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August 2023 by Eileen M.
This dealership is annoying as heck. Looked at a car one afternoon about 6 weeks ago and decided against buying it. The salesman calls every couple of days. I will never go back after all the incessant calls. Get a clue!
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August 2023 by Paulo B.
The service department here is absolutely horrible, my 2017 ram 2500 has been there for the same issue under warranty 10x at least since 2019 and they can't fix the issue and just jeep giving me the run around every time. Tell me they are going to make it right and I wait months for them to call they never do. The service manager Jeremy is a joke.
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July 2023 by Adam Sims
I won't be using the service dept ever again. They claim they inspected the vehicle but yet still missed the crack in the windshield even after i asked for assistance about it. Was given a recommendation of a glass company. If they missed a simple crack in the windshield what else are they missing and overlooking. Lack luster at best. Ill do the oil change myself from now on. Here's a pic of just how good they work.
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July 2023 by Art Gutzeit
I recently purchased a used vehicle through Matt Mazzei Chevrolet in Lakeport, CA. I'm from Sacramento and did not really want to make a 2-1/2 hour trip up and back. Marcos, in sales, was very accommmodating in facilitating the transaction by phone and text. Their finance team put together an outstanding package; at a favorable interest rate and with a subperb warranty. Their detailer did an inpectable job on both exterior and interior, delivery the car with true"showroom" quality. The best performance of a dealership in my 50 years of buying cars. Excellence at its finest.
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June 2023 by Sharesa Stordahl
They got me in. Found the problem and took care of it. They were very nice about everything. That's why I have them take care of my truck. Very professional..
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June 2023 by Jo Ann Turner
So a friend of mine who is 85, lost his keys to his car in a local thrift store. We searched high and low for those keys. To no avail, those keys just simply vanished.So the next day I contacted a lock smith and made arrangements for a new key to be made, but because it's a newer car it needed to be specially made. You know, one with a programmable chip in it. So he told me to go to the dealership and get the code for that car and then send it to him so he could make the key. So Matt Mazzie's Chevrolet, is the only Chevrolet Dealership in Lakeport CA. I'm glad to say I hope it remains the only one because without the great team of people who work there. I would have had to make my friend, who as I said is 85 and battling cancer I might add. To get up and go down to the dealership and get the code, because he's the registered owner of the vehicle and the code can only be given to such person. Even when you have their documents.Thank you, to the Team at Mazzie's Chevrolet for recognizing that sometimes helping someone to accomplish something for someone else. Can have a profound effect on someone's quality of life. Thank you for helping me in getting a key made, so my friend can still get out and socialize and maintain his quality of life. That I believe is helping him to battle his cancer and win. So he will be around and for our friendship to continue for many more years.Thank you, thank you, thank you, to all who work at Mazzie's Chevrolet in Lakeport California
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June 2023 by Joseph Raymond
Could not have asked for a better experience. From Las Vegas we Traveled up to Lakeport and the car was everything as advertised. Love the staff spent the day chatting about cars and life before heading home with our new Ride. Hands down the best car buying experience in my 54 years.Thanks Guys. Remember 17 Durango RT and we will visit again ? Thanks for Everything
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June 2023 by Jacob John
First of let’s just start of with this I am very picky with my credit Couldn’t be more happier I asked them Not to run my credit just sent it to the credit union they trust and that’s exactly what they did all the guys are very professional very respectful John was my salesman helping us out love my ZL1 thanks guys I would recommend themTo anyone who needs a new vehicle simple easy no hassle no b.s thanks again guys much appreciated
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June 2023 by Barbara T
Incredibly great experience ? Gary Cambria Todd Norwood including their crew made me feel like part of the family.
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May 2023 by Andrew Britton
Great experience buying a used car at Matt Mazzei Chevrolet. Todd Norwood and his staff answered all my questions and were very helpful. Very competetive prices on their used inventory!
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April 2023 by steve heneise
this made our 4th purchase with your dealership we have always felt welcomefair deals and great cars i am glad to do my car buying here!
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March 2023 by Janessa M.
This review is specifically for the service department. I spoke with a wonderful gentleman named John about getting my front brake pads replaced. He was nice, polite, and got an appointment for me in under a week. When I took my vehicle in the customer service was good and I didn't have to wait long at all. I even called and asked if I could come in at a later time that day and they were very accommodating. While they were doing the brake pads they noticed my rotors were bad too. They called me right away to let me know and even went out of their way to find rotors for my vehicle that day. With the wonderful customer service, being so accommodating, and doing a good Job with servicing my vehicle I would definitely recommend the service department.
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February 2023 by JJ
Ordered a new wrangler from Mazzei. Called around to alot of places before settling here. Mainly because the sales agent was very good and quick to respond. Prior to placing the order it was made very clear I would not pay ADM and didn't want any, ZERO dealer ad ons. They said oh yes no problem we don't mark up special orders over msrp and you don't have to pay for any dealer accessories if you don't want them. We finally arrive to pick up our special order months later, only to find $1,095 worth of paint and interior protective coatings as well as a $295 vin etch service. They did this without consent even after we asked them for ZERO dealer ad ons.It took us getting ready to walk out and just leave our special order behind for them to remove these items. Will never come back and I would never recommend anyone I know to deal with these shysters. You earned this review for deliberately trying to screw a CASH paying customer.
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February 2023 by Pj Lettus
I was very impressed with how fast they took care of me and my Car Thank You for the Great Service
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January 2023 by Karan Virk
Hi All just wanna let you guys know what happened with me shouldn’t not happen to anyone I bought Toyota Camry SE 2021 from mazzei lakeport on Aug 19th 2022 my sales men was Jean zombil and his migid manager I forgot his name anyways they were so nice when I bought the car I asked standard questions like is there prior accident or anything they said no I only went to them coz I was getting this car $1000 cheaper lol my mistake and my uncles who didn’t sign to return the car in 2 days so I drove back to Brentwood and I heard sound coming from passenger window like air coming inside the car so I went next day to tell the story they were so rude to me and told me to get out of the store before we smash you the migid manager said I left and told my uncle nothing happened back then so I took the car for service at Antioch and told them about the sound they checked and I was shocked the guy said passenger side is all changed and painted coz of the accident and even wiper was not going up but rest drive of the car was fine so be careful so these frauds even my cuzn knew mazzie they studied together even he didn’t care anyways it was a lesson for me for the next time just be careful they will be very nice to you when you buying but all the cars they bring are from auction few had accidents but they won’t tell you also I still didn’t get the mats that Jean jombil promised to send to Brentwood coz my car was without any mats I didn’t didn’t my registration sticker he promised so many things I can’t even tell you lol ? I didn’t want to write this coz everyone works hard the name of mazzie goes down it’s been 4 months but I bought I should tell you guys what happened with me thanks ? ?
