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September 2023 by Guadalupe S.
Francisco and his team are always very helpful and honest with the car repairs, I get my car service on a timely manner at a reasonable price, been going there for couple of years and now recommending my friends as well!!
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December 2021 by Lacey G.
I will say the mechanic who mostly worked on my car was awesome, however the owner was not pleasant to work with, ZERO BEDSIDE MANNER or customer service friendly. Originally, owner, Steve Costes, told me it would take an hour to an hour and a half and cost $105 plus parts, $27. I timed how long my car was in the air and my car took an hour and 20 minutes at the most, yet I was charged for 2 hours equalling $210 in labor plus parts. All I was in there to do was to take two stripped Lugnuts off of my wheel so I could remove the tire to do my own brakes. When it was taking a little longer to put the tire back on the car I simply asked the friendly mechanic what the problem was since I could see them working their butts off to fix whatever the problem was but there was zero communication so I was curious to know what was going on with my car. Steve, the owner overheard what he thought sounded like complaining apparently and told me to wait outside if I was asking what the hold up was...(tone & words I never said). Luckily, they were able to accommodate me that day and I am now in a car that is safe again so I didn't question the $240 payment, too excited to get out of there. Now, that I don't feel threatened I was able to look at the invoice and realize I was overcharged. Thus the rude customer service, lack of communication, quick to misconstrue my words he incorrectly overheard from the next room oand over paying regardless of work completed is the reason for my 2 star review.
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April 2021 by Daniel Willard
Ken is a fine mechanic and a fair business man when it comes to pricing. I would never hesitate to to take my cars to him. Even though I didn't ask he checked everything and showed his honesty by telling me everything is okay. No upsell stuff but good honesty. Thanks Ken your the best!!
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September 2020 by Marie K.
Just got an oil change and rear brakes. They are so efficient and helpful. I had an appointment so didn't have to wait. The price was good. Steve is awesome. All around A+
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July 2020 by Linda S.
I have been coming here for the last 10 years and it's the best service I've ever experienced. They are always so honest and FAST! Recommend this place 100%!
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June 2020 by Garrett P.
Great price. Did what they needed to do and nothing more. Steve was friendly and informative. Will be coming back in the future for car repairs.
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June 2020 by Linda B.
I moved to LA for a couple years and still drove all the way to Lake Forest Auto Repair to have Steve handle my auto repair needs. He is honest, forthright, kind, and he has a customer for life. I recommend him to everyone that asks who to take their car to. He just made my old 2006 Scion Xb run like new and purr like a kitten. He actually calls customers to make sure the job was to their satisfaction. He calls back ASAP when you're waiting for an estimate. He's even dropped me at work when I had no ride - because he's decent and helpful. I've been coming here for years and I will be in mourning if he ever retires.
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May 2020 by Samuel K.
If you want your car in good hands and to have piece of mind that everything is going to be taken care of then go see Steve. He did much needed maintenance on my Toyota 4Runner and I will definitely be going back to see him when it's time again. Thank you Steve !!!
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May 2020 by Michelle H
I am a first responder and Steve the owner came to the Home Depot parking lot where I was stranded. He first found the battery I needed, picked it, came to me, and replaced it!!! He charged me a reasonable price. He is a salt of the earth great stand up guy. He was my hero today. I would recommend him with the highest honors!!!
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January 2020 by Shenna L.
I just left this place. I drove from San Diego and my car starting overheating. I called so many auto shops in the area and couldn't get anyone to help me. I called Lake Forest Auto and got helped by Steve. He told me to stop by and he would take a look at my car. I went and he helped me right away checked a few things, added some thing/oil/water to my engine, I don't know s*** about cars obviously, and advised me to see a mechanic as soon as I get back home. He assured me that my car would get me home after he did what he did. He spent about 30 mins and said I didn't have to pay him anything. My car was able to get me home without the radiator light coming back on. I know without his help I wouldn't have been able to get home at all. Steve was kind,caring and honest. Thank you so much for your help and care. You made my day a lot better.
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April 2019 by Rich B.
I stumbled on Steve's shop around 13 years ago as I had a intermittent issue with my last car, a Toyota Camry. I got tired of paying for new parts to be installed and the problem was not resolved. So, I gave Lake Forest Auto Repair a try and have gone there ever since. What I have found are mechanics that install quality replacement parts and troubleshoot problems quickly. They are honest, fair priced and very good at what they do. I highly recommend Lake Forest Auto Repair.
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March 2019 by Kimberly B.
Best auto mechanic around. Seriously. Honest, fair priced and actually cares about you and your car. He is an expert on Toyota's and Lexus but will work on other cars as well. I could make this review more loquacious, but nope. I just wanted to get to the point. Bring your car here and it's in good hands.
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December 2018 by Mam 4rner
Brought my truck in , it over heated next to this shop so it was convenient to bring there. Turns out my ac belt snapped and needed a new one.. we agree to replace the belt when I went to pick it back up .. he decided to replace all 3 belts, and even help me out by ordering some extra stuff I didn’t ask for and then charging me for them.. then I get home and do a walk around of my truck and there’s a little dent in the tailgate.. then to top it all off, a couple weeks go by and I notice for some reason he replaced my coolant and changed the color of it... I’ve always ran green anti freeze and now I’m running red apparently, not happy will obviously never return
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November 2018 by McKenzie T.
Steve was AMAZING! Extremely helpful and took great care of what my car needed. He even went out of his way to educate me on what he was doing step by step & made sure I clearly understood what was going on in detail. He was also very honest with what needed fixing which is very much appreciated considering , that can be hard to come across now a days and may I just mention the entertainment I received while I had my service was super cool. Thanks so much Steve you're the best....Personality + Hospitality = STEVE
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November 2018 by Maria Kilby
My family have been going to LF Auto for 25+ years. Just love them, Steve, Len, Chuck, they are fantastic mechanics. They fix our cars for a fair price and are very honest. Always a great experience! A+
