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July 2024 by unconventional wisdom
Extremely long wsits...Used to be very efficient place. But it's went down hill for some reason
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March 2024 by CARMEN Acevedo
I had some hickup on my usual pharmacy and my prescription. When finally sorted out, after 4 calls during the day they didn't have my prescription available, and had to wait until Thursday... How didn't they say they didnt have it in stock since the begining? I asked if any other Walgreens did... By this time is 8:40 pm.closing at 9pm... I called.lakeside location, and by 8:57 I had my prescription... outstanding service, Nina and Halina
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March 2024 by Donald Wood
To me Walgreens is an over priced dry store
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February 2024 by Ash Gloss
My prescription has been delayed despite being told it would be ready today
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February 2024 by Pete T.
I needed some OTC meds and just happen to be in Lakeside so I stopped at this Walgreens. Pretty much like any other Walgreens. I found what I was looking for.paid and left. I like Walgreens.
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January 2024 by Success Hard work
Pharmacy customer service is atrocious
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January 2024 by Hector Gonzalez
Pharmacy customer service is atrocious
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October 2023 by Katie Wolff
The gals at the pharmacy are wonderful! I've always had great experiences here.
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September 2023 by Ushana R.
My son went into the Walgreens to purchase items by UBER and needed to Uber back home while he was standing outside for his Uber an employee named Dewey came outside and ask him why was he standing outside as if he was littering he was literally waiting for his Uber to come. He told him he was waiting for us Uber and he told him that he can't stand outside because he gets off the impression that others can stand outside. My son who is a 23 year old African-American very well dressed and respectful gentleman politely told him he had every right to be outside because he was waiting for his ride to pick up and he wasn't loitering. He wasn't homeless, and there was no reason for him to come outside and harass him. I proceeded to call the manager and tell him of the experience my son had the manager name Lance basically told me no my son was in the wrong and he cannot hang out. He said that he will talk to Dewey however people cannot stand outside of the store, no matter what the reason is, so I'm writing this yelp to let you know I don't know if it was racially motivated or if they're just rude and stupid, but I don't like the experience my son had and I wanted to share it.
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May 2023 by Michelle S.
I don't need my prescriptions filled with a side of the pharmacist's moral judgment. I've been a Walgreens customer for 20+ years, but the corporate decisions over dispensing certain medications, and this location's pharmacist casting her moral judgment on decisions between my physician and myself is enough. I'm done, taking my business elsewhere.
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April 2023 by Suzy Shielly
I went to pick up my prescriptions on my way home from the hospital after surgery last night. I called at 8:30pm to find out what the problem was since I had gotten a text from Walgreens stating there was a delay due to insurance. The pharmacist said she could not help me because they were closing in 16 minutes and corporate has strict policies on closing on time. I explained I had just had surgery and needed my pain meds. The pharmasist was unwilling to call the Dr regarding the issue or stay on the phone with the insurance company. She must have said they needed to close 7 times. Needless to say, I went home with no pain meds. It's unbelievable, to me that such a thing could have happened completely disgusted and disappointed with the pharmacists lack of compassion or concern for my situation. This particular pharmasist said she didn't typically work at the Lakeside branch. I don't see how that should have an impact on filling an important RX. I had the same RX a year ago for another surgery with no reflilis, so it's obvious I'm not some drug addiction fiending for pills.
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April 2023 by Giana Epsimos
One of the employees was telling us that we were in there for too long and that we needed to leave but we weren’t done shopping. The lady would not leave us alone and we were just trying shop. Then she was staring at us through the aisles and I told her to stop looking at us because it was creepy but she wouldn’t. I told this to another employee who was at the register but she would ignore it. Not good customer service at all.
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March 2023 by Esmeralda C.
Pharmacy experience was confusing and frustrating . I just moved to lakeside and also switched health insurances and told the pharmacist I'm waiting for my new doctor to see me in person (2weeks) so he can then send a prescription request to the pharmacy for my medication that Ive been on for years (high blood pressure meds and antidepressants). Well i called this very same Walgreens and the girl on the phone told me go ahead come on in and we will get you these medications a 3 day emergency refill . Just be sure to bring your bottles . Ok perfect . Well I went in to get an emergency 3 day supply the next day and the female pharmacist doctor , (I think she was maybe Asian) that was there today March19th at 3:30pm, told me she can only give me a 2 day supply and only on the blood pressure meds. I asked why and she said because you haven't been refilling your prescriptions with Walgreens.I explained like a little over a year ago I moved to jamul and there was no Walgreens near by, but before that I was with Walgreens refilling prescriptions for yearsss, and that now I moved to lakeside and that I'll be refilling with them now and that It be convenient and make more sense if she cut me a break and gave me the three on both specially since I'm running late for work . And she said no that I need to drive to the old pharmacy I got the prescriptions at (I was holding my prescription bottles from cvs in jamul) and that I was to ask them for a 3 day supply if I wanted both meds or wait until my original doctor calls back. . I explained again that I'm not seeing the same doctor that i have to wait until I see a new one but that it be more convenient if i get it from here since I'm here already, I stopped myself and Instead of arguing with her I then said fine just give me the two pills then . she gave me the 2 pills & proceeded to tell me that she experiences similar issues and is on the same high blood pressure medication as me and understands. so I then suggested that since she knows what it's to have high blood pressure why not cut me a break? I get I can go to another pharmacy but I'm already here and I'm running late for work. She just kept saying go to urgent care . I just walked away cuz I'm not trynna argue or upset myself or anyone else . I guess what im having a hard time accepting is that it was something so so simple that she could have really helped me with but instead she decided to make it complicated for me for no real reason. I've never had a problem having a 3 day supply refill, that and i called and checked with them over the phone if it be a problem so I could avoid this and they said "there's no problem, come on in we will refill those for you, just bring your bottles" I was with Walgreens for 10+ years before this past year. does that count for nothing ? It doesn't take much to be nice . This is just Another reason why I stopped coming to Walgreens .
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December 2022 by IMPERIAL BEACH “Lil Angel” Little Angel
First off this is the place to go when you want good and excellent service.... this shout out goes to Kevin in the pharmacy is the man.... honest and really respectful to all... comes through as he says.... thank you Kevin for your loyalty to me and everyone else.... Mark and Elisha Hernandez
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November 2022 by Autumn S.
This Walgreens is ghetto. Only stopped in for an emergency passing thru lakeside. Don't recommend coming here. Completely run down.