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March 2024 by Ash Gloss
I have no complaints about the actual post office, but I wish something would be done about USPS deliveries. I live on Willow Rd in Lakeside and my packages are never delivered to my house or my mailbox.
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November 2023 by Ed Adel Oro (Ed)
I got here late 15 minutes but they took me in a fill up application for my passport lady. She was wonderful customer service. It was excellent. It didn’t take me not even 30 minutes. It’s a small post office but it’s great to have somebody understand your situation. they deserve five star.
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August 2023 by Brett McMaster
I don't know how many times in a year the mailman either gets confused by my address and brings the package back to the post office or puts it in the wrong locked box which I don't have access to. Probably 3 or 4 times. But still what's so hard about delivering the mail? My solution. Random drug test these people. And maybe try answering the phone once in a while. You government workers have it way too easy.
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August 2023 by Paul Lee
Liza is awesome.If you feel like it’s not working out with somebody else that you are working with. Just ask for her. Not only is she beautiful but she is awesome. Very helpful. Thank you Liza
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August 2023 by Ed Zak Al
My experience was USPS was amazing and very professional and never face any issue with them.
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July 2023 by John Berry
The staff is professional in all ways. The customer base here is highly diverse and occasionally unprepared or uninformed. Wait times mostly relate to customer traffic needs. Parking is there but not enough at busy times. Friendly and helpful whenever I've been there either at the counter or checking my box.
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June 2023 by Realtor Ahmed
They don’t scan any packages dropped in the outside drop box and they don’t return the packages when they don’t scan it. I think they either trash them or take them. When I went to the office and complained they tell me that I have to go inside and let the workers scan and take your receipt. It means there is not trust in this post office.
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April 2023 by Debbi M.
I work for the post office and needed to send something on my day off. Thought I'd use my local post office. I left there without using their service. The front lady was rude and very unhelpful!! I will wait until tomorrow and use my own office.
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March 2023 by Andrea D.
I had some issues with a package and the post office was about to close but I spoke to the manager and he was extremely helpful and nice and he did all he could in order for me to get my package back and resolved my issue pretty fast. Thank you for such great service.
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February 2023 by Silver Fen
If I would have known the local post office was this bad, I would never have bought my house out here.The mail is completely unreliable. My carrier was willing to get out of his car to put an note in the box that it was "blocked" but not put the mail in. He has not delivered since. The "block" was my daughter being dropped off at 9p.m. at night by a friend after a youth event. WHY WAS MY MAIL BEING DELIVERED SO LATE? AND WHY DID HE NOT ASK THEM TO MOVE? It is a 5 minute drop off for them and NOT a blocked mailbox.During the rain, my mailman left my box partially open so all my mail was soaked on several of the days and at least damp on all others. I've found mail on the ground outside the box and he did not pick it up to put it in the box, just left it where it fell. Packages are also not delivered to the door but DROPPED over my fence, where they could break or be damaged, or left outside. We have both a gate and a passcode for entry that is clearly marked and posted for deliveries and our dog is kept inside. There is no reason for the disrespectful and careless treatment of items we've ordered.The staff in the office is also very rude and makes you feel like you are being an inconsiderate j*** to bring your packages in to get scanned and mailed. I have never had a good experience here, only "meh" at best.Items are regularly stolen in Lakeside as well because all the boxes have to be out on the street. The city needs a huge overhaul and fix in the USPS system out here.If you are considering moving to Lakeside, don't, or get a PO Box elsewhere. The middle of El Cajon has much nicer and more helpful people than my local post office. So unhappy with the service and unreliability of my mail.
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December 2022 by Mirwais Ahmad
A female who was working there was unprofessional and unexperienced. She took my photo with very poor quality. She didn't know how to take a photo. After submitting my passport application, the U.S department of state contacted me that the photo of the passport isn't usable for a passport and I have to submit another photo.
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December 2022 by April Morgan
Pros: Overall, even this location is small, all staff were very nice when we did our passports. The lady allow us and guide us to correct some few errors on our application. Very nice attitude!Cons: Make sure you get the passport photo with them, or they'll reject whatever you bring. Also, the employee helped us kinda pushy doing the survey. We're still in process of writing the checks to pay for our passports, and everything is not done since were doing 2 passport applications, she is very pushy and told us to grab our phone to do the survey. She even told my parents to grab their phone that was left on the car to do the survey.But overall, good customer service. Just hoping were not feel obligated and forced to do the survey in the middle of the process doing our passports. Let the customer do it willingly, and some will do it without being forced to.
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September 2022 by Moriah Dolan
As long as you show up with your item already packaged/label on it. This location takes 10 minutes tops to drop it off at the counter and be done with the shipping process.
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September 2022 by Tempest Fury
So it's a little post office in Lakeside. Came to mail a package for my daughter just prior to closing time. The clerk was very friendly and helpful since i didn't know what the hell i was doing. Guess I haven't mailed a package in awhile.
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August 2022 by C M
This Post Office is in the unincorporated town of Lakeside.The employees do the best they can with what they have to work with.Yes, it would help if local government would step up to clean the building up by painting and updating the interior. But until that happens, I'm grateful for it being there.
