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May 2024 by Giada Grandjean
DON’T COME TO HAVE YOUR EYEBROWS PLIED!!! Just a disaster!!!
First, you have to check in… which is quite unusual in ulta hotels, but let’s move on!
Second, the girl who is going to do your eyebrows is going to do them WRONG. She doesn't "draw" them before applying the wax, so the shape is supposedly natural (for the beautician) but for you, dear customers, it will just look awful. Lack of desire or will on the part of the girl? Or was she just being lazy?!? She still manages to tell you that she has been doing eyebrows for a long time... THE GOOD JOKE! Whose ??? people who don't care about their appearance???
Third, your clothes will be full of wax (see photos). Because YES, this girl has a “special” technique, she twists the wax but NOT on the table BUT right next to you… Which means that you come out with terrible eyebrows and clothes that will go straight to the dry cleaners… Btw Would Ulta not want to install a dry cleaning service next to its “beauty” salon? I think that would be helpful.
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April 2024 by Bridget Sims
There's no prices on anything and the one mascara I bought cost less at Macy's thought I was shopping at a better cheaper place but no prices on the make up that's wrong if its only for people with money I should be informed the staff head very friendly but very busy I just came off of work and one costumer thought I was homeless and shoved me I let it go i work at a job that its hard work
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February 2024 by Phil Clark
The merchandise was low on perfumes. So that means many go there for them. I thought they were closing, but not so.There is an offer when you get their credit card. Any items you buy at that initial time, 20% off of each item!Tempting but I don't want another credit card, I'll be buying half the store! I like this particular store it's convenient & well kept.
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February 2024 by Ashley Mendez
My first experience at this Ulta wasnt very nice. I came to pick up an order and also had questions for the employees there. Another customer that was there before me was not in line and they helped her . I was standing there by the cashier & there was also employees walking around me, nobody asked if I needed help . Then there was another person who was “where the line starts” when the cashier said next I was walking up and she told me where the line started. I told her I just needed some assistance regarding a pick up order and told me I was still in the wrong line. I was very upset because she saw me and could have told me where the line starts or the employees could have as well. My tip to Ulta is please acknowledge your clients .
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January 2024 by Dulce Borboa
This is regarding their salon services:I had an appointment with Esme on a Saturday. Not only did she slay my hair, she was also training an associate at the same time.This is my first time getting my hair professionally dyed. Esme not only exceeded expectations but also changed my perspective on professional hair care.First she assessed my hair and asked several questions to make sure she knew what I wanted. I was super impressed as she called several specs to different strengths of lightener she used for different steps in the process. I was not expecting the attention to detail she paid to every strand of my hair.It took a few hours (for my naturally black hair) to lighten exactly the way she wanted it, but the results are incredible. I currently have the hair of my dreams and very stoked about it. I'm already trying to figure out when I need a touch up so I can make my next appointment with Esmeralda.
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January 2024 by Cierra Moore
The security guard will follow you around. Dude has no kind is DISCERNMENT!!!! Just because I have a tote, doesn't mean I'm here to steal. I just stared BACK at him. I will not return to this location.
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November 2023 by Cheyenne Wagner
Great selection of good products, but I was surprised they don't offer as good a price or better than buying directly
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October 2023 by Antoinette Greer
Great products great experience. If you need to try products without a lot of unnecessary spending they have miniature versions for sale.
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August 2023 by Ahmed Alabri
All the cosmetic that you need
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August 2023 by Gladys Bursey
So many cosmetics thought I was in Disney land
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August 2023 by Melissa M
This store is pretty stocked. Cece was of great help! I wasn’t really going to buy much but decided to get a foundation, she was able to help me get the right color for me, she’s very friendly and helpful she knows her stuff. I would definitely come back!
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August 2023 by Jolly Birdo
Best place ever! ❤️❤️❤️
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August 2023 by Diana G
I had the worst experience at the in Lakewood. The manager is extremely rude hated my experience here. I am never returning here. If they don’t change the management team it’s a possibility they can shut down this ulta. No wonder the store is always empty.
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August 2023 by MaryFlame
Great service . Pleasant atmosphere. The young lady that helped was great!
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July 2023 by Faydean Kielty
do not go to this location!!! i came in at 7:53 needing one thing and the security guard at the front was extremely rude and wouldn’t let me into the store. don’t say you close at 8 when you basically close at 7:50, smh
