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April 2022 by Mike
I would definitely go out of my way to avoid this location...Came to this metro to get some help with something that they messed up when activating my phone at this store.The lady who helped me was very rude and couldn't even point me in the right direction to someone who can actually help me. Your job isn't to argue with customers, Thanks for nothing....
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October 2021 by K L.
I should have read the reviews before visiting this location. Please read the review by Andrew A. This place is truly shady. I brought my phones in to switch over my sim card as I had cracked the screen. There was only one clerk at the counter, and one guy who apparently was her boyfriend waiting to pick her up? I explained to the clerk that I would like to switch my sim card to another phone as I had dropped and cracked it. She simply replied telling me that it was going to be 24. It took awhile to register because she left out the word dollars. YES, they want $24 to help you switch over a sim card. She also stated that I could have done it online for free, presumably when she saw the shock on my face. When I was reconfirming with her that it cost $24 to switch my sim card to another phone (which I had bought online), she also stated that it was the same charge to port a number over. That's when I called her BS and told her that another branch had ported my number for free. I couldn't get out of that place fast enough, and almost collided with a gentleman coming in the door wearing a metro pcs shirt (who seemed much more customer oriented). I wanted to have her name so I wouldn't wrongly imply another person but when I asked for a card with her name on it, she quickly handed me a generic one for the store. However, I did get a glimpse of her name tag, Lourdes (I may have misspelled.) TLDR: Go to another branch, you'll only be ripped off here.
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July 2021 by Edward Bible
Best metro store ever. Excellent customer service.
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July 2021 by Craig Lindstrom
Best location
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May 2021 by Seang un
Open 9am what i waiting 9:30am not open yet.
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February 2021 by Kenneth Cochran
Mazen was amazing,best customer service in I've ever had. His knowledge is legendary. Most helpful person I've had. Thank you
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February 2021 by Oscar Payes
Best store and best customer service.
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January 2021 by Vanessa Pruiet
It’s 10:13 am and there’s no one here. Suppose to open at 10:00 am. The service is terrible
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December 2020 by Lavona Graham
I love this metro store. Always great help.
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November 2020 by Johnny T.
Excellent customer service! The owner was able to help us while another Metro PCS store turned us away. If you're looking to go prepaid you cannot go wrong with Metro PCS. I highly recommend you come to this store because of the excellent customer service. Thank you so much!
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September 2020 by Ken Burgardt
Beautiful clean store with professional employees.
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September 2020 by Paula Jenkin
Best metro store in town with the best customer service.
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September 2020 by Levona Grahm
Great customer service. Beautiful store.
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August 2020 by Angela Mendoza
Great customer service.
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July 2020 by Benny Torres
Best metro by t-mobile town. Thank you.
