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February 2024 by David C.
Have tried calling several times and nobody ever picks up. When you go there ( as several others have stated ) there is a long line with only 2 tellers actually working and a bunch of others just walking around in back. Luckily, it is very rare that I have to actually go there in person but when I do, it's as bad as waiting at DMV or Social Security.
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August 2023 by Angelina S.
They never answer their phones, made an appointment at 10:00 to open an account for my new business. The morning of that day, I got a call at 9:30 and they canceled the appointment because the financial advisor didn't show up :) this is not a joke.. it really happened. My friend recommended Mission bank . Very good recommendation
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July 2023 by Gary B.
There is no more Business Line for Business Customers. Overheard the teller telling another customer, this branch is closing down.
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March 2023 by Javier
They need to have seats for the elderly. Lines are always very long and it's a constant occurrence to see the old people struggling to sit.
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November 2022 by Stuk H.
I have only been standing in this line a little over 40 minutes. Currently there is one active teller behind the counter may be 15-20 people in line, only because people have given up and walked out. Customers have talked and complain to the manager about it. Her response is, "oh yes I know. Actually there are three Tellers." Problem is, one's doing other things instead of waiting on customers, another one is doing business deposits, and the manager keeps on walking in her very business like, red Costa Rico T-shirt. What I don't understand is, why do people keep banking at Bank of America? I'm here doing a favor for someone else and boy, are they going to hear about it.
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August 2022 by Denise U.
Never go here!!!! If you do take a lunch with you you'll be there definitely for a while and no one will assist you. Promise. Closing my account with them after years of being with BofA just because of this branch. It was my first time going there because I just moved to the area. Sucks!
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June 2022 by Brittania M.
This BofA is pure crap. Two tellers..long lines while 4-5 other "unavailable" tellers are making themselves look "busy". Don't waste your time here.
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June 2022 by Kiana B.
WORST. BANK. EVER. 10 windows with 2 tellers ?! This makes no sense at all literally almost passed out in line
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May 2022 by Sandra S.
Worst bank of A. Seriously only one teller on a Friday! With 30 people waiting. Wtf is going on. 3 other chicks walking around inside that couldn't help out the line. Ridiculous.
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April 2022 by Sharay D.
10 bank teller windows with 2 open seems to be the norm here...yet you see a bunch of tellers always walking around...pitiful. Always be prepared to wait. Although i havent encountered anyone rude it is just long waits that are ridiculous.
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March 2022 by Sophie B.
This is the worst bank! Only 2 tellers and about 12 people in line. Staff is extremely rude. I asked if they could have another teller and she replied with an attitude "this is how is always going to be". This staff doesn't realize that they will be out of a job pretty soon because they are pushing customers to use ATM or like me, perhaps bank somewhere else! Terrible service and terrible staff. Go to another branch!
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March 2022 by Calila M.
This is by far the worst Bank of America branch. The tellers are rude. The line is always a 45 minute wait or longer. On one trip I counted 22 people in line and they only had two tellers open.
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February 2022 by Guillermo L.
I regularly come to BoA and non of them is as slow as this one. With a line of three people with only one teller, it could take them easily up to 30 minutes to get to you. Tellers are so slow, inefficient and just not enough. I don't recommend this location.
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December 2021 by Meek P.
When I say terrible customer services i mean it. How did these people get hired at this establishment. Everyone was so rude. I asked a simple question as well on the wait time because of my 5 month old son standing Outside in line in the cold. If i could fire them I Would in a heart beat. I've never had such a bad experience in bank. From the employees to the customers outside. Do no waste your time. Drive the Palmdale Bank of America. Definitely worth the drive. I don't even write these it's so bad i has to come sign up just to do so
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September 2021 by Ane V.
I needed to make a deposit and this is the first BoA that I have seen in the area. I used one of the ATM. There were 3 of them and it is not busy. It was a fast and easy transaction.
