“Today was exceptionally good, I had decided to look at new mattress, I got on line and came across Mattress Firm, checked different brands and styles they had lots to choose from, located store in Lake Forest. The sales staff Christal was very informative, patient, helpful, knowledgeable, super professional that I purchased a new Sterns & Foster on the spot thanks to the great help from a great support staff! No pressure!”
“My sales person, Denise Richard’s, was fabulous. She was informative, patient, and not pushy. There was no car sales man approach with her. She answered all my questions and more and then allowed me space to make me decision. I would definitely go to her again.”
10AM - 8PM
26281 Avery Pkwy Suite B, Mission Viejo“I had an amazing experience with Tom at Tempur-Pedic! He took the time to understand my specific sleep needs and recommended the perfect pillow. His knowledge about the different products, especially the TEMPUR-Breeze ProHi pillow, was impressive. I was looking for something that would provide both support and cooling, and thanks to Tom’s expert advice, I’m now getting the best sleep I’ve had in years. His friendly and patient approach made the whole process so easy. Highly recommend working with him if you're looking for personalized and thoughtful help!”
“Jaqueline was so kind! Answered all our questions honestly and used her personal experience. Didn’t try and upsell us like crazy and gave us all the right information we needed to make a good decision. A mattress is expensive of course but she made the process smooth, thanks for your help!”
10AM - 6PM
24002 Via Fabricante #100, Mission Viejo“Josh was absolutely amazing. He described every bed to me, the different materials, how they should feel, and what he suggests based on my issues. I am the princess and the pea but he had an answer for everything. I came to the store 4 different times for hours each time and every time he was so patient and made sure I tried as many beds as many times as I needed in order to find what's comfortable. He also reassured me that if after a year if I have any issues they will work with us to provide the comfort we need. Such a great company. I can't wait to receive my bed!”
“Mou helped us with great customer service. I found the mattress I had bought a bit soft he had it made firmer, then worked with me for a topper and even came to the house three times to make sure that we were satisfied. We have not experienced this kind of customer service before. Five starts is too little for him any company who has a sales representative like Mou is extremely lucky.”
“Trish at Woodbridge Interiors has been great. Very helpful and knowledgeable. Friendly and professional. The delivery team were prompt, experienced and friendly. I appreciate they took the lead on noting two small spots that need attention.”
“Leonora is an amazing and honest saleswoman! She worked with our budget and would not let us walk out the door until my partner and I were completely satisfied with what we were getting.”
“They helped me get a really great Mattress. The person who helped me was named Thomas, and he gave me a great deal and was very friendly and helpful. I would highly recommend going to this store to buy your next mattress.”
“If you're looking for modern furniture without the big price tags, this is the place. The showroom was quite large and had a good variety. We were able to purchase dining room chairs, accent chairs, motorized couch, and a few planters. The sale was very generous. As for quality, so far it's been a few months and we're pretty happy. I only took a star off because the furniture is low, comparable to ikea and because often the delivery is delayed due to low inventory. But that just means they are popular.”
10AM - 7PM
8603 Irvine Center Dr, Irvine“I live on the other side of USA in Atlanta, Georgia . In working with Carlos and Valerie on an order to get shipped to me , they both provided a level of service excellence to be highly commended. I ordered on a Monday and received my items on Thursday. Naturepedic makes phenomenal items ! I will order again in near future .”
“Have had a Casper mattress for a while, so when it was time for a new mattress, Casper was out first choice. Bruce was very helpful in the whole process and made it very easy to decide on which mattress fit our needs.”
“Howard appliances is a great place to purchase your next appliance. The most I liked was my experience going through the purchase process. I got a good deal from the sales person named Nid and she was of tremendous help during this process. She even texted me at times on my delivery schedules and helping solve some of the technical issues with my appliances. She arranged for installers to come in a bit early to ensure my cabinet cutouts are sufficient to accommodate the new set of appliances that she offered me to choose (From cafe to JenAir). She did an amazing job in getting my appliances installed in time. If you go there, ask for Nid and she will help you out!”
10AM - 7PM
23451 Avenida De La Carlota, Laguna Hills“Cliff gave us a great tour and helped us pick a great hybrid bed. We took our time, got educated on the options and felt no pressure to decide. But we really liked the ortho hybrid medium and got it. Thanks for the help Cliff!”
“Had a great experience getting our mattress from OrthoMattress. First looked at Bloomingdales and Macys where there wasn’t any sales person there to help us. So we decided to come here and picked out our mattress in a matter of 15-20 minutes. Sales manager was very knowledgeable and helpful but most importantly not salesy or pushy. kindly answered all of our questions, got the mattress delivered by two very nice guys a few days later. They called us and texted the morning of with a reminder and were at our house exactly on time. Such an easy seamless experience. Oh and the mattress we got is amazing and have been sleeping like a baby!”
11:30AM - 5:30PM
712 El Camino Real, Tustin“We have purchased furniture from this store twice. All their furniture is made in the USA so you do not need to worry about quality. Our most recent visit was a couple weeks prior to our moving date. Marlene allowed us to make a small deposit to reserve a dresser and two nightstands that we intended on purchasing but were not yet able to make a final decision on. We stopped by a week later to make the full payment. Their prices are more than fair, especially for the quality of product. Overall, Marlene provided excellent customer service and was very hospitable.”
8AM - 5PM
20 Goodyear, Irvine“This is a life changing product!Last Winter I was looking for a bed warmer that is non-electric because my body would get so tired from getting up every morning from electric bed warmers. after some research, I ended up getting this product and I can't say enough good things about this product! not only you can dual control temperatures I don't feel exhausted in the morning anymore. The quality of sleep is so much better now. Plus, it's so slim unlike the other bed warmers in the market. I'm thinking about buying another one for my mom. Totally worth it!”
“David at the Lake Forest drive location was awesome. Very knowledgeable and attentive. Willing to work with my wife and I within our budget and got us an amazing deal on a new mattress. Definitely go see David at OC mattress.”
9AM - 5PM
23552 Commerce Center Dr L, Laguna Hills“We bought our Murphy bed years ago! Still looks great and functions very well. We are replacing our floors and the contractor could not stop talking about our Murphy bed. He thought it was just an office. When we showed him everything stays on the desk as is when going to bed, he was amazed. We told him where to go!”
10AM - 7PM
8650 Research Dr, Irvine“Fernando has been exceptionally helpful! He helped us find the perfect desk and bookshelf. He arranged quick shipping and followed through on the entire process. Thanks Fernando!”
“The service is excellent! I didn't even have to go down to the showroom! Jessy took care of everything over the phone for me and we ended up picking out the very best mattress I think I've ever slept on or owned! And with the sale I got delivery free, a bunkie board free and a free mattress protector! And the delivery guys helped me move my old mattress! Such a great deal! Thank you Jessy!”
“Dawn Cantu is the best! I took a friend to buy a refrigerator and ended up buying a cutting board for myself. I have already bought of my appliances from Dawn, so I have to take my friends to have the Dawn experience ! She goes out of her way to make sure you are happy with your purchase and it gets installed in a timely manner!”
11AM - 6PM
28031 Greenfield Dr Suite A, Laguna Niguel“I was going on a trip and decided to stop in to Relax the Back in my neighborhood to make my car seat more comfortable for the drive. Donna helped me pick out the perfect fitting seat to put in my car. It was so fun to work with her and it turned out to save me! My drive ended up being 12hrs because an accident on the 15 fwy which closed it down. I could not get out of my car for 10 hours!!!!
This support seat in my car saved me. I had good posture and was comfortable! I did not lose it at all. Truly remarkable. Thank you Donna for your help and getting me set with such a valuable car seat. Really amazing experience! Many Thanks!
Marek and Valentine”
“Lila, at the Mission Viejo Store, greeted us warmly and then got right to work gathering our sleep habits. Then she allowed us to try, not all the beds on display, but five of them. Within the hour, we had made our selection in a more informed way, thanks to Lila’s eagerness to answer questions from her informed perspective.We chose the: Split E King I10 Smart Bed.”
“I recently had the pleasure of visiting the Sleep Number store at the Irvine Spectrum, and I can't say enough good things about my experience. From the moment I walked in, Reed and Romy provided exceptional customer service that truly stood out.
Friendly and Educated Assistance: Reed and Romy were incredibly knowledgeable and answered all my questions with a friendly smile. They felt more like educated friends rather than pushy salespeople.
Comfortable Environment: At no point did I feel pressured or rushed. They created a comfortable and welcoming environment where I could take my time to make the best decision.
Informed Decision: Their thorough explanations and genuine interactions were pivotal in my decision to purchase a bed. Their expertise and customer-centric approach made the entire process seamless and enjoyable.
Reed and Romy are a big reason why I now have a fantastic Sleep Number bed. If you're looking for the best customer service, visit the Sleep Number store at Irvine Spectrum. You won't be disappointed!”
“Love this place! Irvine location is huge! Our favorite over Jerome’s and especially Ashley.
They are helpful and kind and it was a good experience all
Around .which delivery of 2 days if in stock with competitive prices :)”
“Eugenia is wonderful. She helped us get furniture for our guestroom and also for our outdoor area, and there was no pressure to buy whatsoever. She didn’t try to oversell us anything. She explained all the details of the items we were interested in. She was very patient after we needed multiple trips to the store to in order to decide. We are glad to have met her.”
“What sets this shop apart beyond its excellent inventory is its owner. Suzanne is a compassionate, warm person who stands behind her products and goes the extra mile (in our case several times) to ensure satisfaction.
I could not recommend highly enough!”