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March 2024 by Travis Clark
Buyer Beware!If you sign up and agree to be billed annually, they will charge you at that annual date and not reimburse you even if you cancel immediately. Read section 6 of their agreement carefully (pic). And good luck trying to discuss it with their manager Samantha. She is very well versed in their shady practices and has no issue with scamming people out of hundreds of dollars. Avoid this gym.
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March 2024 by Nikki Price
I come to this gym 3 days or more a week.The area where the Sauna & Steam room isthe restroom close to them is nasty always has no tissue. No one is working on the weekends
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March 2024 by vegan protien powder
Great gym love the equipment cool staff
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March 2024 by rata ptmr
the gym is a bit dirty but nothing i can't deal with as a hard core lifting chad, but theres this strange 6 foot 5 peanut-butter complected fellow who always yells at me for doing something that he believes is called "strings"??? very disruptive, he also constantly mutters to himself about an internet user named "immo342", what a strange guy!
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March 2024 by Tristan Hurd
Worst gym I have ever gone to full of people constantly who have no manners or gym etiquette, machines that are constantly broken for extended periods of time, dirty bathrooms and facilities, and generally all the equipment is in poor shape and 17 years old. The person who runs this gym needs to retire immediately and hand over the job to someone who actually cares. If I could give a negative star review I would. I recommend if you are thinking of going here save your money and go anywhere else.
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February 2024 by Terminus Omnis
Has what I need. What more could you want?
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February 2024 by David Castro
We came here to check out the gym. We are members at planet fitness both me and my wife wanted to get a guest pass for the day. We were thinking of joining, and Melissa at the front counter was extremely rude and not helpful at all she even started arguing with us, this is not the way to treat potential new customers she should be written up and trained properly to potential new members with respect. If I could give zero stars, I would.
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February 2024 by ZeppKF
Practically has all the equipment you'll need but there's only a couple flat benches . The rest are machines. The restrooms also stink and aren't clean.Even planetfitness has more than a dozen benches and a way cleaner restroom for $10
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February 2024 by Leopold Hernandez
This place has been a sham since I got here.. they never honored the 3 day trial, and even when I cancelled my membership they failed to do so and have continued to charge my account.. for a month I was unable to reach a manager..only to find out there customer service is ?️...don't do it..there's way better clubs than this
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February 2024 by Ernest T
This place is a combination of needing attention from the staff but ALSO the cooperation of all members and attendees.I’ve been to several other 24hr fitness gyms but this one by far, you guys win the trophy for most disorganized plates and dumbbells. It takes forever to find a set you want to lift with. I know the majority of the people are tired of it and know it’s not them.The 20% that cause 80% of the mayhem are those that setup some sort of 4 or 5 station circuit and then leave the gear there. FFFFFFF You if you’re one of them.I want to be the change in the world I want to see, so I legit spent a solid 20 minutes placing dumbbells where they belong today. Yup, as corny as that may have made me look, idc. You are the only set of people that I’ve seen move weights around and go “oh, I’m too tired to put them back” or “nah, that’ll mess up my workout and deplete my energy”I’m tired of wasting my time looking for proper weights and if the local population can’t count, I will teach them.Please folks, let’s chip in and improve this gym.**edit* So I returned the next day, Sunday, and I was pleasantly surprised that a majority of the dumbbells were in their correct positions. Still room for improvement but I can tell that the majority of people are indeed wanting a more organized experience. Thank you all that have so far continued in keeping this going. Let’s work together to make the place classier and a more enjoyable experience for all.Next goal, plates and the benches!!!! **
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February 2024 by Brittani Hudnall
Who takes up all the McDonald's parking that's a mile away from your business??? Lancaster businesses are on another world of delusional.
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February 2024 by Mitchell Johnson
The equipment is decent, and they have practically everything you need.There has been a rash of people stealing items like wallets and bags from the locker room (including myself since someone stole my car keys). The staff doesn’t enforce the sign in rules, so anyone and everyone just walks in whether they have a membership or not.To add to that, the staff doesn’t seem to care either. Even when you go to them with an issue, they brush your concerns off like they’re nothing. Look into paying a membership with another gym.
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February 2024 by Anthony Borquez
Don’t sign a contract with them, they are hassle to deal with and will never refund you. Much better choices out there that are much easier to deal with.
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January 2024 by James Carter
Hey, 24 Hour Fitness. I am a long-time member and current member from 2010. Now over the years as I've been here it was okay and decent back then when I first signed up to this establishment at this location, ever since 2023 you guys had a new team hired and the gym has been a disaster ever since, there are machines right in front of the cardio in between all the other cardio machine rows, and now all the family restrooms have turned into storage units now all gym members are stuck only to one single family restroom that is open if not we have to use the restrooms in the locker room which are also filthy and not maintained. Why is this gym clustered with so many people!? I am ? away from canceling my membership as a long time user and current member unfortunately I might have to relocate to Santa Clarita Valley to use their facilities instead because yours are garbage and not maintained and out of use and broken and out of order. I might have to try out in shape but if not I most definitely in considering canceling my gym membership with 24 Hour Fitness until the time being, please do not reply back to this either unless you're taking action inside of the gym (make changes) then you may feel free to reply back!
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January 2024 by Nadra
I paid ahead for a full year since it was close to my house, had steam room, pool, sauna, etc. and seemed clean at first glance.As I have gone there for the last year, the place has just gotten worse and worse. What’s sad is I will see the cleaning people walking around with gloves on or a vacuum, but it doesn’t seem they do anything.There is still heavy buildup of hair and dirt throughout the entire place. The floors are covered in black dirty buildup, the machines are filthy, the weights are never put back correctly. Massive accumulation of dust on top and bottom of the equipment and all in the corners. These dust bunnies are larger than any I’ve ever seen before. Trying to stretch on the green is impossible because not only is it usually packed, but it’s filthy; there’s old gum stuck in the fake grass, dirt, bits of paper, fabric, and plastic. people have spilled their protein shakes and it is still there left on the floor the next time I come back.My boyfriend and I tried the sauna and there was a used bandaid and a bunch of hair. The bathrooms are frequently flooded with water or out of order. I didn’t feel comfortable there at all so I paid a lot of money for amenities I literally used one time.Not going to lie, I think this place made us sick. My boyfriend and I travel a lot and wouldn’t get sick on our trips, but then would come into the gym after not visiting for a month or so, and we would both get sick and even got covid one of those times. We wipe down the machines before we use them because everything was so gross, and still we would get sick a couple of the times.Just really a shame cuz it’s a wonderful location and has so much potential. I’m giving three stars because the location, and there are decent machines and we were able to get a workout in, plus the cost wasn’t bad if you pay ahead for the year.Edited to add photos of under the equipment/chairs
