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March 2024 by By Leslie B.
This place is the Walmart of beauty supplies. Unorganized, broke down, low supply, and the worst computer system. Shop at Salon Centric if you want a professional experience.
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September 2023 by Christina Porden
Wholesale prices! Must be a licensed cosmetologist.
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June 2023 by alycia ruiz
This cosmoprof was out of a lot. I was bummed, but the girls were helpful.
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May 2023 by sydney vanderham
Awful customer service. Very rude and disrespectful. Will not return.
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May 2023 by Sydney V.
The Hispanic lady was very rude and disrespectful. They need to look into rehiring friendly inviting staff members. Until then, I will not return to this location.
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March 2023 by Neda O.
The Hispanic old woman behind the counter is terribly rude and has a bad attitude. I just wanted to walk around while my ride gets here but she didn't even let me do that! You have to have a terribly sad life to be so rude to a person like that. I honestly wish you the best lady behind the counter. I feel very sad for you.
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August 2022 by Michael Renteria
The team in Lake Forest, went above and beyond to find the products I needed and contacted me for pick up too!!! They are friendly, efficient and most importantly helpful!!! I am one happy camper!!! ?
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June 2022 by C
Olivia is amazing. Highly educated and very helpful. If you need any help I highly suggest asking her.
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June 2022 by Ivy V
Quick service and helpful
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March 2022 by Thanh N.
I have been been a regular customer at this store. I come to this store today trying to buy an advertised Bonus Beauty "get 3 free Schwarzkopf". The offer is good March 1 to 31. I arrived at this store 10 minutes before 4 pm. There were 2 workers there and they told me the advertisements were wrong and not valid. My I was shocked because my friend just made the purchase with the bonus yesterday. This is nothing less than misrepresentation or false advertising. I hope the manager at this tire needs to train the workers better on customer service. I personally think the 2 workers there just wanted to refuse the sale so they can close the store a few minutes early. Terrible customer service.
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October 2021 by Ginger E.
I came in because I was having a color emergency. Luckily, Cody was there to save the day. Not only is he a pleasure to talk to but he's also a color expert. He helped me avert an even larger mistake. I am so grateful he's there. Thank you Cody. Thank you CosmoProf.
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August 2021 by Pam Jensen
Professional products for our industry. Store is well stocked and they have online service as well.
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January 2021 by Cassandra Ferragamo
VERY HELPFUL
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November 2020 by Smitty C.
The blonde lady is great but the Hispanic old one with black hair was extremely rude if it wasn't for the blonde lady always being so nice I would have never come back here. She belittle me and threaten my mothers membership as I was handing her my hard earned money!!!!! Completely uncomfortable and unacceptable experience today!! Talked to me like a was a child!!! I will be reaching out to corporate. Customer service from her was horrible! Let me be clear I've been to multiple Cosmoprofs and never have had this experience!!!!
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October 2020 by Rose Johnson
It's hard to find the right hair stylist, but I am glad that I met Kate! She is awesome!! She totally understand what I want and she always do a great job!! Nice salon, good service and great hair stylist!!