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March 2024 by Mobile Massage ARIZONA
A little expensive at times but worth the extra dollars. Breakfast and dinner are pretty awesome benefit. No parking fee.
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March 2024 by Kevin M
Best hotel experience I've had in a while. Beautiful and well maintained hotel. Big comfortable and clean rooms. Good breakfast and even dinner and drinks are included Mon-Wed. Every staff member was friendly.
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January 2024 by Susan Simko
We stay pretty much exclusively at Staybridge suites. We love the chain. I'm giving this one 3 stars for service simply because our coffee supply in the room wasn't refreshed when they serviced our room. This was a problem only because the coffee maker in the food service area had broken so we had to rely on the coffee maker in our room.
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October 2023 by Jim Curry
Room was fine; great bed. But hated the low water volume shower, but that's probably by local CA ordinance. Breakfast was pretty good. Very clean premises; nice clientele. Nice pool; two propane grills. I recommend staying here.
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October 2023 by RhE “R”
The Staybridge Suites Irvine provide a superior experience. The facility is located in a very nice neighborhood, albeit, an industrial park. The site is very quiet. The grounds are impeccably maintained. This facility is very easy to access from the parking lot.The staff was very professional and incredibly helpful. Always a warm greeting.The room was very clean and so comfortable. All the amenities in the room worked well. The accessible bathroom was well equipped and all the features worked well. The kitchenette was fully equipped.I came back to the room at the end of the day to find a small treat bag on the door handle. What a nice touch.The breakfast and dinner buffets were really well stocked and constantly being attended to ensure everything was clean and full.If you are in the area, this hotel is an excellent choice!Rooms: The rooms were very clean and comfortable.Safety: This site was quiet and secluded. The parking lot is well lit and easy to access.
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October 2023 by Phong N.
We checked in this hotel around 3 pm. on Saturday, October 07, 2023. One toilet got clogged. We then called the front desk for help around 4:45pm. Claudia, the hotel supervisor, picked up the phone and heard us reporting the issue. Do you know what she responded? The hotel maintenance already left and told me to come down to get the plunger and do that by myself. First, she did not say a word of sorry for the inconvenience. Secondly, she should have at least offered to bring the plunger to my room. I then told her that she should send some staff to bring it to my room. She said OK. We then waited for 10 minutes. No one showed up. I then called 2nd time. Without saying sorry, she told me 5-7 minutes more. I waited until 15 minutes more, and no one showed up. I then called 3rd time, this time, a gentleman picked up, then said he would come shortly. After 5 minutes, he showed up and cleared the problem. I thanked him much for the help and also addressed how frustrated I was with the supervisor's actions. About 10 minutes later, she called our room to say sorry (because she heard that I would write the reviews) and offered us a discount from $300 to $230 for the inconvenience. I accepted. But the next day, we checked out, and the bill showed $279 instead. I asked her how come $279 instead of $230 you told me yesterday? She then said NO, $279. Wow!I could not imagine how this supervisor behaved to the customers. I've been checking in many, many hotels and never ever had such experience with such staff. PLEASE STAY AWAY from this hotel staff who needs heavily trained to be in this position. Otherwise, she would ruin customers' feelings and experiences.
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September 2023 by Sue B.
This hotel is a good deal for this area. Unlike other hotels we have stayed in in the Lake Forest area, this one was in good shape. Everything in the room worked, and having the extra separate space was great. The complementary breakfast is better than many in the area (e.g., Hamptons). This is our new go-to hotel for our visits to Lake Forest.
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September 2023 by Roxanne D
Great little gem of a hotel located in a business area. I would definitely recommend if you are in need of a place to stay while on a business trip for a week stay here. Free breakfast which is really good and free dinners during your weekday stays. I stayed here along with many family members for a family event down the road. Staff is amazing and rooms very well kept up along with the grounds. Pool is small but we had fun. Basketball court to play on and even bbq to cook on. Hotel had coffee available all day long which is a huge plus in my experience. Hotel is even close to restaurants and shoppingRooms: Great rooms with fully stocked kitchens and bathrooms stocked with Dove productsFood & drinks: Free daily breakfast and weekday dinners
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August 2023 by Cody McDowell
I've stayed here a total of 6 weeks the last two years. To start, the staff and amenities of this hotel is fantastic. Not only do you get a breakfast included, but they have dinners included M-F as well, as well as beer/wine social times during the week. The rooms are a little outdated, but having the full kitchen for long stays is great. All the rooms have everything you would need. Also I appreciate the rooms have ethernet access for faster internet. The daily housekeeping is a great refresher, plenty of parking, good area.
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August 2023 by Tania Corona
The hotel is really big. Loved how there were a lot of other entrances to get inside the property other than the front. The pool is small but gets the relaxing sense done. Floors are thin. We can hear the guest upstairs walk around, so it was really annoying when they would walk around early in the morning. It's not the hotel fault at all. Some people need to be more considerate when staying at hotels. You're not the only ones there. The location is kinda off to the side of a lot of industrial business when coming off the 5 freeway. When you make a left you will run into a lot of restaurants and shopping places, so you won't have to travel far to get supplies.Food & drinks: Breakfast is really good. It was not the same every day, and we stayed for 2 nights. I enjoyed the fact we could take the food to our rooms.
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August 2023 by sheila ahranjani
I’ve stayed here twice and it’s been awesome. Has every amenity you could want ( coffee, breakfast, free parking, pool / hot tub, basketball court, fridge, stove). Staff is great- super nice and very accommodating; greatly appreciate them! . Things are clean. Quiet and safe area. Highly recommend!
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July 2023 by Andrea G.
My parents used to stay there all the time for more then 2 weeks until last time they had to stay a month. They reserved and paid for the month just to come from Florida to find out that they could only stay for 21 days. If that's the case why are you accepting month reservation on your website. They did not allow the extra few days and the reservation was revised and they lost money and points. Customer service was also not helpful either, they did not contact anyone to help out my parents.
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June 2023 by S. M.
Enjoyed our recent 2 day stay here. Room was nice and clean, entire hotel for that matter, kudos to the cleaning staff. The front desk staff we dealt with were very efficient and friendly, breakfast was decent, though we weren't around for the evening food and drinks which I think is a nice touch. Also liked the quiet area this hotel was located in. We also liked the fact this property doesn't nickel and dime you with a charge for daily car parking nonsense, especially hotels in suburban areas with their own large parking lots(!) that so many hotels are doing these days, especially in CA. We stay away from these properties(IHG, are you listening?). And what's next, shower and toilet daily fee usage? Last but not least, special thank you to Claudia at the front desk. My wife and I had 2 free stay awards and had to book them separately and before we arrived, we called the hotel and Claudia answered and combined the 2 nights together so we could keep the same room/didn't have to check-in-out, made it all easy. Also Claudia gave us the top floor corner room we requested. Great customer service!
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June 2023 by Bob Welch (Mistah Bonzai)
Their prices are competitive, especially when you consider the free meals. The selections rival that of many fast food places. The rooms are quite comfortable and well furnished. They are an excellent choice for those looking for an extended stay. It can easily feel like a home away from home.
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June 2023 by Timothy C.
Francisco Mimi David Super professional, awesome experience overall Great staff the whole crew thankful.Clean safe and great vibe.
