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September 2024 by RqDq
John is a wonderful mechanic in Austin. It's an amazing manager.
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May 2024 by Gary E
I've been coming here on and off for years. Lately service has been slow. Majorly understaffed (or no staffed) and makes me think twice about bringing my cars if it's gonna take weeks for a repair. Hope it gets better.
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May 2024 by Austin Asher
I have been going to John and his team for years, highly recommend Grand Automotive. Experts in all fields of repair, excellent work always and fantastic prices. Thank you John and team.
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February 2024 by Diane Ferre'
Grand Automotive is the best auto service Ive ever had. John provides consistent , Honest, warm, customer service & auto repairs. I trust him completely & highly recommend his business for future auto needs. ?
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February 2024 by Patrick Cooper
The gentlemen John was friendly, and very knowledgeable. I was told by another shop that I had to go to the dealer. Reasonably priced and honest service. I would definitely recommend him.
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January 2024 by Tullamore Consulting Group
I have been using Grand Automotive for all of my vehicles for many years. John does excellent work for very reasonable prices. But more importantly he is extremely honest and does not try to up sale you or try to get you to buy something more than what you need. If you’re tired of being taken advantage of by unscrupulous automobile, repair, garages than Grand Automotive is where you should be taking your car.
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November 2023 by Erik Bright
This guy ripped me off super badly... its not right what he is doing to people.
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November 2023 by Robert Apfelzweig
I purchased a full synthetic oil change with new filter for this business through Groupon. I telephoned them and made a reservation for the following afternoon, then arrived at precisely the right time the next day. The mechanic on duty promptly paused his work on another vehicle and attended to my oil change, finishing in less than 30 min. He providing me with a printed out document for the work he had done. The entire procedure was polite and efficient.Service: Oil change
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October 2023 by Tony N
Great job.
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September 2023 by Mohamed Mandeel
Date of service (11-28-2022). Owner George is extremely misleading and untrustworthy when it came to diagnosing my car. George claimed the diagnostics will be completely “free” of charge prior to diagnosing the car. George gave completely false and repairs that were not needed at all. He claimed my heater hoses needed to get replaced because there was a “leak” after i told him the coolant was running out quick. He also told me i needed my shift solenoid to get replaced. Repairs quote came out to be about $1500 but I declined and that clearly made him upset. That’s when he charged me $135 for “labor” charges and for working on the car for the “whole day”. Mind you, he never repaired anything in the car because i declined all the repairs. Even thought he’s a “mechanic” and claims to work on the car the whole day, he could not figure out the real issue i had with my car. Upon further verification with another mechanic, there were no heater hose leaks neither a shift solenoid problem. The transmission has some leaks and was low on fluid which caused the transmission to have issues, but that’s something he could not figure out himself and instead gave me completely false diagnostics. Upon picking up the car from his shop, he held the $135 against me and told me to leave either my wallet or my phone as a liability to me leaving the shop and coming back with the cash. I wouldn’t trust this guy with any repairs and not even an oil change. He tried taking advantage of me since i am a younger individual. Proof of receipt has been attached to proof that he did charge me a $135. Best of luck to everyone who wants to get their car repaired with this untrustworthy mechanic.
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September 2023 by Sandy Mendiola
Great customer service:) they did and amazing job very honest and humble
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September 2023 by Bardia Pourfallah
Good honest folks
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August 2023 by The lucky Looser
If you ever have Doubts on any automotive business, no doubt they are the best in what they do and I have never had an experience as the one I had with them!!!!!
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August 2023 by Tony T
Owner unfortunately has staffed this location with a known gang member who is selling fentanyl out of the garage. Bryan
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July 2023 by Jose S.
I was referred to Grand Automotive by a coworker as I was having some issues with my Lexus LS450. I initially talked to George over the phone who took the time to discuss with me the particular issues I had called in for. So I made an appointment and went into Grand automotive to drop off my Lexus. There I had the opportunity to meet John and George in person. They both welcome me and kept me informed of the progress on the needed repairs for my car. I am impressed with George and John's knowledge and expertise in the car repair business.
