came in several times and each time, I had Sofia help me, another individual did but I could not grasp there help when all they did was send me everywhere, so I asked for Sofia, each time I went in and without any hesitation, she jumped up and helped me. I'm in college and my only free time is the weekends. She had such a positive attitude and even made me laugh a couple of times. If anyone deserves a raise it should be her. She definitely deserves to be noticed. I also saw her help another customer with a little one with her and even then she was very sweet and had manors.
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December 2023 by Life Of The Castros
I went to the Staples store on 12/14/23 on Valley Central Way in Lancaster CA and a young lady named Leann went out of her way to help me. But since I was a Spanish-speaking client, she couldn't do much. She politely asked me to wait while she asked someone who did speak Spanish for help. The employee who helped me at first called a young employee named Carly, I think, and asked her if she could please help me. The young woman looked at her so crazy and said something about how she doesn't speak Spanish but I know she does. I heard it, it's not the first time I've gone to that same store. The first young woman did what she could and went to another employee for help. I just can't believe this is the customer service Staples provides. I thank Miss Leann who helped me in the beginning and who finally came to help me place my order.
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December 2023 by Leslie P.
Fui a la tienda Staples el 14/12/23 en la Valley Central Way en Lancaster CA y una joven llamada Leann hizo todo lo posible para ayudarme. Pero como yo era un cliente de habla hispana, ella no pudo mucho. Ella cortésmente me pidió que esperara mientras ella pedía ayuda a alguien que si hablaba español. La empleada que me ayudo al principio llamo a una empleada joven llamada Carly, creo, y le pregunto si porfavor me podia ayudar. La joven la miró tan loca y dijo algo de que no habla español pero sé que sí. Yo la escuché, no es la primera vez que voy a esa misma tienda. La primera joven hizo lo que pudo y fue a buscar ayuda a otro empleado. Simplemente no puedo creer que este sea el servicio al cliente que brinda Staples. Agradezco a la señorita Leann que me ayudó al principio y a la que finalmente vino a ayudarme a realizar mi pedido.
