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July 2023 by ELLE P (WhoMeShe)
Wow, my previous one star review was removed. Which explains why such a bad repair shop has over 4 stars. No worries, I'll rewrite my experience.Thieves broke into my truck which resulted in Fletcher's getting the window repaired and replacing the batteries.. When I went to pick up my truck I noticed a new code kept popping up saying that there was an issue with the power. Instead of fixing the issue Fletcher's kept clearing the code. When I drove my truck back from Fletcher's I noticed that the it was shaking horribly, Fletcher's informed me that it may be the kingpins. Fletcher's said there was a 5 week wait for an appointment. After waiting 5 weeks they canceled my appointment the morning of and told me to wait 2 more weeks.The truck sat for weeks and had driven less than 30 miles since leaving Fletcher's then suddenly it started losing power and then it wouldn't start. We returned to Fletcher's so they could fix their mistake. Fletcher's said that there was a 2 week wait for the truck to be seen. I said that a 2 week wait was not fair since this is a mistake that Fletcher's obviously caused or overlooked and they wrongfully canceled my previous appointment. The owner came out and told me that the issue could not be fixed by Fletcher's and that it needed to go to Freightliner. I then said why did you tell me to wait 2 weeks for an appointment if you know you can't fix the problem.When I towed the truck to a respectable Diesel Repair shop they informed me that the issues were created because Fletcher's didn't install the batteries correctly. I lost money waiting unnecessarily for Fletcher's to repair my truck and I lost additional money getting my truck towed. This use to be a good company but not anymore. Please go somewhere else so you don't have to go through the drama that I've endured. Lets see how long it takes for Fletcher's to wrongfully remove this review.
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March 2023 by richard giebel
Booked an appointment 2 months early and left the truck and trailer there for a full month to install air ride on truck dumps and 1 lift on trailer along with an overhead and a couple other small things got it back two days late and unfinished for starters then a month later after six splices installed by myself on the air ride I'm replacing all 40 some odd feat of the cheapest airline he could find and charge 4 dollars a ft. For the truck and trailer words can't describe my disappointment ???
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May 2022 by Ian Flores
Great service and mike's an amazing person to have work on your truck. Great crew and service all around. I recommend this place to anyone who needs work done on their diesel truck.
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August 2021 by benny garza
Great place to get your truck fixed also very friendly staff thank you Mr. Mike and Will for doing a great job very greatfull for sure
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July 2021 by Mandy Ransi
Mike is the BEST in CA.I believe it has been 3 years since we have been taken our big rigs to him and we have never had any issues what so ever. He always responds to my texts and calls ( even on weekends when he is with his family).He did couple of different jobs on my big rig and one of them would also be the head gasket. We couldn't be happier with his work. He took so much care of our truck, and always kept us updated on everything.His prices are always WAY cheaper then other shops.I recommend Mike and his shop for any of your truck issues. He is seriously the best out there & has amazing customer service!!To Mike the CEO-Thank you for all your help.. we appreciate you and your work!!
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January 2021 by Nicolas Carrillo
Best in the business
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September 2020 by Ian Rose
Great service and mike's and amazing person to have work on your truck. Great crew and service all around. I recommend this place to anyone who needs work done on their diesel truck.
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August 2020 by Moha
Worst customer service. They Couldn't be more rude and expect you to know everything about mechanism. After calling them I won't be giving them my business
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April 2020 by Ruslan Frasinescu
Very satisfied with the job done.Great service and smart staff.This guys know the job well.
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March 2020 by Robert Edson
Great service Great price!
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February 2020 by Sal Gabriel Garcia
If you haven't sent your truck here, chances are that you're getting passed on every hill.
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December 2019 by Earl Seelye
Fletcher is the man to see if want a thorough well done job.
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August 2019 by R Frasinescu
Very satisfied with the job done.
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May 2019 by Matt Montague
Probly the absolute best diesel mechanics I've ever worked with prices are very reasonable very knowledgeable mechanics and they know what they're doing
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November 2018 by Ronald Beltran
Clean fast work and a helpful staff. Good job guys!
