-
November 2023 by Tajah T.
I recently got new rings, but I noticed that one of them was too small and the other too big. I called Fast-Fix and asked if they would be able to resize both of them to a size 8. They were able to take my request the same day and get them both back to me within three hours. I was very pleased with the service they provided me, their reasonable prices, and their customer service. Thanks!
-
November 2023 by darlene horton
I have been coming to them for years as it was close to me. Over this last year things got higher in prices to fix and the quality went down. I have a silver diamond bracket that has been repair a huge amount of times by them and costing me 65 each time. While picking up my bracelet this last time I had my rings cleaned. I got home and noticed 2 chips diamonds was missing. Back up I went and shown them the ring and will they fix it. I was told when cleaning them it tends to happen. I asked them why do you still use this machine I got no rely back. I was than told I would get it fix for free so I went back the following day. The owner got there he fixed it and when I was told 95 $ after he fixed it I was blown away. I told him you stood there and told me you don’t like using that machine but did it anyways and you have the nerve to change me 95 after all the money I have spent with continued returns due to things breaking or losing stones. Well today was it I’m done time to find a new place that will honor their word not his pocket.
-
November 2023 by Raymond Jenkins
I have been a customer for many years and the staff have always been very friendly. They have a quick turnaround for repairs, watch battery replacement and they have a big selection on jewelry. I had all my watches battery's replaced and purchased the lifetime warranty and have had to take them back at least 3 times with no hassle. Just dropped them off and got them back within a few hours (I could have waited for them but I wasn't in a hurry). Great place for repairs!
-
September 2023 by Courtney Boyd
Mike was able to resize my ring from a 7 to a 6 in about an hour and a half. I had been to other jewelry stores who would not resize my ring because of its setting and they didn't want to risk loosening a stone. But fast fix was able to do it without any issue.
-
August 2023 by Aaron Dunkleberger
$190 to rebuild the wall that help the diamond in my ring after it fell out. They also cleaned and re-polished my ring. took less than 2 hours (there were a lot of customers). Very honest and professional business.
-
August 2023 by Skyler
I have been coming to Fast Fix for YEARS!! A few years into my relationship with my husband, he gave me a promise ring that needed sizing. We didn’t really know where to start since he had purchased the ring online and we didn’t have a jeweler. I took my ring to a few different jewelers at the Lakewood mall and they all wanted to charge me over $100 to resize a super dainty silver and diamond ring. We’re taking like teeny tiny diamonds. Anyway, we finally stopped at fast fix. Not only did they do an excellent job, but they were fast and affordable. When my husband and I got engaged and we needed some work done to my antique ring, we came to fast fix! Again, they took excellent care of my ring and even educated me on the maintenance necessity to keep it looking perfect. Fast forward 2 years (yesterday) and I again go to fast fix to get my wedding band sized and cleaned. Mike did a wonderful job again! No surprise. But the thing I really enjoyed this time was that when I asked Mai Ta about changing out my diamond because of an inclusion that I thought was a crack, she took the time to educate me on inclusions and recommended strongly against changing out the antique cut diamond because it is so beautiful! Any other jeweler would have jumped at the opportunity of selling a diamond to a customer, but Mai Ta took the time and care to educate me and this made me feel like I could trust them even more!! Anyway, you will not be disappointed if you go here!! They are much better than a big jeweler and Mai Ta and Mike will take good care of you!
-
August 2023 by Trojan Al
The woman that assisted me was courteous and professional. I went to have my USC Bulova link adjusted. She did a wonderful job.
-
August 2023 by Denise C.
Mike is awesome! He always does a good job and gives amazing prices and he truly does take pride in his work. My boyfriend went to fix his rope chain. Only wanted one side of the chain fixed (both sides were broken but he's going to invest in a new chain) however mike insisted he wanted to do the job right as a good jeweler would which we understand 100%. He gave an amazing price. We come here all the time for repairs and they are ask friendly! Definitely recommend this place!
-
July 2023 by Jimmy Flee
The service went above and beyond my expectations. The hours of operation allowed me time after getting off work. The battery replacement for two watches took just half an hour. The service comes with a guaranteed which the proprietor took the time to explain to me and provided me with a receipt with the same information printed. The jewelry in the cases are absolutely stunning also. I would definitely return.
-
July 2023 by Melinda Forman
It’s hard to believe that someone could switch out real to fake. But it has happened to me more than once at “reputable” jewelers. That’s why I go here for my jewelry repairs. It may cost a little more than other places, but I know I’m getting back what I gave and it’s always done beautifully.
-
July 2023 by L MEEKS
Tom was great and fast. Bob from Zales recommend me here. My necklace clasp was broken..I also asked about my bracelet which I will go back to have fixed..Friendly place..check them out for your repairs..reasonably priced too..
-
July 2023 by Wes Davis
Service was great and friendly and very helpful,they did a great job repairing and cleaning and they put my jewelry on me to go,repaired all my jewelry in an hour,very pleased,thank you
-
June 2023 by Anita Doczy
I visited this place to have my watch battery replaced. I've been here before and they do a good job. I was offered several plans for a warranty on the battery should my watch stop working again. As I went into the store, the person was on the phone, but she ended the call to talk to me about why I was there. She was so pleasant to talk to and professional. As she was working on my watch, another couple came in and she was just as friendly and professional with them, letting them know that she would be with them soon. As I was waiting for my watch, I was looking at their beautiful jewelry. I looked up at her as she was replacing a gasket that needed some work. It was really nice of her, and it didn't change the cost. It was above and beyond the battery repair. She complimented my rings, and it seemed like I was taking to a friend. She asked me for my phone number to send me my receipt. All in all, it was a very pleasant experience. I highly recommend this place for jewelry repair, and check out their merchandise while you wait. They really are a fast fix!
-
June 2023 by Mary Beth Murchison
I have been going to this location for a number of years. A lot of times it’s just a watch battery, but sometimes it’s watch repair or jewelry repair. I am always treated like a valued customer no matter the job large or small. I’m always made to feel special and important. And the quality of their work is top notch. I also find that the prices are reasonable and the repair always explained. I hope to be coming back for many years to come.
-
June 2023 by Felicia Runcie
Beautiful work replacing a missing Diamond on each ring. My Mom's wedding ring is over 70 years old, it now looks brand new!
