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February 2024 by Emma Fran Sturms
We were recommended to El Toro RV by a friend, and we have not been disappointed. The El Toro team worked on our C Class, and most recently, our new Class A. Our Class A hit a rock on our first campout and it shot right through the slot in the fiberglass front cap, damaging the transmission cooler. Then, when the tow truck dropped off the RV to El Toro the tow truck company damaged the fiberglass front bumper! The entire staff of ETRV was so supportive and handled our insurance claim and repairs and worked with us to design a custom front grill guard that turned out amazing! We trust the staff so much, and their work has consistently exceeded our expectations.
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February 2024 by Keri Priolo
The staff at El Toro RV are very knowledgeable and trustworthy. I have taken my Motorhome there for many years . They provide great service!
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February 2024 by Wayne Culp
We have gone to El Toro twice. The first experience was so great that when we had another need, we called them first. The second experience was as fantastic as the first. They are far, efficient, and do quality work at a reasonable price. Highly recommended!
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January 2024 by Andre Torng
I used to work with his El Toro RV, but since he moved out of Spectrum to Orange, I lost track of him. Recently I found him again, and he is still as helpful as used to be. Tony answers all my questions, gave me good advices, and take care of my RV whenever I need his help.
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January 2024 by Susan Leverton
They did exactly what they promised to do and the results are excellentGood customer service and follow throughTony’s fiberglass work is impeccable
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December 2023 by Ang Culp
Thanks to Emily for squeezing us in, and thanks to Mike for fixing an electrical issue on a 2008 Roadtrek. This was resolved in 2 hours! I've had more than my fair share of shop time around the country, and they would be my first stop anytime I'm in the southwest area. They are worth the extra milage.
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November 2023 by David Edoff
My wife and wanted to share our experiences we have had with El Toro RV. Our 2015 Forrest River Georgetown XL 377 has been sitting parked since covid. We have gone on short three day trips to San Diego county parks. We needed to have the normal yearly maintenance to the RV done and DID NOT WANT TO TAKE IT BACK TO OUR DEALERSHIP WE BOUGHT IT FROM.I have researched RV repair locations that would do what we wanted.After the search and reading several reviews on YELP and other sites, We went to El Toro RV. Our RV was in need for maintenance of the exterior, interior and the motor and chassis. Plus we had a long list of items that needed special attention.We had a storage bay where the sub floor above in the pass-through had raddled loose and that was only held up with a lot of staples. Our bays are totally enclosed so this was a opening for animal intrusion. and we had several other issues with different RV features on our coach. Cameras not working with the turn signals. The biggest issue was that we needed to have our two captain chairs and the complete dinette reupholstered. We had like many other RV owners the material that the original units were done in had cracked and pealed so bad. (This was not covered by warranty). To be sure we had some concern.We met with Rocko our service rep. for the items and the look at the different material for the seats. They have someone who will do the work in a Marine Grade Material that will last.We were very comfortable with our choices. We try to do all of our business and purchases with companies that are local to help support our community.I get a little wordy, however when we got back our RV today. OMGthe seats look amazing. absolutely perfect. We can't tell you enough how good this looks and feels. Rocko kept in touch with us to update us on any issues. All Issues have been resolved to above our expectations. All repairs have been completed and more. All Exterior , interior mechanicals and chassis issues completed. El Toro did it all.We have invested a lot in our RV and I will pay for quality craftsmanship. You can't go wrong with the service we received. The staff is knowledgeable in the RV services and repairs.Both my wife and I will always use El Toro RV Service for our RV. We have additional items to install next year on our rig. I trust them with only looking out for our safety and making our journey in RVing enjoyable. I would given them the highest rating possible.
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November 2023 by David Natividad
All of El Toro RV’s people were professional and personable. They effectively handled my requests. All work was completed before expected, and each item completed very well.
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November 2023 by Arthur E.
Great place for your rv service. And employees are very helpful. And great prices. Communication is very well.
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October 2023 by Whitman J.
First impressions are a huge for me, so when a company won't respond to phone calls and emails when trying to obtain service, I move on. After an initial phone call, I was told to email photos of service I wanted performed. I did that and after a week of no return contact made a phone call and was told there would be follow-up contact, which never happened. If you can't get a response before you have even started a repair, can only imagine how it would be getting quality work performed. There's better options out there!! Beware!!
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October 2023 by George B.
Recently I sought to have a Dometic truck/van/rv fridge repaired by El Toro RV Service. EL Toro RV Service is an authorized Dometic service center. The control panel was not powering on, thus leaving the compressor to run without a temperature monitor, and no internal door light. El Toro incorrectly rewired the control connections in such a way that the power inputs for a 12v source were occupied, leaving only 120v input as an option. Not only that, they left a damaged terminal in the system. From what I can tell, their "technicians" did no more than jiggle a few wires or reconnect terminals until something powered on. Long story short, the unit functioned the same as when I brought it in. I was charged $192. When I called in to mention the issue they told me the next available date to re-inspect the repair would be 2 weeks later. If you're looking for any type of appliance repair for your RV, Van, etc., save your money and go elsewhere. I was able to fix the unit myself finally after being able to review the wiring connections on a similar model. I am not a trained professional and fixed the unit in a matter of minutes. El Toro RV Service was a complete waste of time and money. EDIT: Following the above review El Toro RV's team contacted me and offered a 50% credit. While not the full amount, I do believe that this does shows a certain commitment to the service of their customers. Their response was professional and appreciated.
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October 2023 by Jacki Lawrence
This business is so helpful, I was actually shocked. I have had RV’s of all sizes and I’ve never had such professionalism and going way beyond!! They kept me informed at least 2x a day while they had my RV. I will be using them from this point on.
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August 2023 by Ron lujan
I’d give an extra star if I could! My diesel RV mechanic retired and moved so I tried El Toro. So glad I did! They have serviced my brakes, performed engine maintenance and even installed a short wave radio antenna. Recently, before a mountain camping trip my air brake pressure relief valve stuck open. On a Friday before we were to leave. They got me in and out on the same day! Service Service Service! I highly recommend. They are all great to work with.Services: Steering & suspension repair
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July 2023 by James G.
My travel trailer needed a new awning and support arms. Rocko and Mike took in my trailer and had it fixed in two weeks. Their connections to parts vendors paid off as they were able to get the parts in 8 days. Both email and phone communications were very good as they kept me updated. This is a great company that does quality work quickly. I got quotes from a couple of the big RV sales companies and they estimated about 8 weeks. I highly recommend El Toro RV Service.
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June 2023 by Mark Brewster
Mike and the staff at El Toro RV hav always made every effort to take care of my 5th wheel. Even on short notice they make the effort to ensure we can use our 5th wheel for planed outings.Services: Tires
