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November 2024 by Forest Badeaux
Today was exceptionally good, I had decided to look at new mattress, I got on line and came across Mattress Firm, checked different brands and styles they had lots to choose from, located store in Lake Forest. The sales staff Christal was very informative, patient, helpful, knowledgeable, super professional that I purchased a new Sterns & Foster on the spot thanks to the great help from a great support staff! No pressure!
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November 2024 by Donna Davis
Great help deciding from Diane
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November 2024 by Michael Hickman
Diane was amazing. Professional, knowledgeable and so on it. Thank you Diane for being there, solving the issues I presented so quickly and efficiently
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October 2024 by Robby Fontana
Roger was AMAZING!! So great! The entire experience was above and beyond from the moment I walked to when the mattress was delivered the very next morning. I am beyond happy! I highly recommend….
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September 2024 by Ricky Hernandez
Diane went above and beyond to get me an amazing mattress that was within my budget. She even took the time to call their warehouse to ensure it can be delivered to me. Best experience!!
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September 2024 by Angela Estrada
I came into mattress firm, looking for a new king size mattress, and adjustable base. Roger was extremely helpful and polite. He made everything very easy to understand and answered all of my questions. He was very personable and did not make me feel pressured. I always appreciate, working with someone like that. Thanks again, Roger!
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September 2024 by Willy Tilburgs
8/26/2024
Mattress Firms manager was very friendly, helpful, explained everything and answered all my questions also gave me a good deal.
The delivery was good and I am happy with my purchase.
Thank you,
Willy Tilburgs
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September 2024 by Amanda Allen
We knew what we needed and the associate was helpful and gave us a few different options. We found exactly what we needed and were able to take home that day.
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September 2024 by chuck woolard
Final result was great. Transaction process was too long. Advertising should be much clearer on what is included and what is not so as not to surprise customers at end of process.
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September 2024 by Lisa Tomlinson
Received excellent customer service. Crystal was very professional, informative and efficient. Excellent customer service thank you.
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September 2024 by Clifford Creech
Great experience. Christal was so helpful!!!
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September 2024 by nancy kenworthy
Outstanding.Christal was extremely knowledgeable and pleasant. An all around great shopping experience. Plus I got 15% off!
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August 2024 by Rob Lee
excellent knowledge and really listened to our needs. Diane was a superstar in getting my wife and I on the same paige and into a great mattress and accessories that works for both of us. Great experience all around!
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August 2024 by Martin Caudillo
Was helped quickly and Diane helped us to find the best mattress for our needs and got us a great deal on our new mattress. The delivery process went smoothly. Overall extremely happy
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August 2024 by Omar Espinosa
We have been coming to the Discount Mattress Lady for years and every time we have come we are greeted with a smile and get the best prices. They are so nice and will not oversell you! We love them.
