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March 2024 by Ana Torres
The gentlemen here always know how to take care of my car. They are extremely nice and professional and get the service done quickly.
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March 2024 by Adam Zaic
If you plan on getting an oil changed here I would call and make sure that their systems are working sat around for an extra 20+ minutes because payment systems were down and was told that they were going to call me and I have to drive back out to them to pay.
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March 2024 by Kelly Macias
Excellent service, super quick. Michelle was great! This was my first visit, but definitely not my last. ??
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March 2024 by John Bermudez
Great and fast service
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January 2024 by Jaclyn Patterson
Luke and Eddy are the very best!! Fast and helpful. So happy I came here versus my dealer, where I always get up charged. Appreciated the help today and will keep coming back.
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November 2023 by xmstasty
This location is awesome. Very insightful technicians and communicate very well on what needs to be addressed on your vehicle. Luke and Elijah were very helpful throughout the process as well. Will definitely be coming back.
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October 2023 by Ken Walker
Christopher was great. He kept me informed as they were doing things to my car. He notified me of a tire defect that needed to be addressed. He also provided a recommendation of a repair shop that they've had good experiences at. Thank you!
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September 2023 by Sean S.
I usually have only good things to say about Valvoline Oil change but I am not sure if they changed ownership or management the service is not the same at this location. They did not check my tires. They did not offer to reset the oil change light. They are usually good on these things.
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September 2023 by Mike Arzoumanian
Really convenient and fast usually, just super expensive. You can get their services done for half at other shops. I only go when I don't have the time to spend elsewhere.
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September 2023 by Tim S.
I've been coming here for my vehicle since it was purchased brand new. Even before that, I've taken my other vehicles here, so it's been quite a long time.Today, the guy (younger guy by the name of Edward) doing the tires and checking air filter, battery, etc forgot to put the battery cap on.Now this may not seem like a big problem to some, but it is, as it can turn into other issues down the line.So I would've NEVER known about the problem unless I opened the hood. Thankfully, they told me that I needed a new air filter so I drove literally 30 feet next door to OReilly Auto Parts to get a new filter.When I opened the hood, I saw that the battery cap was resting on top of the engine off to the side.When I walked back to the stall to talk to Edward with the cap in my hand, he asked if I heard it come off as I was driving and also apologized. Thankfully, it wasn't like every other time where I actually did just place my blind trust in Valvoline and their employees to do their jobs. It really sucks now that I have to check EVERY time now that they didn't forget something. Having to do that extra step takes the whole convenience factor away.But, we must be proactive. This store which is becoming more and more unreliable. The other thing that bothers me is when my family member brought their care here a handful of time, they broke her dipstick. It was never taken care of, they ordered the wrong one blah blah blah blah we just gave up.Just another yelper venting about a mishap.Edward is a nice enough kid who like to make fun of their calling out what they're doing in each bay. You know, like an auctioneer. He was making fun of it during my visit, which I don't mind. But dude, make fun all you want, I just ask you do your job right and make sure you follow all the steps.Here's some photos to validate my visit and story.To management: There's no need to start an investigation. Edward is just a young kid. A documented verbal warning will suffice. You can see my date and time stamped photo. I took it literally 5-7 minutes (if that) after leaving the service bay.
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August 2023 by Savannah H.
Super easy spot to get an oil change. Their employees are always very friendly and helpful. I was about to checkout and the employee mentioned a coupon to pull up on my phone, which I think was so kind to do to save me some money on my oil change.
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August 2023 by Mario Davis
Recently moved from Canada to Orange County and haven't found a home dealership yet. Was in desperate need of an oil change and they staff was amazing. They clearly explained the process and didn't overly pressure sell me.Not bad on the eyes either :).
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August 2023 by Melissa Garcia
It was my first time going to Valvoline for an oil change and I had a really great experience. Luckily there were only a couple of cars ahead of me so I only waited about 20 minutes to be seen. All the staff were super friendly and checked everything on my car from my lights, to tire pressure, air filter, battery and more. They weren’t pushy about any additional services and just gave me what I asked for which was a full synthetic oil change. I even found a $15 off coupon on their website that I used. Adonis, Eric, and Javier did a great job! I will definitely come back to this location.
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August 2023 by Kelsey Ries
Stopped in to get an oil change today and was helped by Cat! Everybody was super friendly and Cat made good conversation and was very informative.The whole service was quick and easy, and didn't feel like I was pressured to purchase a bunch of extras although they asked which I appreciate!I had a $10 off coupon and only cost me about $50 for my Mazda CX-5. Overall a great experience and will definitely be back! Thanks Cat for making the process so easy.Service: Oil change
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August 2023 by Brandi Wheeler
Just took the family to get the oil changed on our car and it was so easy. The entire team (Christopher, LeAndre, and Manny) were awesome and took great care of our vehicle. There was no pressure to purchase other services, but still good conversation about vehicle maintenance and what to keep an eye on. Will definitely be returning to this location.Services: Tires
