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May 2024 by Karmyn
Very difficult to contact this Chase location; no one ever answers the phone.
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February 2024 by Stay Out
Very nice helpful employees
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December 2023 by A C
So I made an appointment with Ricardo at 12:30pm on a Saturday 12/2 and got there 10 minutes before the appointment time.
I waited patiently until 12:45pm and no sign of Ricardo, so I had to find a Chase rep just to find out he was with another client.
I am not sure how Chase let's this pass and hires people with no professionalism whatsoever. The decent thing to do was to let me know he was running behind.
The bottom line:
The good: Nothing whatsoever, so stay away from Ricardo at all costs.
The bad: I had to make another appointment just to try to transfer a 401K account.
The ugly: Chase needs to shape up or lose accounts to other banks with better reputation and customer service satisfaction.
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December 2023 by Armando Cruz
So I made an appointment with Ricardo at 12:30pm on a Saturday 12/2 and got there 10 minutes before the appointment time.I waited patiently until 12:45pm and no sign of Ricardo, so I had to find a Chase rep just to find out he was with another client.I am not sure how Chase let's this pass and hires people with no professionalism whatsoever. The decent thing to do was to let me know he was running behind.The bottom line:The good: Nothing whatsoever, so stay away from Ricardo at all costs.The bad: I had to make another appointment just to try to transfer a 401K account.The ugly: Chase needs to shape up or lose accounts to other banks with better reputation and customer service satisfaction.
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November 2023 by Peggy Kephart
It's been my bank for 30 years and they are Great ?
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July 2023 by Alex Gonzalez
As someone who worked in this branch I can confirm this branch is the absolute worst. From taking advantage of their employees by not giving them proper brakes and being treated absolutely horrible. I have been with chase for over a year and 8 months into working at this branch i am let go for "making too much mistakes ". Absolutely terrible branch. Do not go here and take your investments else where. People come in asking about their investments and there answers to us tellers are "i dont have the time to deal with it", customers ask about refunds and Hector the branch manager says to me "well it depends on their account balances ". Absolutely terrible person.
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June 2023 by Chris W.
So I came here the other day with my mates to open a bank account for our business. It's a very welcoming and very professional environment. Very friendly.
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May 2023 by Ashley C.
I had an awful experience here with Adam Huesca. He was unpleasant to work with and did not help me at all. He told me "I've been here 17 years I know what I'm doing. Call a lawyer if you are confused." So I did call my lawyer and Adam was wrong, as I thought. Such a frustrating experience being told he can't help me with something when I know he could've. Not sure how he became assistant VP with his attitude.
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May 2023 by Pedro Virgen
Yes i wondering how the politics works on the chase bank because i think is ridiculous after the branch closes ATM give you a limit of the money ok understand that but here is my question what happens if you need money for a emergency what can do nothing because the branches closed and what can said hoo im sorry. But they can do whatever he wants whit are money but the difference is chase made money with the interest and customer like always whait can make only stress headaches. Furious desperate. unbelievable this politics
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May 2023 by Cali R.
Abraham morales helped me out today he took his time with me he's very patient has great communication skills smells great and presents himself well shout goes out to him he's an awesome worker!
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April 2023 by Allie Roberts
I had the privilege of working with Thavin at this Chase location, and she absolutely went above and beyond to help me with my issue. I really appreciate her taking the time to help me and go the extra mile to figure out a solution. Chase is lucky to have such a gem working for them!
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August 2022 by Kathleen Z.
Going to the bank Can be a tedious task for me in the past but the staff here make my visit a pleasant one. They are personable, understanding and accommodating. Dealing with people and their money is a hard job and they are very friendly and helpful. 10/10 service from James, Layla, Savannah, Anayeli, Crystal and Yahaira. Thank you guys, you are awesome Sorry if I missed any names!
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July 2022 by Atousa Y.
I can't even believe the negative reviews. I have been banking at this branch for many years and have been to various chase locations-none other will you find the level of service and professionalism at this location. I have opened several accounts and the workers are very helpful, kind and professional. there is AlWAYS someone waiting to greet you and this does not occur at any other locations. The tellers are always very professional. I've been to the South street location a few times and always leave frustrated. Don't believe the bad reviews..
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July 2022 by Jeff K
It seems like almost all banks are difficult to deal with right now and Chase is no exception. So far the only bank that I've liked dealing with is US Bank.
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July 2022 by Queen Vee
Nice friendly staff
