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July 2024 by Greg Wright
Great service
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July 2024 by Micah Curry
nice people
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July 2024 by Susie A
What a joke this place is! Gavin who works the Starbucks counter is incredibly rude, disrespectful and lazy! They definitely have the wrong employee working that counter! He has zero customer service skills!
Sadly, it seems to be the ongoing theme here at this location with a great number of their employees. I am astounded by the lack of friendliness here. You would think after coming here on a regular basis for 2 years you would at least be greeted or get an occasional smile. Not here. It's bad enough that they no longer have hand baskets and you are forced to use a shopping cart. So good luck to those who only came in to buy a few items! So inconvenient!
Also, make sure you pay attention at the register when they ring your items up. I was double charged for toilet paper! This is not the first time I've been double charged for something. I don't know if it's incompetence, laziness or lack of training on their part but I believe that with the prices of groceries having gone up so much, the least they can do is provide better customer service.
I will say the managers I have met here were actually helpful. But honestly, the service you receive at Grocery Outlet from almost every employee there is like night and day. Literally. They just don't have the best variety of items and products to choose from. I can't wait until Trader Joes opens up in Santee! The 15 additional minutes to drive there would be worth it! Goodbye Albertsons. I'll take my money elsewhere.
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July 2024 by Gabby Livingston
Great store. Great savings on bottled water. However, long lines and only a few registers open.
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July 2024 by Christopher Baltes
Albertsons
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June 2024 by j ro
At the Starbucks i ordered a drink with sweetener from Gavin. For starters he was sitting with his head down for five minutes before acknowledging me. After ordering I noticed I was charged an extra $1.25 for vanilla cream, though I didn’t ask for that. I double checked that cane sugar sweetener would be in my drink. He looked at me and flatly said “no” and then told me that he has to give me vanilla cream. I can’t have milk so I ended up having to just throw the drink away. I wish he would’ve warned me of the extra charge for something I didn’t even want, or offer substitutes for the cane sugar. He’s blunt and doesn’t seem to want to be working.
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May 2024 by Berle Dale
In a time when Bidenomics is ruining us and food prices are soaring, Albertsons/Vons expect us to buy four of an item in order to get a pittance of a discount. Not very considerate of consumers. Not even worthy of one star.
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May 2024 by Van Urtiaga
Top of the line meat fish deli .stock pretty good.friendly staff.nice customers.lots of room in the aisles.bakery lots of cakes pastries goodies.its a great alternative to walmart.more expensive but you'll notice the quality.
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April 2024 by Kathleen G.
This store is so fun in the early morning when you're trying to beat the rush! Ready for a scavenger hunt? You bet! Try to find carrots that are not bagged baby carrots! Try to find your favorite brand of peanut butter! Watch in amazement as stockers are not stocking the shelves! Then? Then you get to play cashier! That's right! Why would a store want to pay people to take your money when they can make you do the work yourself! Ha-ha! Isn't that funny? And if you have vegetables and no barcode? Well, you either better know the exact name of said vegetable or you get to guess what they call it. So, for example, if the label in the produce section says "Gold Potatoes" and you look for "Gold Potatoes" on the scanner, you're not going to find them. Because they are actually "Yellow Potatoes"! Ha-ha! Isn't that funny? As much fun as I've had at this store, I'm going to have to call it quits. The rest of my day just hasn't been able to match this level of hilarity.
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April 2024 by Dan E.
They are constantly out of sale items , produce is always a mess . Wish there was another supermarket in Lakeside.
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March 2024 by Tessa Castillo
josh bagged my groceries and was absolutely amazing and handsome!<3 10/10 service
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February 2024 by Michael Wechter
Everything I need
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February 2024 by Jennifer Martinez
Went here to have a package delivered no one was in the customer service area asked for assistance manger told me to wait for her to finish the line. After that she kept to come to her line after about 15 minutes I told her if she could finally help me and she just started laughing at me in my face. Overall very unprofessional of especially when she is the manger I believe her name was amber.
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February 2024 by gina
Am always able to find what I need!
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February 2024 by Blanket
Amal was absolutely lovely and hopeful! She was so kind and I just want to shout out to her and hopefully a manager will shout out to her. She's so kind and helpful and I just think she was the best customer service skills.
