-
March 2023 by Fariba M.
When it comes to the possibility of losing critical data saved on computers or other devices, you need someone who not only has the knowledge and ability to get the job done, but can be trusted with your confidential data. Orange County Computer came through with recovering my data that was saved on a portable drive. I'm talking about files that had resulted from over 6 months of work that could have been lost. Promptness, reliability, reasonable pricing, awesome communication every step of the way, and friendly service are what I experienced with this company. Thank you Alex, Deborah, Nicole, & Maria. Awesome team!
-
January 2023 by Chris K.
The day before our old server would not start up and when we finally got it to start it was giving us the Blue Screen of Death "RECOVERY NEED". We took it to OC Computer Services in Lake Forest, Alex explained that sometimes these things could not be fixed but he would try. Four hours later he called and said it was fixed, and that he had downloaded all the data to a new drive that would work even better than the old one and put in a new power source. The price was cheap.....This is my new go-to for computers. Great Job OC Computers.
-
December 2022 by Ryan M.
Great service. The team kept me updated every step of the way. Will definitely recommend them to friends and family. They restored my sons Dell laptop from a perpetual reset and blue screen of death.
-
December 2022 by Google user
Great customer service! Ask for Alex. He's very helpful providing options to help my business and takes his undivided attention to walk through IT options.
-
May 2022 by Ernie M.
These guys have been my family's choice to diagnose and resolve our various computers issues for years now. I like their new more spacious office over off of Dimension in Lake Forest. I highly recommend their services.
-
April 2022 by Gadier Rodriguez
Great customer service! Ask for Alex. He's very helpful providing options to help my business and takes his undivided attention to walk through IT options.
-
January 2022 by Gina S.
Very disappointed. Not because they could not fix my machine. Its not worth getting into the specifics as the whole experience was just weird. I felt judged for owing a 10 year old mac machine. 3 times actually. No offer of a partial refund apart from feeling judged. Got my Computer fixed and paid $110 Orange County Computer charged me $85.00 just to tell me they would have to send it else where, or I should just get rid of it. You may have a better experience.
-
October 2021 by Junjie Q.
Talked to Alex again after saw his response. Totally understand they are closed on weekend, and that was not an issue while I reviewed. Seems the one who picked up the phone this morning got a misunderstanding on the procedure. It was a great conversation with Alex and got the quick quotation I wanted at the very beginning so I could compare and pick the final one on my screen replacement. I seldom give a bad review. But have to this time. I asked for quote to replace the crack screen of my laptop. They didn't response from Yelp so end up I called them. I briefed them my laptop works good except the screen was crack sine it operate perfectly after I connect it to an outside screen. The only request I wish to get from them is a quick quotation to replace the screen. However, the guy who is on the phone keep saying that I have to pay $85 inspection fee to get the laptop checked before they could give me a quotation......even I told them I don't mind paying the inspection fee if I decide to go with them, but now I want to get a quick quotation on screen replacement if that was the only issue I did need, I also told he I could bring my laptop in or sent him the mode number of my laptop if they need to check the part price. Guess what? He still insists I have to pay $85 before he could give me a quotation...... Well.....I have no idea on their requirement, but how come you need to pay non refundable $85 to get a quick quote on a quick service? At least doesn't seem make any sense to me when customer want a quick quote to compare with other service provider. If I could give 0 star, I will !
-
August 2021 by Sandra C.
I received a very fast response from Mason at OC Computer who pointed me in the right direction to hopefully solve my problem under warranty. Many businesses would have just accepted the repair and let me pay in ignorance of the warranty coverage. Kudos for knowledge, honesty, and an excellent consultant who made speaking with him a pleasure.
-
June 2021 by Linda S.
I have been a client of this company for a long time. Their cloud service is outstanding and I felt my company's data was firmly secured. Now I'm retired and when there is a computer issue, I would not go anywhere else. Alex, the owner, and his amazing staff are professional, friendly, go a step beyond, to ensure the customer is satisfied. I would give special kudos to those I have worked with personally: Alex, Matt, Maria and Mason.
-
February 2021 by Jason K.
This is for their business services. We have been with OC computer for over a year and have their full cloud services. In all of my years I have never had such peace of mind regarding our data. Previous to signing up with them we had server issues and external breaches. Let my experience help you... You DO NOT ever want to go through something like that and it can happen to anyone. The team over at OC Computer is super responsive, the go through a great deal trouble shooting any issues you have, communicative, and extremely knowledgeable in their field. They have gone above and beyond what we signed up for and even helped us out with internet issues when our provider was unresponsive.I would highly recommend them for your business needs!!
-
May 2020 by Hamilton C.
It's been a very productive & good experience with Orange County Computer, I will certainly use their service again!
-
May 2019 by Maurice N.
Finding a local computer establishment that knows what they are doing can be a difficult task. We were having serious issues with our Windows boxes... above and beyond what we were able to diagnose and repair. Alex and his team were much more experienced than the Geek Squad or any other local consultants we could find. And their professionalism was most appreciated. Once we got our systems back up and running, we asked them about cloud hosting and management. They offer a broad set of services and we are happily exploring those options now. Thanks Alex and team for getting us back up and running!
-
April 2019 by Stacy W.
These guys are AWESOME! My computer screen "died" on my "all in one" desktop computer and there was no way for me to retrieve any of my documents photos. A friend recommended Orange County Computer, Inc. in Lake Forest, so I called them. They were very helpful and told me they could transfer everything on my hard drive to my new lap top computer. I dropped off my old computer and my new one, and they did the transfer for me. It was super convenient and only $85. These guys are great and I highly recommend them to everyone! Thanks!!!
