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June 2024 by Gail
I always give 5 star ratings for Big Lots. This store has everything you need.
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February 2024 by Q D.
Its was very overpriced a item said it was 95 cent but was charged different price was charged bag and didn't receive my receipt until I left its alright
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February 2024 by Michelle O.
Sales Associate JANELLY OR JANELLEY however you spell it. ( female black ) I'm a regular customer here and her attitude is so negative. She makes me feel like she isn't happy or I purchased to much and she's upset she has to bag everything. I don't mind bagging my items, but at least be polite and say have a good day/night. You have no customer service and I believe you're better off working in the back stocking merchandise , and not in front of the store. We are happy shoppers and ending our purchase with your attitude makes us not want to shop there anymore. I hope you realize maybe this job isn't for you and you can find somewhere that fits your attitude. Sincerely a high paying customer .
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January 2024 by Shelley Hurle
This particular Big lots is always full of good deals great furniture and friendly staff what more could you ask for.They mark down I feel more than others and I appreciate that. They always let you know when the good deals are coming up and sales etc.
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January 2024 by Jojoraider Laker gang
Ghetto
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January 2024 by Valerie E
I was looking for something specific and it was out of stock but I believe I was told I can order it online. I don't often go into Big Lots, but every time I do, I end up purchasing more than what I intended. They have a wide variety of fun things, useful things, and full of ideas of how to make life simpler or prettier! At exceptionally reasonable prices! The photos attached are things I knew nothing about and did not go to the store intending to purchase, but I did and am eager to use them both!
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January 2024 by MIA GALLIEN
Have a lot of stuff and pretty cheap check it out
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January 2024 by Desiree Robson
Recently shopped at this big lots in Lancaster and Raquel was above and beyond helpful. Great attitude and great customer service!
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January 2024 by Jose Sanchez
Matt was very helpful and has always given us a good experience shopping at big lots never really go but I've returned multiple times since then
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December 2023 by Candice
I bought certain rope light and came back for more since I got a bigger house, they only had one box of the lights in stock and was told shipment they will get more but returning for the 4th time nothing !
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November 2023 by Danielle J.
Purchased a couch at this location a couple days ago and had it delivered by Big Lots yesterday. After the drivers left, we removed the protective plastic and found a hole in our brand new couch. Called Big Lots in Lancaster, same day, and told them about the hole. They said they would replace the couch, which is great, but we have to return it to them. We are both elderly and would struggle to move this couch, especially down a flight of stairs, and how is this our fault in the first place. I asked them to send drivers back to pick up the couch and deliver us a new one and they said we would have to pay for the drivers to come back and pick it up. WHY?!? This is not on us and we also should not have to pay for your drivers or a U-Haul in order to return this to the store. This situation needs to be remedied by Big Lots in its entirety. They need to send us a new couch and remove this one when they do so.
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November 2023 by Kenji Lopez
Got a gaming chair for a good price and it was easy to assemble.
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November 2023 by Corinne Fisher
Nice store. Great Christmas!
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November 2023 by Teresa Tenes
Nice and organized.
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October 2023 by Adan Santamaria
Not busy at all