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January 2024 by Angelique Cheung
It's a typical GameStop. Games, Action Figures, and equipment.
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December 2023 by Herbert Giron
Straight for my games
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December 2023 by JJ J.
It was definately busy, and a little warm lol. But my expectations were in check going in. All gaming stores are small and crowded, at least in my experience. You've got kids and teenagers that are bouncing around stretching everyone's nerves lol. The people were friendly enough, and gave me locations that had the games I was looking for on my PS5. Got what I came for, used game at a good price.
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October 2023 by Ivory Mccullouch
Things were easy to find staff super friendly and helpful great customer service
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July 2023 by drewsky 100
Great customer service and friendly environment
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March 2023 by Not my problem
Just curious about your policy about asking a question on one of your Funko pops? The reason why I’m saying this is because I literally asked one of your employees how much something was they told me $12.99 then I pointed out where I found it in the store in the clearance, pointed out where I took it from directly then told me oh it shouldn’t be there took it from me, walked across the store, put it back on the shelf somewhere else. And went right back to working ignored me completely. Is that your policy for customer service Then after confronting the employer about it, what they did they acted like oh you wanna buy that why would I come up on the counter and ask how much something is just so you could take it from me and walk away and put it somewhere else in the store like you’re Lakewood location has the worst reputation for price gouging and picking and choosing who they wanna get promo cards to and how many they wanna give out at a time there shouldn’t be any different between someone you spend 50 bucks and someone to spend $100 on the difference between one promo and a stack of that nor does your location ever really have anything anymore because everything is over price for being in a mall. Like we shouldn’t be paying retail prices on something that hasn’t been sold yet from the store in the first place.
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March 2023 by Edgar Juárez
Great place to buy video games and consoles, they also have other cool stuff like action figures and collectables, highly recommended
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March 2023 by Ray Tuggle
Awesome store, and Kevin is the man!
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March 2023 by Derek Pleitez
Not much to see and customer service was okay
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February 2023 by Frank Perkins
Good location was disappointed they had no magic the gathering cards. I didn't ask if they had any locked up.
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December 2022 by Alexandria S.
This evening around 6, my brother ventured into the store expecting to purchase a PS5. However, the female associate there rudely and in an abhorrent tone, sneeringly insulted him using these exact words, "Get your broke, bum self out of here and come back tomorrow!" My brother reacted with some choice words himself back at her, though this incident would not have occurred if the associate presented herself in a politer way. Instead she colorfully showed the underbelly of GameStop customer service in an indignant way. Resulting in my brother taking his business elsewhere to purchase the game console at Target who provided an astounding customer service. If this is how GameStop expects its associates to present the name and brand of their company with rudeness and disscontempt to its customers then we will Stop coming and take our business elsewhere.
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December 2022 by Joshua R. (Josh)
I would prefer going to a local Gamestop store besides in a mall.. but it's okay otherwise, they don't have much stuff on display, sometimes some games would be overpriced as others. Customers seems to enjoy it, the staffs are nice and chill.
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December 2022 by Vrctin
I would prefer going to a local Gamestop store besides in a mall.. but it's okay otherwise, they don't have much stuff on display, sometimes some games would be overpriced as others. Customers seems to enjoy it, the staffs are nice and chill.
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December 2022 by Joshua Raxiotis (Josh Rax)
I would prefer going to a local Gamestop store besides in a mall.. but it's okay otherwise, they don't have much stuff on display, sometimes some games would be overpriced as others. Customers seems to enjoy it, the staffs are nice and chill.
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November 2022 by Ryan G
The staff was so friendly that I wanted to be one of the staff members there! However, when I was trying to apply for a job, the manager, Ana, was very cold and passive aggressive. I was told to apply online and attend a job fair they had for an interview. I followed the instructions given by her and out of the 3-4 interactions with her, she was cryptic, callus and gave the vibe that she didn't want me there every time I showed up. She never gave me a clear answer and frowned when I showed up to the interview. I'm not sure what her problem was, but I walked out of the interview because I'm not going to work for someone that acts like that. It would have been nice to be part of the Gamestop family too.
