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October 2023 by Angela Wright
Greatest customer service! I’ve trusted them with all my cars for years now.
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October 2023 by J D
Great place. Never really busy. We take our work truck there and they fix or tires with no hassle. People are great and friendly. Quick service. The best service.
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October 2023 by Nick L.
Called about an alignment and was told they have a special for $79.99. When I got there, since I installed new parts for the front steering, the special doesn't apply. It would cost me $99.99. The special seems to bring sales in for them to sell you new parts. Since I replaced the parts, they couldn't milk me for new parts. The female advisor went to get the mileage and made a comment about my steering wheel not being straight when the wheels were straight. I advised her that the only way to tell if the steering wheel is straight is to drive it down the road. You cannot tell if the steering wheel is off by just looking at tires that look straight. I just drove it 40 miles to get to this Firestone and told her the steering wheel is not off and she should test drive it. She didn't.After the alignment they tell me the rear camber is out of specs and there is no adjustment. For them to do it, it would cost over $700.00 to fix. I bought the adjustable camber arms for $160.00 and installed them myself in about 45 minutes.Now I have to complete the alignment for the rear, but I won't come back to this Firestone.Looking to go elsewhere, Palmdale and Santa Clarita Firestones offered me a lifetime alignment for $209.00 over the phone. This Firestone did not offer me this.Seems they just want to milk their customers for more money.
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August 2023 by k G
This place is legit. I go here for my oil change or when I need air in my tire. They also provide various services and I come here to get some additional services such a spark plugs, transmission fluid to mention a few. I highly recommend. Great prices as well.
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August 2023 by Allie RCH
Been coming for 10 yrs. Service is top notch. Highly recommend.
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July 2023 by Rosemary Wilbourn
Staff was very professional, timely, well aware of my needs I was totally satisfied with the tire work I received. Many thanks to the entire staff.
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June 2023 by Marcelo Orellana
Called them regarding a tire for vehicle and they did not have in stock but could order.
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June 2023 by Robert Flores
Went in for oil change and tire rotation was out in half of hour Thanks Gary ? ?
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April 2023 by Infinite D.
Worst attitude I've seen,I'd recommend the palmdale location much rather than this place. The lack of diversity upsets me as well, as the front desk is much different than the work done outside..speaks volume.
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March 2023 by Marshalee Davis
Gary had exponential customer service went above and beyond. I would definitely go there again smooth and easy process.
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February 2023 by Vannak HOV
My second time visit today. This place always gives a great customer service.
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January 2023 by Tyler Harris
I have been going here repeatedly for years to get routine diagnosis for my car. Repeatedly they “found” problems and took my money. But didn’t tell me that they couldn’t check all of my fluids which resulted in my power steering reservoir being empty and almost damaging my car. Thank goodness I took it to a different mechanic in Bakersfield. The first time going somewhere other than Ave K my car is sounding MUCH better.
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January 2023 by ugly john
I brought in my rental car to get a flat fixed and the guy didn't say anything until I was there about 45 min, that it may take 3hours to fix. Needless to say I went elsewhere.
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January 2023 by Ronald Lane
We took our car here they were quick to repair it . Price was reasonable too!! Definitely I wood recommend
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January 2023 by Nikki Elberts Peralta
Always an excellent service. Definitely recommend. Go there for tires, ailments, and routine maintenance.