July 2021 by Lily B.
Went into the bank to deposit rolled coins and they charged me 5%. I called and asked why they are charging and first they told me it's because there is a coin shortage wait I'm giving you coins so how does that fall back on me?? Then they came back in the line and said it's a service charge, what your a bank, and it's rolled. Whatever. Then if any bill is ripped or taped the reject and want you to send off for mutilated money, when they have a a drawer with money to change out or plain and simple just put it back into circulation from my understating as long as 75% of the bill is there and the serial numbers match it's good money!!! Just frustrating with this bank. Wife likes them, I don't care for them I never have any issues with EECU they are an amazing bank!
