“Today was exceptionally good, I had decided to look at new mattress, I got on line and came across Mattress Firm, checked different brands and styles they had lots to choose from, located store in Lake Forest. The sales staff Christal was very informative, patient, helpful, knowledgeable, super professional that I purchased a new Sterns & Foster on the spot thanks to the great help from a great support staff! No pressure!”
“I have severe OCD so I get triggered by crumbs or loose pieces of paper and it causes big problems for me when I have to go to an environment I can't control such as the service desk area because there is a back counter area.
Because of this I was very nervous to approach that area and do my simple exchange just because a lot of times people don't understand I have OCD and I might ask for a crumb or loose trash on the floor to be picked up and given to me so I can dispose of properly because of my disease.
The young man working the counter was excellent I did ask him to pick up three little loose pieces of trash and give them to me so I could dispose of them properly the way I feel comfortable.
He acted like it was no big deal in all and I am truly grateful for that because sometimes people in other stores can be very nasty when you ask them to do something because they don't understand the disease.
I just briefly mentioned to him that I have severe OCD and he didn't question me or argue with me like many people have it other stores he just to accommodated me and I was in and out in less than 2 minutes.
Thank you so much I didn't catch his name who helped me but I appreciate your kindness and my exchange was painless efficient!”
“We went to Green Thump Nursery on Sunday afternoon to buy a couple of herbs, bedding flowers, and Arabian jasmine plant along with other essential items. It's a really beautiful nursery with a vast variety selection depending on your needs. My daughter really loved it walking and couldn't
Thank me and my wife enough for bringing her there. The staff at green thump nursery are an amazing bunch of people. Every single person we interacted with was very helpful. They went above and beyond with their service and kindness.
Once again, thank you all for your kindness and the amazing service ❤️ ?”