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November 2023 by Eduardo Gonzalez
Just went to KRC today 11/ 22/23 girl of front was rude to another level. I wanted to start an acct seemed too much work for her. I will never go back nor recommend this place to anyone.
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October 2023 by Rami Potrus
Manager they're super nice guy really easy to work with the female and the only female cashier is very rude attitude
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September 2023 by Greg Y.
If you're in San diego, especially if you're in East County, every One of our neighbors gets their rock from krc..For all of their succulent gardens, creeks / retaining wall projects, everything.. my neighbor Ethan just had a $4000 retaining wall put in ..all of the stone supplied by KRCI don't see any competitor that would even be worthwhile... So that makes his review pretty simple, buy at KRC rock
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September 2023 by Eduardo Melendez
The best quality products you can count on your buildung proyects delivered to your door
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August 2023 by Alex Kybal
We had previously purchased San Juaquin rock here at this location. Last week, we stopped by and before ordering in person, we checked the sample/display box they had at the store to make sure it was similar to the previous order. On Monday, 3 yards were delivered. Even after hosing the rocks down they do not look anything like the San Jauquin rocks in their sample display case at their store. (see photos) Nor do they look similar with our previous delivery(rocks in our median strip in the photos) We understand it’s natural stone so there will always be some color inconsistency with each batch. But what we got delivered to our home is not even close. We spoke to the Manager and asked if we could simply EXCHANGE some of the rocks we got with some blue ones. To better match the samples at the store. Afterall, the batch we got are still in front of our house and not used, not hard installed. Nope, not a chance. I guess the adage “the customer is always right” does not apply here. What a lousy way to treat customers. What a lousy way to do business. We’ll never, ever, come back.
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August 2023 by KENNETH SAMES
KRC has good prices and a great selection. Samantha was a pleasure to work with! She was very professional and informative. She helped me change my order, when I decided to go with a different product. I would definitely go to KRC for any future landscape projects.
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June 2023 by Curtis Cox
They have to rocks. Check them out.
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June 2023 by c chan
I just had the BEST experience shopping for rocks. KRC has some of the best pricing, variety, customer service. We are re landscaping our front yard.. so we original went to RCP, but I was quite disappointed in their price and selection. They hardly had any boulders. But when I got to KRC, it was boulder heaven. I also want to give a shout out to the two hard working gentleman on the field. They were super helpful and also humorous. Both of them were super nice and answered any questions we had. We had a fun game of guess how heavy the boulder was, and one gentleman was on the dot. When we got into the office, Charlie and Samantha were also so warm, welcome , and helpful. They were Super nice and didn’t make us feel like we were asking them stupid questions . I REALLY appreciated speaking with them. Charlie was super helpful in helping us understand and calculating how much material we needed. Super nice guys. He addressed our every concern, without rushing us. Samantha helped us process our transaction and was super thorough explaining line by line and delivering procedures. She was such a delight!! Besides price, this really sets the company aside from other rock companies. Highly recommend . 10/10 experience, quality, and price!!
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March 2023 by Eunice V.
We visited KRC today and had great help from Mike in the yard,he recommended materials that would best suit our landscape project.Great service all around! Thank You!
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February 2023 by Doug L.
We started a project that needed flagstone to match what was already in place. I searched yards from lakeside to fallbrook without success until finally looking at KRC in San Marcos. one of the fellows in the yard helped identify the samples we brought with us and apologetically let us know that the San Marcos yard did not have any in stock at the moment, the last pallet leaving about 2 weeks prior. the staff at the front desk checked their system and found a pallet at the Lakeside yard. the fellows at the Lakeside yard helped us identify the pallet of stone we needed and assisted us pull what our contractor said we needed to complete the project at the house. unlike the competitor with the alphabet name that gave us a price sheet and pointed us out to the yard without further help, the folks at KRC are the absolute best looking into what our search criteria were, helping us find what we needed and getting the precise selection of stone to make the bride happy. Much thanks to the good people at KRC San Marcos and Lakeside for the assist.
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November 2022 by Cathy Olson
Always have done business with this company..great prices and material..so I'm spoiled....this time a bit disappointed, what I wanted I now have to travel to another k R C location..like I stated..I'm spoiled..still a Great Company for your building needs and ideas!!
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November 2022 by Scott Fry
Great place. Fantastic selection and very polite and kind.
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November 2022 by Kerri Boyles
Dave was awesome off the bat!! He was at his car next to mine, and he started talking to me right away. I'm a woman, and have never shopped for rocks before, and he was professional, personable, answered all my questions. He's awesome!! Talk to Dave if you go!Now for the front desk personnel. Apparently she didn't sleep very well, because of the heat, and it didn't help that her boyfriend is a space heater. Don't tell me your issues. I told her she needed a break. I didn't want that energy for my interaction with her... but I advised her on basic customer service. Because I"M A CUSTOMER SERVICE TRAINER ! Not the best person to have for front desk, on the phone providing customer service. If you're looking for just warm bodies, then you met that requirement. However, please make sure you understand. IF IT WASN'T FOR DAVE - I WOULD'VE WALKED OUT - my estimate for just rock was $2,000! That didn't include the river rock I NEED, the boulders I NEED. The ONLY REASON i'm going to continue business with KRC Rock is because of DAVE!And the other guy in the office, CHOMPING ON SUNFLOWER SEEDS - extremely unprofessional. Horrible office customer service.I get it! I'm sure it's hard to find help. I'm sure there are some older people that would love to work there. That have the customer service background. But to have someone representing your business, that clearly doesn't care, and doesn't have an ounce of customer service.DAVE IS AWESOME! Their office staff needs to be replaced or trained ..
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November 2022 by Deborah Smith
I see there has been not review in the past year, they place has really gone down hill. Went into KRC rock looking for ground cover. Not being to knowledgable about what I may need I took severa pictures of the different options in the yard and then went into the office for assistance in placing an order.A man (Brian) who really didn't seem to care one way or another about customer service was the one to assist me.I showed him the different pictures and told him what I was looking for, he really didn't have an opinion on what would work best so I just pick one out and am hoping for the best. I next told him I needed stepping stones or pavers 12X12 and he said they don't carry that size. 18X18 available in the plain cement block type. I said I wanted something nicer and he said that's all they have. Again a real lack of customer service.As I'm leaving the yard on the right hand sided of of road they have several types of stepping stones. I went back into the office to make a comment and Ms. Katie said that pavers are different from stepping stones.I stated that I explained what I needed and instead of trying to directer me in the right direction and possible making another sale I was blown off by Brian. He being the professional he could have taken a moment to explain the terminology they use for stepping stones and pavers. I have seen them used both ways.Delivery was promised on Thursday and not coming until Friday. I only spent a couple thousand dollars, but will take future business elsewhere.
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March 2022 by Lisa O.
I'm so happy with my rocks! I went by the Lakeside location to pick out some pebbles for my backyard and everything was just delivered yesterday. What a difference it made! Super helpful staff and a good selection of rocks to choose from. I had no idea what to get and Brandon was especially helpful and patient helping me figure everything out. I will definitely be back again!
