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January 2024 by Xing H
Got first 2 tires delivered to my home OK, scheduling tire installation seems challenging due to the holidays. My second set of tires were delayed and I haven’t been able to get my appointment set up yet. Price is excellent.
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January 2024 by Rashid M
They take forever to do a simple oil change, on a basic 05 4cyl Camry without a single car ahead of me. Not first come first serve... They take other customers who came later, before you, even if you come in early.Oil change isn't hard or time consuming. Loosen oil cap, unscrew bolt, drain old oil, change filter. Simple. I do it in 10 minutes at home. I wait 3 hours here. Silly me.
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November 2023 by Kurt Leininger
My overall experience is that Walmart has atrocious customer service but great prices. My primary issues were the delay in shipping tires to the correct store (still waiting, it's over 2 weeks now), multiple appointments to replace all the tires, long service time (3 hours to replace 2 tires) and complete lack of communication (they don't pick up the phone nor respond to emails, requiring instead in person visits).That being said, the cost to replace all four tires was around $500 using mid-tier tires rather than ~$1,000 at other other tire centers using premium tires without an option for mid-tier. That's the only positive to using Walmart for auto needs.Service: Tires
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November 2023 by Stacey Rosenberg
Magness is amazing!!!! He was working under a car, stop what he was doing to help get my keys, for my son who had his soccer shoes locked. He was running late for his soccer game but made it to his game on time because of this amazing man!!!! Thank you so much for putting people first in the middle of your task on a different car. He deserves a raise for his kindness ?!!!!Chris welcomed us a few minutes before 8am and had a beautiful smile. He was very kind checking us in and out. Thank you to the postive staff that work here!!!!! Raises ($$) all around!!? Highly recommended your location due to your staff!! Even on a busy weekend!!?Happy Mother?
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August 2023 by Alex C-r
When I had appointment my tires weren’t delivered. When my tires were delivered I was told it is impossible to make in appointment. I’ve been recommended to come at 7 am for a life line?
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June 2023 by Jim Onaga
After arriving 15 minutes early for the appointment, I waited in a short line which took almost 20 minutes to check in. They finally started to mount the tire I ordered the previous week about an hour later. It took another hour for them to finish the single tire mounting
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May 2023 by Victor P.
I ordered my tire online from Walmart and they gave me the option of making appointment at tire center for installation. They allocated 1 hour for 1 tire installation and this time was resereved for me. I arrived on time and checked in and was told car would be ready in 40 minutes. I checked back after 1 hour and the car was still sitting outside. I asked the person who checked me in and he said he doesn't know what happened and referred me to manager. I spoke to manager and he didn't know anything about the appoint time. After arguing for half an hour finally they started working on the car. I am not sure why Walmart is offering appointment times when their tire centers have no clue how to manage it.
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May 2023 by Frank Lim
I wouldn't recommend this place for car work except possibly tire instal. If you do that and only that, you can make an appointment and it must be done online. However, you can't make an appt for any other service and so that combined with unreliable workforce and staffing levels means a 2 hr waits even if you show up at open for any other service. Lady who arrived at 8:30 to have tires checked was quoted a "6 hr wait."Keep in mind that if you purchase tires here, you will be stuck rotating tires at Walmart if you want service for free.And, at a place like pepboys you can schedule your tire rotation and get it done free even if tires weren't purchased there.All in all, I wouldn't come here for auto service ever due to their issues with staffing along with their terrible lack of an appointment system and mediocre quality of work.P.s. check out this waiting area photo. Is this where you want to spend 2-6 hrs?
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May 2023 by Victor Hugo Barrientos
The experience was in my favor! Abbas B. Was AWESOME! Knowledgeable, experienced, dedicated and very professional.Highly recommend this Auto Center not doubt everyone there is a professional.
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April 2023 by yas
The attendants are nice, but they do not accept German cars. I brought my mini and the guy went through the process of intake which took a while only to have another mechanic say they don't accept German cars and a mini is a German car...
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April 2023 by Trinity H.
Update: I cannot believe their incompetence! How do you have a customer waiting over an hour from 6:58 AM (yes I woke up early and before work for this cuz it's the only time I have left to do it) until 8:02 just to tell me they can't change my headlights because they "don't know how"??!!!!! Yes he literally said he doesn't know how because my bumper has a loose screw. There were like 5-6 employees in the auto shop too. They had me pick out the headlights I wanted and everything. A complete waste of time. And then as I was making my complaint, I said " I don't understand how can you have somebody waiting this long just to tell me you can't do a service" I was interrupted in the middle of my sentence by one of the employees, told to shush and "Okay ma'am!" with loud and rude hand gestures shooing me away. I asked for the manager and they told me to come back at 3pm. They stop taking cars around then. how do they not have a manager on site the entire time they're working on cars? The employees are literally working blindly on your car with almost no car experience if they can't even change a headlight. Never coming here again, except later at 3 to make that complaint. original:Don't go here past 3:30. even though they close at 7, they stop taking cars then. Had me waiting 30 minutes til 4 just to tell me they can't service my car even though on the phone they said they take cars till 6.
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April 2023 by Logen H.
Took my car in at 4 pm on a Sunday because I had just gotten off work and I needed an oil change. Waited a few minutes before being approached and told that they wouldn't be able to work on my car because they were closing. Their hours are 7am to 7pm and there were no cars in line, so I asked to speak with a manager. The manager tried to explain that once they do a certain amount of cars they close up shop, to which I replied that they technically could work on my car but since they met their quota they won't. He tentatively said no, and that I could come back tomorrow and they would get my car right in. I came in the next day at 11 and again there were no cars waiting. Waited 15 minutes to be approached until I decided to go inside. The person working the counter said my oil change would take 3 to 4 hours accounting for lunches. How this Walmart was voted best store is beyond me.
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April 2023 by SL
Ordered a car tire and my appointments were canceled twice for install. Drove there and wasted my time. They don’t bother tell you tire has not arrived. I tried to call and they don’t answer the phone. Then called customer service and they said tire was delivered but they can’t find it. It’s radicular and these people have no idea what they are doing. Avoid this place and go somewhere else or you’ll waste so much time and deal with frustrations.
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March 2023 by Michael BT
These guys are the best!Yes I’ll admit the wait time for service can sometimes be a bit more than expected but at the price that customers pay for the quality of service that they receive you can’t beat it! I always drive away feeling great and my car has been going to this particular location for years now for oil changes and just so recently headlight installations for new high beams and new low beams.Please do not let some of the other rude reviews dissuade you these guys know what they’re doing and if you give them a chance and show them a little bit of courtesy they’ll go all out for you.Thank you so much for everything you guys do for me and my black Honda accord :)Services: Electrical
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March 2023 by Clinton Johnson
Don't even try calling, they won't answer the phone. You can try your luck just pulling up but plan to not have your car the whole day. If you do end up going it has to be in the morning. Anything close to the afternoon the one random guy working while three other mechanics are standing around will be too busy to get to your vehicle.