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February 2024 by Christy S.
I would give 0 stars if I could. The pharmacist is the most insulting person I have even met. She is on a power trip. My doctor filled my sleeping pills for 90 days (instead of the usual 30 days) as I was going to be out of the country. This pharmacist request proof of my travel documents. I made a special trip to show them to her. She was not even there. I had another pharmacist look at my airline tickets so she could tell her. When the power tripping pharmacist came in she called me and told me should would NOT fill my prescription because I "could be selling them". WHAT?? I am so insulted. I am a local business owner and have never given any reason to think that my medication is not for my use. I am filing a discrimination complaint against her. This woman should not be working with the public. I had my doctor change my prescription to another pharmacy and it was filled immediately. The new pharmacist told me there is a data base where you can check and see someone's prescription back ground and mine was spotless. No reason to cause any red flags. This pharmacist at Rite Aid is just a power freak. I will never go back and pulled all of my families prescriptions from this crazy pharmacists. Rite Aid needs to be aware that she is running off customers!
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January 2024 by Fred Belde
Jasmine was very helpful with getting my prescription ready in the drive thru pharmacy.
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December 2023 by Jorge Uribe
Medications ect.
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November 2023 by Daisy
I went specifically to get ice cream in the evening and the lady said it was closed. i would understand if it was busy, but it was empty. Ive been to other rite aids where they still serve ice cream late. This is why these businesses arent doing so well anymore. Poor customer service.
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October 2023 by Jasmine F.
wow! I got charged $33.22 for a bottle of dayquil ! On the shelf it said $16.92, but still was charged for $33.22 How is this legal that is insane. Ofc I was in a hurry and didn't say yes to a receipt but Im now looking over my transaction history and just wow thats just crazy that they can get away with charging so much for a bottle of dayquil !!!
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October 2023 by Camille Christian
The manager is a you know what to her employees. She yells at them in front of the customers for no good reason. No one deserves that kind of stress at work. The cashier looked real upset and stressed, probably because it’s a daily occurrence. Very sad.
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September 2023 by Jennifer Jay
Do not come here if you are in pain! Even if your prescription is sent digitally from the emergency room or from a Dr it will not be prepared for hours!! Dont assume they will fill it and show a couple hours later. They will tell you it is busy. They dont need your money!! They are busy!! Find a smaller pharmacy or a larger one somewhere else. There is no priority for emergency or pain! If there is a problem with the prescription you wont be called. You'll be made aware when you show to pick it up and you will be made to wait 30-45 minutes longer. The delivery service will deliver it but you must stay home all day because they can't tell you a good window when it will be delivered and they will not leave it at your door no matter what it is anymore. They wont deliver to me anymore because they changed their policy and didn't let me know. They used to leave it at your door but they wont any longer without communication. So mow I am on a do not deliver list. Everything at this pharmacy is a hassle! Avoid it!
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September 2023 by Jennifer J.
Do not come here if you are in pain! Even if your prescription is sent digitally from the emergency room or from a Dr it will not be prepared for hours!! Dont assume they will fill it and show a couple hours later. They will tell you it is busy. They dont need your money!! They are busy!! Find a smaller pharmacy or a larger one somewhere else. There is no priority for emergency or pain! If there is a problem with the prescription you wont be called. You'll be made aware when you show to pick it up and you will be made to wait 30-45 minutes longer. The delivery service will deliver it but you must stay home all day because they can't tell you a good window when it will be delivered and they will not leave it at your door no matter what it is anymore. They wont deliver to me anymore because they changed their policy and didn't let me know. They used to leave it at your door but they wont any longer without communication. So mow I am on a do not deliver list. Everything at this pharmacy is a hassle so just avoid it.
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July 2023 by Maggie D.G.
I love this Rite Aid. I normally go to CVS but this was close because I was visiting family in the hospital across the street. Cashier#58407341 was so sweet and professional. Not to mention courteous and I'm a stickler for courtesy. I had a rough time at the hospital and this man's calm demeanor helped me out. I know he didn't even realize how he blessed me. With customer service being so bad in places these days this was a breath of fresh air. And I didn't know Thrifty Ice Cream was served here! Lol. Thank you all and God bless you.
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July 2023 by Mark J
Love the pharmacy. They are always very helpful and patient when I have to call or have special requests.
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March 2023 by David Santos
Great Pharmacy overall. I pay for some medicine with cash and they give me discounts that are way cheaper than Walmart or Walgreens. Only complaint is when they charged me $60 for a medicine I paid $15 for last time.
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February 2023 by Rose S.
The woman you guys have this morning at the window was the rudest technician I have dealt with yet. Either white or Hispanic woman at 835 am. If you hate your job say that! I have Covid and politely asked the woman if I could get Sudafed. She rudely responded with no. I pointed at the window where it says if I needed anything just ask. So I told her 'I can only get Tylenol and Claritin? That's when she said if I wanted Sudafed I had to come inside and use an ID. Which is all understandable but don't be a j*** about it. Kindness gets you very far. I hope your morning gets better.
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February 2023 by Cecilia B
I went today, Jan 11, they sold me a medicine which expiration date is January 2023
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January 2023 by Wendy McCallister
I absolutely love this pharmacy. They always seem to go out of their way to help me and they do it in a very friendly, outgoing way. I never have to wait for any prescriptions and even though I live in Rosamond I will drive out of my way just to utilize this particular pharmacy. Jasmine, Linda and Courtney are my favorite people in the pharmacy. They really know how to do customer service.
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December 2022 by Lupe R.
Rite Aid is not my normal pharmacy that I use, but this was the closest one to the ER I was being released from. So I have a few prescriptions that I need them to fill for both my husband and myself. I have used their delivery service once before. I received to msgs back to back, one for my hubby, the other for myself. I called and asked that all prescription please be delivered. A pharmacy rep called me back to let me know the delivery co they used said I was one mile outside their delivery zone on 20 miles. I told her they have delivered before, that's how I knew they have that option available. She said they app/program they use will not accept for delivery. I thanked her, hung up and immediately checked Waze, Google maps and direction through Yelp, 17 miles away. Not 21 miles. I called back and let the rep know this delivery co has delivered to us before and that three different navigation apps are saying I'm 17 miles away and could I please speak to a manager to see how I can go about getting our meds delivered. I even told her, if I needed to, how could I go about getting my prescription transferred to a Rite Aid closer to my home. It is still going through Rite Aid and they are still the same delivery co that will have to bring my meds anyway. This is bad customer service to Rite Aid customers. Iman in the pharmacy helped me, she called to advocate for us and was able to get the delivery co to go ahead and same day deliver to us! Way to go Iman! Thank you so much for going above and beyond for your pharmacy customers! It is deeply appreciated and made a not so good day much better. I would absolutely recommend filling your prescriptions here and plan on leaving my prescriptions here for future refills. Merry Christmas Rite Aid Pharmacy Reps!
