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February 2024 by Ikr Ikr
I have been going to this store most recently instead of Home Depot because this is closer to me. Today I asked 2 employees for help and they kept directing me to other employees. Basic question as to where I can find a product. I finally did it myself through the site. After I paid for my items I realized I got the wrong product. After paying I asked the cashier what could I do and advised her I would need help lifting a 5 gallon roofing material. I waited for 20 minutes and no one ever showed. I lifted myself. I proceeded to go to customer service returns and she said she couldn’t exchange. She said she had to refund my card and took up to 5 days to refund. I told her I didn’t have extra money to buy the correct product. She said,” that’s our policy “… I asked for manager. She went to explain to manager but they were giggling about the situation, I was only a few feet away. She refunded me but was still very rude. I will never go back to Lowe’s again. I was there for 1.5 hours. It was so disappointing.
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February 2024 by Ерсаин Тлембеков
Rude personall
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February 2024 by Ghana G.
Picked up paint today Rod was very helpful in helping me in selecting the right paint for my outdoor project. Marianne the self-service associate was very helpful in directing me to the all-purpose sand. I Love Lowes it's my go-to for all of my home projects and the quality and pricing is comparable to other outlets
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January 2024 by jino looloo
Long story I don't know should I give one star or 5Why one start because we ordered sometime from that location, it was suppose to be delivered one day got many text emails and even a phone call to confirm the delivery time, and the item was never delivered the day it was suppose to, cost us $ 1000.00, the item was delivered finally but for the extra cost and inconvenient had to go thru hell to get Reimbursed, finally Mr Moises stepped in and helps us out!That store is nothing with out good employees like Mr Moises, I don't care how big and wealthy can lows be employees are the one running businesses, I truly hope every employe in that store get treated right they deserve it, Thank you Mr Moises
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January 2024 by Robert Armani
A great store to shop for household projects
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January 2024 by Rodolfo Cortez
Unhelpful employees, when you can find someone!
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January 2024 by Jorge Fernandez
Friendly staff
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January 2024 by Larry R.
Nice employees, please turn on the heat for them. They were wrapped up like Eskimos.
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January 2024 by Gary Emmons
A decent place to get home repair and upgrade needs. If you are a veteran or active member of the military, you get a discount, but you have to mention that when you are checking out!
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January 2024 by mary sue
Still love Lowe's all day long.
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January 2024 by Greggory Babb
Good Sales and good staff
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December 2023 by Linda R.
BUYER BEWARE!! This is my second gas range from Lowe's on Ave K, and its faulty. The Menu bar to set the clock, lighting and sound volume does not work. The first stove was an LG that was faulty and leaked Carbon Monoxide. So now, not trusting an LG product I exchanged it for a Frigidaire Gallery Gas Range, only to also not work. It seems they sell faulty appliances. Maybe that's why they have a short 48-hour return policy. Since it's been over a week ago that I had this exchange, they will not take it back. I'm being told to contact the Manufacturer, who will probably want to make a repair on it, when I should not have a faulty need of repair new product. DO NOT TRUST LOWES APPLIANCES.
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December 2023 by Robin Stewart
In and out. Lots of help.
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December 2023 by Roberto Diaz
Good, to many products available.
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December 2023 by Mike Brown
Good employee in paint departmentNice checkout person