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October 2023 by Jayra Raysonk
Best bank ever!
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August 2023 by Daryl Yancey
Girl behind the glass wearing purple, yes, purple hair was going to start an argument until I asked if I needed to see the manager. At the Ave "L" branch, if you are looking for service, try the dictionary!
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January 2023 by Jazmine Ventura
Terrible service and very unhelpful
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October 2022 by Michelle W.
Chase bank is a criminal organization. They take your money and keep it to give to their executives. Claim the check is fraudulent but even after proving it isn't they refuse to return money to the person who wrote the check or to the person it was written to keeping it for themselves.
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September 2022 by Jason V.
Great customer service and line move last. Cherrie is the best. She went above and beyond to resolve my issue and very professional.
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September 2022 by Ed
Worst experience ever they failed to do a cash advance then call me on my phone after 10 mins while I’m driving back home telling me it’s my fault they were not done and I walked away. Well if I walked away why didn’t you stop me and tell me you were not done duh! Idiots!
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June 2022 by Daniel C.
Doesn't seem that they want to help at all. Thank you for the great service this is why I have taken almost all of my accounts out of chase. Thanks for reminding me why I did that.
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February 2022 by Thomas Manzano
Just left bank and will likely close account. Very poor service from only banker in the bank, Lizbeth. Unhelpful and unknowledgable. Not sure why we decided to try Chase but will go back to BoA where we've banked for decades.
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December 2021 by Jim Oliver
I seen Chase was going "Woke" 11-18-21. We were getting ready to change banks ASAP. Then I seen that Chase "pulled their head out". I never forget the dirty actions of a business...Strike "1" J.P. Morgan Chase.
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October 2021 by Susan M.
My husband and I went to Chase to open an account for our sons. The young lady asked if we have an appointment. I looked around and all I saw were empty desks. We said "no". My husband told her the type of account we want to open and she said " oh, you can do it on-line." This is what banking is like now at Chase. There's no such thing as " customer service"( to serve their customers) anymore.
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September 2021 by Ben Labarre
This place has always been fine for my family. We all have accounts here and the service is exactly as you would expect. On paydays, Fridays/Saturdays, it is busy, seems like everyone has a small window to get their banking done. Any other time is fairly quick and easy.They require masks, and people who are tossing low ratings for that are objectively rotten people who want to put you and yours at risk, if they follow through and stop bringing their money to this bank, it will be all the better for it.It’s a shopping center bank branch, working people working, and dealing with other working people. Don’t expect 5th avenue banking, but it does the job and does it well.
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June 2021 by Taylor Pursley
The employees here are so quick to tell you to wear a mask I saw AUP S guy walk in with no mask and he was not told to wear one that is not right
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June 2021 by Bruce Golshani
I WENT TODAY TO THIS chase in ave L because is where I have my acount for many years, I wanted to open onother account and close the current account (due to repeatedly frauds) . And the teller said there's no one in the banck who can open an account, no wonder the back is empty a nd they have no services or help to offer!, I was the only one onnline and did not even take the look to my paperwork, basically they dont care if i go to onother facilities and close my acount with them.
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January 2021 by J L
Get that bag & move on!
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November 2020 by Artifactsmoke
I told the woman who was helping me that I needed to cash my check which was a chase check. She disregarded what I asked for and deposited my check knowing it wasn’t going to clear the same day. Now I don’t have gas for work. Thanks a lot chase for such poor service