-
December 2023 by Crystina V.
If I could do 1 star I would. I bought these white shoes Monday night and I noticed when I got home they didn't fit my daughter so I took them back. I took the shoes back 3 days later and they told me the shoes were too dirty and they couldn't return them. As much as I tried to explain to the night manager and her staff that that's how I bought it and even one shoe was cleaner then the other it just didn't make sense. One of the cashiers told me that they would never sell dirty shoes like that but they didn't bother to even give me a discount they day I did buy them. I was perfectly okay with store credit and half my money back but not even that. I have to deal with some shoes I don't even know what to do. So Burlington this is the last time you keep my money. Terrible customer service and that attitude might manager with the white/ grey hair, I'm sure you won't last there with that attitude. If you hate your job so much please quite. I've done customer service too and never treated a customer like that.
-
December 2023 by Kisha L.
This store was filled with plenty of inventory and great bargain deals. The service was just ok. Several workers were in the aisle putting garments back up the clothing lines but did not speak. The greeter was very nice though. A lot of aisles were hard to go through with baskets due to them being so small. Many aisles were messy and needed to be cleaned up. Ample parking. Overall, a great place to shop for bargains for the entire family. They have everything you need from perfume, and home decor, to clothing and shoes for men and women. Plenty of kids' clothing, shoes, and toys.
-
November 2023 by Edgar Payne
Nice jackets yet, I didn't find the conditions in the design I require. Nice store with a wide variety of choices.
-
November 2023 by Liyauh Ramos
One of my favorite stores. Closes late and great sales on items I love or didn't know I loved till I found it here. Kept pretty clean unlike Ross. It's always a mess. Glad they added one in Lakewood. Just hate can't take the cart out but the them being stolen all the time I get it.
-
November 2023 by LaRienaF Carter
Reasonable prices and layaway options staff was courteous and nice
-
October 2023 by Juana G.
Very bad costumer service , I bought several items and bought something for my daughter, I came back for return it and they told me it was a final sell, I ask where is te notification where it's said is a final sell and the manager Gina Marie told me that when we buy the item the cashier have to tell me that but the cashier didn't tell me nothing and she has very bad actitud, I never will come back ...and other thing I ask for restrooms and she told me is not for costumers....
-
September 2023 by Jeannyne Barcenas
Had to leave empty handed.Because they don't let you use the restrooms. And I have 2 little girls that usually have to use it while we are shopping.
-
September 2023 by jesica ramirea
they don’t letu use the restroom anymoreand the guy with mustache is rude
-
September 2023 by Leonor Bravo
It's usually very busy, but today it was perfect. Found a raincoat for my trip to Scotland.
-
August 2023 by Ruth S.
Easy access to store. Liked that they had a clearance section. I was disappointed that they don’t have accessible bathrooms for customers or fitting rooms. Well, technically the store doesn’t have public bathrooms at all, and only two opened fitting rooms, which probably is due to the lack of employees.
-
August 2023 by Xavier (X)
Found some cheap deals here, just gotta keep looking through all the nice clothes
-
August 2023 by Henry B.
Came here to do some shopping and I have to use the restroom and the employee said that they are closed to the public and I understand why. But I'll always shop here they got a wide selection on stuff :)
-
July 2023 by Lynn G.
I have never been to a Burlington that closes their bathrooms to customers until this one! The unbelievable part is that the associate actually said they do not allow public bathrooms because they do not like to clean them! What a horrible store and customer service! Bad image for other Burlington stores!
-
July 2023 by deborah MB
They didn't have what I was looking for but always have what I shouldn't buy. Great place to shop
-
June 2023 by F911ICIA
Always clean, Always greeted upon entrance Always nice at check out. Just needs more cashiers. Other than that I would go every other day has everything!
