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May 2024 by Tom L
It's a fairly new construction and oddly enough, the real estate is shared with it's brother chain, Hampton Inn. The property is vast, Hampton on the left, Homewood on the right. They use the same lobby. Arrival was frustrating because I had completed the check in process online and selected my room but was told room was not ready at 2:20 pm. It's a big hotel so the walk from elevator to rooms seems like it takes 10 min. Breakfast was ok; thankfully we get our own dinning area and don't have to endure that dreaded Hampton Horror buffet. Rooms and furnishings are fine but the dishes and utensils were not ready and still in the dishwasher when I arrived. Walls and floors could use more soundproofing; I could hear all the talking and running from the people upstairs. Room service is once every 2 or 3 days.
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May 2024 by Shani Moslehi
We had to spend a night in the area and the hotel was in a convenient location. We checked in late at night and checked out early morning. The room was spacious and very clean. We really didn’t experience anything else to rate.
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May 2024 by Sue Delapena
We stayed here because convenience near our son. It wasNearby activities: It is near many restaurants.
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May 2024 by Keith Larsen
Plywood Suites is more like it. Don't let the slick modern look and cleanliness fool you. This place is shoddily constructed. Good luck sleeping here. Every sound not only permeates your room, but feels amplified by this echo chamber of a hotel. I've barely slept all week as people slam doors, cabinets and whatever else. Too bad too, because as I mentioned, the rooms are clean and the hotel is cosmetically very nice. I gave it a second chance after a similar experience here years ago. I can't wait to get out of here and will not be coming back. You'll find a much quieter and more peaceful experience about 500 yards away in the Hilton Garden Inn Irvine Spectrum.
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May 2024 by Sharman Haynes
Rooms are up to date, clean and very comfortable.
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April 2024 by Kent
I stayed here for a week while visiting family. The location is great if you want to have easy access to freeways. The cleaning room service was good but it was on and off as far as good one time and bad the next. The buffet was the same, good one day and so-so the next Also, the cleaning in the fitness room was good one day and bad the next. One day I was set to have a full room cleaning. Nothing was done except changing the sheets. There should be better continuity. The daily parking is $15/day extra which I wasn’t aware of. Most Hilton properties I’ve stayed at don’t charge extra for handicapped parking. Overall I would recommend this hotel.
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March 2024 by Islandgyrl S
It completely surprised us. We came as five families. 3 of us our rooms were not ready as promised but that's ok we hung out in our relatives rooms. Completely furnished kitchens and toiletries that upscale. Very surprised.
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March 2024 by Suanne
Thank you! Love staying here!Our experience is so positive:The room is very clean, very quiet even though next to the fwy(convenient location), parking ,and services.Tina, one of the front staff is absolutely amazing!She made us feel like home and made our trip wonderfully. Plus, the best coffee!! We’d definitely come back to stay here again! Highly recommend!Safety: Very safe location in/out include parking
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March 2024 by Str_Param
Upon checking in, no one was at the front desk for about 10 minutes before the manager noticed us and came to help. The queen bed in our room is uncomfortable, the food at the breakfast wasn’t very good. Additionally, my GF nicked her toe in the shower and the room did not have a first aid kit, nor did the front desk have any bandages or first aid supplies. I’m disappointed and will be seeking lodging elsewhere next time.
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March 2024 by Ji Yeon Kim
Noteworthy details: 정말 끔찍한 서비스 호텔 관계자들의 전문성이나 처리 능력은 힐튼의 명성답지 않은 불쾌한 직원들 서비스와 관리자였어요. 아시안을 무시하는듯한 그들의 행위는 최악의 서비스에 호텔이였습니다.별 하나를 주는것 조차도 아깝습니다.이 호텔에서 숙박을 하느니 싸구려 호스텔을 이용하는 편이 더 친절한 서비스를 받을수 있다는 생각이 드네요. 이 호텔을 이용하려면 불친절한 직원 응대를 감당해야 할것입니다.너무도 불쾌한 서비스였어요.?????
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November 2023 by Christopher Ramirez
It’s in a great location near some restaurants. Down the street is an Albertson’s to get some groceries because this room comes with a kitchen and a full size fridge and freezer. The room was clean and had fresh towels and sheets. Service was great too but my only complaint is the free breakfast had a small selection of hot foods. Other than that it was perfect.Food & drinks: They have a bar inside the hotel and the drinks were very good and the service was great.
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November 2023 by Claudia Merino
Obviously I don't expect 5 star service from the Homewood suites so it falls within expectations. My complaint is that it's soo noisy. I had a hard time sleeping and staying asleep. I could hear the elevator going up and down and I was all the way down the hallway. Steps from floors above. People moving. The bed sheets would make me feel cold and sweating. Weird. Someone's underwear was in the middle of the hallway. I was only there for 1 night.
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November 2023 by Salt TV
This hotel gave me the worst experience. A man swam in the pool, which is a public facility, wearing only his underwear. It was unpleasant to watch and there was a little friction with my friend, but the hotel manager called the police for us and kicked us out. I knew it was unfair because I don't speak English very well and they treated me as if I was a criminal. I had to leave the hotel with three cops and a criminal.It was really embarrassing to swim in my underwear in public, but the manager blamed it on our fault instead of giving us any guidance or mediation, and I even thought it was racism.It was a terrible experience and I was kicked out without getting my money back.It was like they treated us like criminals.
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October 2023 by Ghazi Farwana
Clean, decent spacious room. Customer service can improve.Rooms: Clean
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October 2023 by Enrique Ramirez
The hotel is nice, better than what there is in the area, it is Petfriendly although it has a disadvantage, that when they are not aware of the animals they go out into the hallway and scare those who are in the hallway. The room is nice - Refrigedaror, electric grill (small kitchen), small sofa, small desk, bed with TV and full bathroom. The cleaning service noticed that they were alternating days (one yes and the next no). One day a week I had some girls singing at the bar, it was something good and different to distract you. As for the internet service, it was bad. I was in room 201 and the only thing that connected was the cell phone and the laptop on the desk, near the door, and it kept disconnecting. you had to be on the lookout to reconnect it. Corridor distances very long.
