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April 2024 by 徐磊
I especially like this gym.HerePeople are also of high quality.The sanitation of the gym is also very good.But the only fly in the ointment is the opening hours of the gym.Cause meOnly once a weekFrom Monday to Thursday,take exercise，Because I'm already after workIt's 10:00 at night.They're closed.Hope relevantThe person in charge saw it.I hope to extend the business hours.
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April 2024 by M G
The short bald front desk guy was extremely rude and spoke to me with an accusatory undertone. I moved here this week and was checking out local gyms before deciding where I want a membership, he made me feel extremely uncomfortable from the moment I walked in and like I was doing something wrong. I didn’t have a CA ID yet and wasn’t aware that it was a requirement, I would’ve happily paid a drop in fee if necessary but due to the disrespect I decided to leave. 10/10 do not recommend. Train your employees on how to gain memberships not lose them.
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March 2024 by Adrian 91
Absolutely trash hours it closes at 9pm on Friday’s and 7pm on weekends …poor excuse for a gym … what a scam
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March 2024 by Sergey Mishkevich
Dear manager of Crunch. You have about 50 cardio machines such as treadmill, stepper etc. and they always half empty. BUT you have only 4 benches for free weights! 4!!! Only 1 Smith machine! It’s always a line for benches and smith machine. People spend as much time waiting for bench as exercising.
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March 2024 by Eragon Drako
Three months in, pretty cool and clean place..no one messes with your routine
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March 2024 by Folami W.
Crunch Fitness in Lancaster does illegal, dishonest business.Steve the manager opened up a contractual agreement for my under age 15 year old son without a legal parent/guardian’s consent.He told my son to bring him his checking account information and then he’ll be able to get him signed up as a member. My son his own teenage checking account at our credit union. So he brought him his checking account information but this manager didn’t even ask for me or his father to come down to the gym to consent to this agreement.This man knew he was under age from his ID and still continued to put a binding agreement under his name. My son doesn’t a job yet and this manager put a debt on him.This message is to the owner of this establishment if you don’t correct this situation I will be taking legal actions against you.
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March 2024 by Landon Grey (LandoLights Productions)
I love this! By far the coolest gym I've ever been member. I would give it 5 Stars if it wasn't for the one employee that is absolutely rude I honestly avoid the gym when he's working the one with the long hair both guy works out he just you can tell has a attitude and goes or of his way to make me uncomfortable because of how he perceives which Ive heard him saying. It's ok though because staff like Marlene make up for it with her down earth polite and personable welcoming energy ❤️
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February 2024 by Robert Rogers
First off, the gym is very packed with the number of people that go to the gym; I think they should expand to accommodate the number of people who frequent this gym. The bathrooms are okay at best. One of the hand dryers doesn't work in the men's room, and it's been broken for two months, so you have to wait for who's using the other one. The water fountains have mold, so I don't know how often they get cleaned or if the filters get changed. Frequently, you will have mix-match plates on a squat rack or machines that require plates due to people not putting items back or taking them from other areas. The free weights area is always packed and always has missing weights in the right spot. A 15 will be in the 75 spot and vice versa. Most of the gym has a CrossFit area, cardio machines, and a workout classroom in the back. The weightlifting area is the smallest in the gym. If this gym were more extensive, it would be much better to accommodate the amount of people that go throughout the day. I would recommend that they require people also to put weights back in the right spot to make it easier to find weights and plates. Finally, they should update some machines, plates, and free weights. A lot of them are starting to look old and worn out. An update would be recommended.
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February 2024 by Eduardo Garrido
I can tell you guys to go elsewhere. Whoever is putting a 5 star is lying. This place is a dump. They don’t have a lot of machines to work out with. The few they do have are always out of service. Takes them MONTHS to get it “fixed” good for about 3 weeks then back to its usual way, out of service. They should get rid of all those cardio machines since they are always out of service and hardly get used. I bet, you can go in today and see 4 to 6 machines with an out of service tag on it. NOT THE BEST GYM. Pay a little more and go somewhere else. Really do your research. This gym is for those who are barely getting back or into fitness. Yes it’s clean. Yes it’s super crowded from 5-9pm. The crunch in PALMDALE IS 1,000xs BETTER! Some staff members are friendly. Smells like a weed shop at times. Granted is not their fault because they can’t control what their members do before going in. Price is good, but hate that anual fee to keep their machines updated when they go month not getting fixed. They have a tanning machine, I’ve been going to the gym for 2 years and it’s out of service, don’t use it but if you do well know you know. Now their massage machine also broken. Maybe I should tell them my debit card is broken maybe they won’t take any money from it. Hahah…..whoever owns this gym should really consider the opinion and suggestions of their customer. I’m about to cancel this place if I go back Monday and if the machine I’ve been wanting to use for over 3 months is not fixed, I can assure you I’m canceling.
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January 2024 by Gabrielle Gabrielle
Manager Steve is rude, disrespectfully and cheat!!! Cancelled membership and even had to cancel credit card and this manager still tries to this day to take money from my account!! Represenative Angel and manager instead of helping me as customer follow corrupt behavior.If read dont sign up! Dont give atm/credit information and please show how I can report to higher mamagement!!
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December 2023 by Joseph v
My card got hacked, so my bank sent a new card. I have made two attempts to present my card to staff to pay my membership. One evening came in, no one at the desk. Saw a woman at the far computer but she saw me didn’t say anything. I waited for ten minutes and left. Can in today, staff was taking to other member, staff saw me didn’t acknowledge me continued to talk to member. I left after a few. I guess my money is no good. I hope it wasn’t because I appear white, just wondering because both staff where Hispanic. Going to join another gym, bye Felicia.
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December 2023 by Adriana Hill-Santander
I am so upset. I canceled my membership since March of 2023. I was assured by an employee at the front desk that my membership would be canceled. However I have been seeing charges since then to my account. I have contacted the financial manager at Crunch via email and they have yet to respond. In October I was charged almost $90 & Today I was charged $34.99. Having a gym membership is a sca because they charge you regardless if you go or not.
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November 2023 by Garrett Angerhofer
I attempted to cancel my membership three times.The first time, I was told that their managers weren’t in, and only a manager can cancel my membership. Every other gym I’ve been to, you can cancel on your own, and do it without issue.The second time, I consulted the manager, Steve. He informed me that I couldn’t cancel my membership until the 26th of November, which is the date that I’d be billed for another month.The third time, I went in and insisted that he cancel the membership, but he refused. He printed out my agreement, which stated that a 30 day written notice was required to cancel. So, I won’t be able to cancel until then, and I have fears that management won’t be available, thereby giving them a workaround to my cancellation.In short, this is a gym that is like no other in that they basically hold your membership hostage, making cancelling a huge ordeal. This gym is unethical, and signing up was a mistake. Don’t sign up unless you’re absolutely alright with sticking with this gym for the long haul, because if you don’t want that, they will do whatever they can to force you to stay.
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November 2023 by LCV Nedav
Great team at this location. This Gym had everything I needed when it came to workout equipment. Clean facility, bathroom and locker room.
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October 2023 by USURPER616 SIN
I remember a few years ago the water fountain would give cold water. Since about a little over a year it started coming out warm in order to get you to buy their 4 dollar water bottles that are cold. On top of that they don’t even replace their filter look at the red light signifying the filter status being bad. Super lame of management to do this in order to boost their sales.
