FedEx OnSite, located at a Walgreens, offers convenient package pickup and drop-off services for FedEx Express® and FedEx Ground® shipments. Customers can easily return pre-packaged and pre-labeled packages and use the FedEx Hold at Location service for redirected package pickups. Reviews highlight a mixed experience with customer service. One customer praised an employee named Marc for his quick and efficient help with an urgent shipping order, describing him as caring and knowledgeable. In contrast, another customer reported a lack of engagement from a staff member during their interaction, feeling overlooked as the employee focused on a conversation with a coworker instead of providing assistance. Another positive interaction involved a staff member named Agyei, who went above and beyond to assist with printing issues, demonstrating excellent customer service. The staff at FedEx OnSite are generally recognized for being friendly and helpful, making customers feel comfortable, especially those less familiar with technology. The facility also features self-serve stations for faxing and printing, making it a versatile location for various shipping and printing needs. Overall, FedEx OnSite is noted as a good place of business, although experiences with staff engagement can vary.
Gif the people who work here are alway so very helpful that’s great
February 2023
The people here are very nice and very helpful. I'm not a high tech kinda person, they make you feel comfortable and just let you know how things work around the store. They make it so that you won't feel embarrassed that you don't know how sto work with simple things. Overall a good place of business.
February 2023
Needed to fax and print and the self serve stations are amazing. I will say, that with this option, I would recommend making sure you try to do all of your work in one transaction, as your card will run a $10 hold each time you start over. The employees are very friendly and helpful.
