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November 2023 by Nick B.
Dave and his team at Critical Car Care were able to fit my Travel Trailer repair into their schedule wonderfully. They coordinated with my insurance (Progressive) to get supplemental estimates submitted and approved in a timely manner. The team at Critical Car Care paid attention to not only the repair at hand, but also how it would integrate and age with the rest of my trailer. They went so far as to utilize the trailer's own design to blend in the repair, leaving it undetectable. Absolutely some one I would trust to do another repair, especially when they are clear and concise with their communication and genuinely make you feel like an old friend.
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August 2023 by D E
Friendly staff and great prices. My car was finished in less than a week. Will definitely recommend to all my friends and family.Service: Body & Trim
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August 2023 by Jas
Got my car repaired here twice in 2020 and 2021. Not the best work you can get done with 85$/ hr rates. There’s no sense of reward of loyalty or courtesy. They act all stuck up, “ fix a lot of cars, don’t have time to remember them all”:The owner thinks he runs the town, go elsewhere if you want excellent service.About as redneck as it gets in the AV, Stay away if you got any sort of tan.
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March 2023 by Shelley G.
Critical Car Care got me in quickly, were efficient, and did beautiful work! Friendly customer service was nice, too. When I picked up my car, the exterior and interior were both clean and looked amazing! Thank you!!
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February 2023 by Clyde Adams
Would hands down recommend this business to anyone that is need of automotive repair. They were timely, professional, and service was second to none. My Car AC stopped blowing cold and I had them diagnose the problem. Come to find out I needed a new AC compressor. I dropped my car off in the morning and they were pretty backed up with other vehicles. They still managed to get my car finished by the early afternoon and now everything works great. They are fair, honest, and treat their customers well. Will definitely be back in the future. Would give more than 5 stars if it was an option.Service: Air conditioning
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February 2023 by Sierra RV (Sierra RV Storage)
Nice shop great service and quality work ! Dave and his crew have years of experience.Service: Body & Trim
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January 2023 by Leland Paxson
Dave and his staff are GREAT. Very fair, not out to rip you off.
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November 2022 by Pavel K.
Got rear ended in other state. Didn't look much of a damage for me, though it could be just $300 or so, less than the deductible. But mine is a new car. So, estimates from few shops indicated otherwise. Anyway, showed it to Dave and he suggested me to make a claim over other person's insurance (I didn't know how) and got me through all the way. With claim approved he got my business. Car came as a new - no dents, no scratches, perfect color matching with complimentary baffing of some old imperfections. Highly recommend!Dave is a man to talk to, and not like a faceless/superbusy corp rep/manager; nice human touch.
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April 2022 by Jeannie G.
Took my 5th wheel there for repairs and was very pleased with the how quickly they were able to complete my repair. The work done was excellent! I would definitely go to them again.
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April 2022 by Cori W.
The owners are great people.Fast and efficient work.I got my car back in three days.This place is great.I hope I won’t , but if I need a body shop in the future, this is the place.Service: Body & Trim
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April 2022 by randall stepp
Need your car fixed they really do care
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March 2022 by DJ Mikey Mike Susca
Dave and his team do great work!
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January 2022 by Courtney M.
I wasn't going to leave a review until I got pulled over last night by 3 cops because I have no running lights. When they fixed my bumper they forgot to make sure my lights worked. I could have gotten into an accident driving at night. Thank god the cops let me off with a warning. Now to my car. I brought my car to the shop to repair a cracked tail light and a dented bumper. Kind of unhappy with everything and here's why. 1. I brought in my estimate from my insurance company that had a new bumper and paint on the estimate that was a total of $1,200. The owner told me that he didn't have to get a new bumper or repaint the car but yet he charged my insurance for 14 hours of paint labor. It was $1,800 to fix everything in the photo without a new bumper and paint. Outrageous! 2. I asked them to remove a few scuff marks on the drivers side of my car and the owner said it would be no problem to rub them out for me. When I picked up my car I was bummed to see that they didn't do it. 3. They fixed a ding on my passenger door for $200 and you can still see the ding. 4. When I picked up my car my average gas mileage went from 35 to 15.1 so whoever drove my car drove the s*** out of it for it to go down by half. Don't appreciate that. I wish I would have taken my car to a dealership to have everything done right and not be ripped off.
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January 2022 by Ann P.
The woman you have to deal with on the phone is extremely rude!! I thought it was just me but when I came down to drop off my car she was being extremely rude to someone on the other end of the phone. I believe she is the owners wife and she needs an attitude adjustment if she's going to what people to refer them. Remember customers are your bread and butter!!
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December 2021 by Linda Wucherpfennig
Critical care rocks!! They fixed up our Monaco Windsor perfectly. You could not even tell there was any damage once they completed the job. Everyone there is wonderful and very customer friendly. Highly recommend them for any and all body work needed!! Merry Christmas!!
