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July 2024 by danielle
the older white guy don’t know his, he’s older kind of chubby and he’s good at his job and very helpful. wish i knew his name uhh hope theres only 1 that fits this description. give him a raise
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June 2024 by Leticia Hernandez
I recommend to the manager that he be aware of his employees because they have dealings with mechanics and they give them receipts with high false prices, there is corruption ? and I was a victim
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June 2024 by Rudy Gengelbach
I go there all the time they have the best prices I've always gone there I have shopped around but they have the best pricing that I have experience
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June 2024 by Joy De Vivre De vive
Customer service is very important!
Hunter is the man!
Thank you for your service.
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May 2024 by Mila Mila
The employee William was so nice! He helped me with all car issues! Recommend this shop!
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March 2024 by Damon Block
Lehel just help me with some complicated automotive parts needs. He was super helpful friendly and professional. I highly recommend this auto parts store out of all of the other local stores here in Orange County. Even Kenya was there and she was helpful too. This place is fantastic, but Lehel really went the extra mile for me today. He deserves a paid vacation or a raise or both. Hopefully O'Reilly is taking care of him as good as he is taking care of his customers.
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March 2024 by Riko Swavy
Thank you customer service for reaching out
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March 2024 by Brett Mastema (Bad Boy Brett)
Usually, I really like OReilys and find their workers to be honest and not simply trying to get someone to buy the highest priced brand. At this location, the worker tried to get me to get the most expensive option, yet clearly didn't know what was so much better with that 90 dollar version and a 55 price. (Which I only found what the lower prices were after i went to another OReileys.) He tried to tell me the part would last me for years, which it sounded like he was just saying what ever to get the highest priced option sold. When I asked about a lower priced brand he skipped past the 55 dollar one and then told me how I really don't want to get the one that was less than 20 bucks.
I don't like needing to have to check prices on everything at each store and prefer to just trust that the cost is going to be relatively the same. I trust that the store workers are going to be honest with me, (even if they have to say, i dont know much about that paticular item and so i cant help you past finding it in our store)
This location at least one person there is comfortable just saying anything to get a sale. (Or hey may do it because he really isn't that smart of a person and is covering by making things up.
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March 2024 by Damon B.
Lehel just spent a bunch of time helping me with the complicated automotive parts situation. He really went the extra mile for me. He was not only helpful but professional easy to communicate with and patient. I can't say enough good things about the service of this guy at this O'Reilly parts today. Kenya was helpful too, but Lehel deserves a paid vacation or a raise or both. Hopefully O'Reilly is taking as good a care of him as he is of his customers. He is the best.
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January 2024 by Kristen J.
Went to O"Reilly's today to ask about new windshield wipers Steven helped me and looked at my current windshield wipers and told me that they didn't need replacing for awhile and suggested I keep them moist from time to time. Excellent Customer service!!! I will definitely be back to O'Reily's when I need an auto part. So Grateful!! Thank you Steven for your kindness and help!!
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November 2023 by Mona Ebrahim
Suuuuper helpful! We just walked up to the register and Dallon assisted us in getting the parts we needed, and professionally and respectfully installed the parking light bulb and the cabin air filter for us! Great service.
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November 2023 by Robin McDougle
Caleb looked up my wipers, got me a reasonable set (since it doesn't rain that often in CA) and put them on for me. I love coming to this location!
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October 2023 by Jose Ruelas
Kenya, thank you for your excellent service and help, we come from Texas, thank you.
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October 2023 by Michael Olivor
Had a great experience getting a new battery. Dallon and Gilberto went above and beyond helping with the install of the new battery as well.
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July 2023 by Derrick Cobb
Good services
