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December 2023 by adam west
Made it nice and easy to purchase a vehicle. Extremely helpful when it came to choosing a vehicle. I loved the fact that all vehicles came with a current smog ready to go and also provided me with an Auto Check of the car's history . Highly appreciated for helping me with the purchase of my car.
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December 2023 by G P
Attentive and gave me a good deal.
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August 2023 by Cali C.
Let me start by saying it's 100° outside humid and I'm 39 weeks pregnant. I called yesterday and spoke to Rick and eventually transferred to the assistant manager Dakota, I explained that I needed my A/C in my truck recharged, he went on to say that regardless I needed to pay for a Diagnostic for $129.. ok No problem and let him know that I know it has a slow leak and I just needed the AC fixed/charged for this week.. Again he said no problem and we scheduled an appointment for the following day at 10am. So this morning I arrived ahead of time for my appointment at 9:40am to confirm with Dakota what service was supposed to be done and how long it would take, again reiterating that regardless i wanted to have the AC recharged and was not interested in fixing the leak which I'm already aware of , Dakota said not a problem I will put that in your notes. Its now 10am for my appointment , I go to give him the keys and again confirm what is to be done, he immediately talks to his "head mechanic " and turns and tells me that he will not fix/charge the AC without fixing the leak issue. Had I not asked several times making it very clear what I was wanting done I would have not been pissed. But for the "manager " of the business to dick me around just to generate business is very upsetting. I guess they did me a favor since im sure they would have tried to railroad me with a huge bill since that's the way they do business here ... hook you then fu*k you
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February 2023 by Goldstein
What a horrible experience this was. Almost zero customer service, god forbid you ask additional questions and definitely nothing pro about this place. Only 4 cars with horrendous markup and unprofessional descriptions of their vehicles which shows they have no idea what theyre doin. Avoid this so called pro dealer
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April 2022 by Mary B.
I'm moving out of state in 4 days, and my trusty 2004 Ford Focus suddenly developed a serious accelerator problem - the gas pedal became difficult to depress - I had to baby it to get going and it was rapidly getting worse - arrgghhh! So I had an emergency need for a mechanic, my regular one was booked for a week. After no luck calling various shops for 45 minutes I finally reached Auto Pros who told me to bring it in that morning. They diagnosed it, ordered the part and said it would be ready the next day. Which it was - my amazing car runs like a top again. This was such an odd problem, one I'd never encountered or even heard of before, I had my doubts about whether they could find the problem, but they did. They also made me some great coffee while waiting! I feel very fortunate to have found Auto Pros and if I weren't moving out-of-state, I'd certainly use them again.
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October 2021 by Wayne M.
Been looking around for a shop to maintain my 2010 GTI and after too many years I finally came across this group. I love them! Their team is well oiled and work really well together. They provide relevant information and always think about their customers first. I was a bit leary until I walked in and actually met the mechanic, who is just as excited abotu GTI's as I am, and he was able to share car infomation and insights I've not heard before. Their pricing is quite competitive and they meet their deadlines. If a problem does come up, they are the first to call. I recommend this Team (Rudy, Anthony, and Decota - and the rest of their team) are clearly committed to making your experience the best. Check them out...
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September 2021 by Claudia G.
SO sad that there's still dishonest mechanics out there in this day and age.... so rude and they harassed me about my car. Felt uncomfortable being there. Not all of them were like that, but it seemed like the manager and the front desk worker were very rude and snobby and wanted to charge for basic questions. Very uneducated people and unprofessional. It seemed they had to be mechanics to get by in life, versus having a passion for cars. They've been here for 37 years and my family have recommended me to go there but it seemed that they have changed in the recent years. My family will not be coming back.
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April 2021 by Frank D.
I always come here to get my car smog check. They are quick and are a very friendly family owned business.
