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“Quick service & very trustworthy! They are very knowledgeable about potential issues before getting into it & were able to identify what the customers really need. I would definitely order again and would recommend them to my friends!”
“I have severe OCD so I get triggered by crumbs or loose pieces of paper and it causes big problems for me when I have to go to an environment I can't control such as the service desk area because there is a back counter area.
Because of this I was very nervous to approach that area and do my simple exchange just because a lot of times people don't understand I have OCD and I might ask for a crumb or loose trash on the floor to be picked up and given to me so I can dispose of properly because of my disease.
The young man working the counter was excellent I did ask him to pick up three little loose pieces of trash and give them to me so I could dispose of them properly the way I feel comfortable.
He acted like it was no big deal in all and I am truly grateful for that because sometimes people in other stores can be very nasty when you ask them to do something because they don't understand the disease.
I just briefly mentioned to him that I have severe OCD and he didn't question me or argue with me like many people have it other stores he just to accommodated me and I was in and out in less than 2 minutes.
Thank you so much I didn't catch his name who helped me but I appreciate your kindness and my exchange was painless efficient!”
“Very nice support, they dealt with an unfortunate issue with the supplier. They have a dedicated support team which made it much easier as most 3D printing shops do not.”
“Huge fan. Love the location and the prices aren’t gouged like other locations. But I wish they had more product variety and more specifically the hard tea flavor of beatbox beverages.”
“We went in for a billing discrepancy on our bill that appeared after we returned from our cruise. We knew that calling customer service they would give us the run around and try to day it was our fault. But upon meeting Felipe at the store he informed us that after looking at the bill he can clearly see it was not. So after being on the phone with customer service for over 30 min Felipe took over and made them realize that the right thing to do would be to pay the charges which were their mistake. Kudos to Felipe for his efforts and store manager Eric for wanting help. Regardless Eric said he would take care of it no matter what they say. Thank You Felipe and Eric. That’s customer service????”
“Your employee May at the lake forest store has been so helpful every time I've been in she is courteous and helpful and smiles a lot that's a couple employee I wish I had”
“Josh, the manager at this store, basically saved the day when my mom's phone was hacked. Long story short, the online Verizon rep, knowing she had been hacked, unenrolled her from their services, making her phone unusable! We were on my phone for hours, redirected, sent to the Fraud dept., sent back to Customer Support, then directed to the local store, who in turn directed us to the corporate store. This took almost ALL DAY! AT the corporate store, Josh cleaned her phone, took care of the details, explained the pertinent to us, and reactivated her phone. After spending hours being rerouted and completely frustrated, this was really awesome. The staff was nice and thorough as well. Thanks, Josh!”
Open 24 hours
26731 Portola Pkwy, Lake Forest
Electronics
Open 24 hours
24386 Muirlands Blvd, Lake Forest
Electronics
“Omg I went into this 711 and Tiffany helped me when I say I will be going back that is an under statement she was so nice and helpful I even tried to give her a tip. I bought more products that was on sale because of her customer service next time your in lake forest please stop in and say hi to Tiffany for me. Thanks”
Open 24 hours
20562 Regency Ln, Lake Forest
Electronics
“This location is fine and generally has all items in stock however there is a middle aged Indian woman who is always working the register and she is TERRIBLE at her job. She has a bad attitude, is uneducated on her position, and consistently manages to piss someone off almost every time I'm in here. She never offers a bag, doesn't know the deals on the items and specials in the store so she messes up simple transactions, has a rude attitude, and always has a glare on her face. She either needs more training or needs to be moved to back stock where she isn't in contact with the public; every time I leave and she rings me up I'm in a worse mood then I was when entering. UPDATE: looks like someone took the time to train and help her because I just visited and she was so much nicer and knowledgable so I'm now much keener to visit! She's doing well and this location had what me and my friends were looking for. Very clean inside as well.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Myle Kim,
Superb at her job! Friendly knowledgeable, VERY patient (had added process of credit unfreeze, which I did not realize would be an issue ?). Offered me water and reassured me, so I wouldn’t feel rushed. Bought cell service, home internet service and cell phone face protective cover. Her manager, Gabriel, also helped with quirk in the process that was not Myle’s fault. He too, did everything with courtesy to both of us. Good team work is a pleasure to see! Most grateful! SJM”