O'Reilly Auto Parts Store #3758 in Lancaster, California, offers a wide selection of parts, tools, and accessories for various vehicle needs. Located at 2033 West Avenue J, the store provides helpful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. Customers appreciate the availability of tools, including a free Loaner Tool program that requires a refundable deposit, making it easier to complete repairs. The staff is known for their friendly and eager-to-help attitude, with employees providing detailed assistance, answering questions, and even allowing customers to use engine code readers for diagnosis. The store's prices are considered competitive, often better than nearby alternatives, and the staff's customer service is highly praised, with some customers mentioning their positive experiences with employees like Liz and Jorge. Customers have also highlighted the store’s willingness to assist in unexpected situations, such as lending tools and recommending mobile mechanics. Despite being a small, easily overlooked location, the friendly staff and availability of parts and services make this O'Reilly store a reliable choice for auto needs. Overall, the store is appreciated for its helpful service, good selection, and willingness to go the extra mile to assist customers.
Overly friendly employees who seem eager to serve. They had my part, answered my question and handed me my change. I give 'em 5 *****.:
September 2023
Always helpful and patient... I usually get my Batteries from AZ but O'Reilly won me over.
August 2023
This place is a tiny hole in the wall that you really have to look for to know it's there but person that helped me was really helpful and finding what I needed.
