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August 2024 by Shawn B
I dropped in after being turned away at another tire/break shop next to them as they were packed for the day. Premiere Auto were also closing soon but said they would do the break work needed for my Ram, which was pads and new rotors for all 4 wheels. Pricing was on point. They got it done in just 2 hours. I recommend this place. Joe was very informative and took the time to explain what was wrong. They are our new mechanics!
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June 2024 by Steve Racine
This was about a year ago . My father-inlaw came into town and his Air conditioning went out . Joe , said leave it here and we’ll will take care of it . Less than a day , Joe calls up and says it ready to go . Not only was it ready , it worked better then it did when my father-in law bought it new . They will always have our business and they deserve your business as well . Amazing service, great customer service and very fair pricing .
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June 2024 by Sandra J Washington
Knowledgeable, timely, and courteous.
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April 2024 by CRYSTAL SHEPARD
Exceptional Service! The mechanic provided excellent service, and what truly stood out was the technician's clear and thorough explanations. They took the time to walk me through the repairs, ensuring I understood every step of the process. I left feeling confident in the work done on my vehicle. Highly recommend!"
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April 2024 by Amber O
Great customer service! I called and Saul was very knowledgeable and friendly. I showed up 30 minutes before closing time and they still were able to diagnose and fix my issue! Thank you to Saul and Joe for staying late to get me back on the road!
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April 2024 by Brandi Inocentes
My opinion. Poor quality work. Dangerous even. I'm not sure how many chances you should take with auto repairs before you go to a quality professional. Let's just focus on my alignment. Two attempts and still not correct. When I brought the documents from the dealership (where the work was done properly the first time) back to not so premiere auto, the I guess, "manager" did not even look at the results page from Toyota. He compared HIS final numbers to the numbers Toyota showed as incorrect and did not even look at the actual results of my final alignment to specification, on page two, which showed their work was not done properly... 2 times. His review of the factual report from Toyota itself was as thorough as the work done on my car at Premiere. Let's not get into the fact they they lost my wheel lock specific to my wheels and initially did not want to take responsibility but, ultimately had to because, well, they DID lose it but... first, Joe had had to deny it wasn't returned. Argue and upset me before just doing the right thing. Errors happen. fix it and move on. I admit that I lost my temper and called them thieves and bad mechanics, after the behavior of the employee that I had to endure yet again. Not a proud moment. It's not even about the money. It's about work not done properly and even worse, gaslighting when you're clearly wrong. This is not a cheeseburger without the cheese. It's a vehicle. Wrong is wrong. ....and if you see Joe, prepare to hear a whole lot of talking and expect no courtesy...and I can't figure out how to add a picture of results from both reports. I apologize.
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April 2024 by Hunter Ely
Joe is the man. Great guy, helped me out with my old Honda. Can't recommend these guys enough.
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January 2024 by Tamii Ortiz
I have been going to Premiere Auto since it was first Far West.
I liked Far West, but am equally if not more happy with Premiere Automotive. They are friendly, welcoming, and have always been open and honest with me regarding the repairs needed for my vehicle. Recently, I was way past due for an oil change, so I took it to a place near my work for convenience. I did get my oil change, but I also got the report that I needed new brakes, my spark plugs were burnt, and a list of other things all adding up to over $1000.
I decided to bring my car to Joe & Saul at Premiere auto, and they were honest and broke it down to what was really needed on my car. Some things the other guy said were in need of attention, but not some things (like my burnt spark plugs were in perfect condition!).
Bottom line, I walked out with a repaired vehicle at half of what the other guy quoted me.
Like I said, they are honest and not trying to rip me off to make a profit.
I give them a 5+ star rating, and 10 thumbs up!
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November 2023 by Irene Alfaro
First time customer but will definitely be returning! Everyone was friendly helpful and honest! Great experience!
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September 2023 by Vanessa A.
Excellent service, honest, worth the price, my go-to shop. Fast professional service. Nice waiting area. Definitely recommend, unbiased advise
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September 2023 by Michael Zimmerman
Worked me in short notice without an appointment for brake work on a Tundra. Joe runs a great shop, always on top of what’s going on with your vehicle. Tony is an awesome tech, really worked his magic on a truck with 170K miles, it drives great again! Transparent through the whole process, these guys will take care of you and fix your vehicle the right way!
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September 2023 by Yazmin Martinez
Excellent place, they treated me very well, they explained to me that I had my car, very polite and professional. Excellent service, I would return every time I need it.
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August 2023 by Johnny
Great mechanics, great service best shop in the AV. These mechanics know their trade, Joe is my go to man for my vehicles. Fast and timely work. Recommend ?
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August 2023 by Bad Mofo
RUNAWAY from this place! I took my small car for a tune up, they charged over $600. It was pricey but I didn’t complain. A couple days later they said my car was ready. I picked up the car, and they didn’t even change the engine oil. The guy says he didn’t include the engine oil in the tune up invoice?!?! They apologized and promised to do it right, I left the car a few more days. When I returned they said everything was good and ready to go. Unfortunately the engine oil was just as dirty as before, the car had the same spark plugs and wire set. I didn’t even bother to argue with them anymore. By far the most DISHONEST mechanic shop I’ve ever dealt with.
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August 2023 by Edward S.
Did great work on my Mitsubishi Eclipse air condiditoner.
