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“To be completely transparent, if it weren't for this locations Supervisor, Tanaya (sorry if misspelt), and how she handles situations, this location would be little to no stars... However, she is amazing and takes pride in her job.
•Issues with carriers, not all, but one or two. We have had 6+ of packages in the past 3 months get lost/wrong delivery: example- to wrong mail slot (we have a community box) or to the wrong address all together (luckily there are still good honest people in the world and have returned some to us), and a couple we never were able to retrieve.
•The few times I went into this location, the girl in front was extremely rude to not just me, but other customers. I get some people have bad days, but this happened multiple times. She had little to no patience with the elderly gentleman in front of me I walked out and that was the last I went to this location. I will go to Lakeport or Clear Lake.”
“Nice, Post Office. You get it? Nice? The town is called 'Nice'. Ah shucks. I will bet that joke has run it's course with the locals in this town. This is a rather large post office for such a small town. Nice friendly staff. My mail got to San Francisco the next day. Nice.”
8:30AM - 4:30PM
6054 E Hwy 20, Lucerne
Post Offices
“Thank you to the girl that was putting stuff out this morning. Uou went above and beyond when I asked if there was a possibility that my package was there. You could have told me I needed to wait. But instead you went and found my package and put it out for me to get. Thank you so much for being so kind.”
Post Offices
Post Offices
Post Offices
“The Lakeport USPS office has some of the friendliest workers you'll ever met. They do offer all the services any postal office offers including passport, shipping and mailboxes. The place has been around for a while and I took of a star because they did not have some of the up-to-date equipments as other location. Still it is one of the cleanest USPS location I've been.”