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March 2024 by An K.
I loved the store and the merchandise. Some of the staff answered my questions very nicely and helped me. But some of them made a mistake and didn't say any sorry about that.
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March 2024 by Lo C.
Wow! I had never been to a Boot Barn before but we will definitely be back. They have a huge selection of boots and everything . Gina helped us and she was super nice and helpful. Thank you Gina!
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February 2024 by Silvia Ramirez
Too expensive...there is nothing second-rate.....one of the saleswomen is not at all pleasant to serve the public......but it is all very nice.....but they should lower it to the prices so that they sell....and do not remain stagnant......it is only a suggestion....
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February 2024 by C.C C.
OMG..Ladies, if you don't own a pair of gorgeous cowgirl boots , its time for you to giddy up and add them to your wardrobe. I just purchased the blue leap western boots from Boot Barn and I absolutely love how they look on my feet. The heel height, style and color are all on point. Pair them with a cowboy hat, distressed jeans and a sexy top, you will definitely turn heads. Every fashion diva such as myself should have a pair of cowgirl boots in their closet. I will definitely buy again from Boot Barn
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January 2024 by John Caballero
Great selections. Knowledgable and friendly staff.
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January 2024 by Jenna Olson
The staff is super friendly and knowledgeable about the different brands of clothing.
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January 2024 by Moniqua C.
I was looking for a cute stylish 4th of July outfit to match my beautiful leather R/W/B boots I bought here and decided to buy a denim shirt and white shorts here. It was a perfect match and the quality is the best! I will definitely be back!
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December 2023 by Gary S.
I was in yesterday to purchase a pair of work boots. I was very impressed with the selection. The store had a lot of merchandise. I do think it could have been a little better organized. I ended up returning the boots. They were Thorogood steel toe. They look great and are made in the USA, but I found a brand that has a better fit. I am giving them five stars because the service was great. I was greeted by multiple employees. I was made aware of upcoming promotions and the return was very easy. In the future, I will definitely head to this location if I end up needing any of the merchandise they sell.
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December 2023 by Isabella H.
I came in last night to get a pair of boots & thankfully Bryant was there to help me find the perfect pair! He was super sweet, patient, & lively ! He made the process of finding a pair of boots exciting & fun! I love my boots , THANKS BRYANT!
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November 2023 by Ethan Lake
great store for workwear and work boots, they also have a wide selection of all kinds of western wear (cowboy hats, boots, button downs, bolos, etc.) just got a really nice pair of timberland pros and everyone at the store was super helpful and attentive in pointing me in the direction of these shoes, also if you have bigfoot sized feet like me this is the store for you too they have tons of sizes ? they have some good outerwear there too and one of the only places i’ve found in the area to buy carhartt in person
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October 2023 by Curt McGinty
Great selection of everything western. Courteous and attentive staff.
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September 2023 by Jim W.
First time going their with my 19 year old son and wife. Smells great when you walk in like old leather. We met an older man named Bill who helped my son look at steal toe work boots but nothing fit right but he did recommend some good insoles for my sons Doc Martens he never takes off. The reason for the 3 stars is because there was one young women who was wearing brown bell bottoms who would give my son and I dirty looks every time she would walk past us no smiles or hello or can I help you just dirty looks. She had no name tag on. We probably would have bought some pants and shirts but she ruined the vibe. The young lady at the checkout was super friendly and told us she teaches people how to ride horses.
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September 2023 by C G
My first visit at Boot Barn couldn’t have been better. Not only do they carry a great selection, but the service was just great!Thanks to Bill and Madison, I’ve found the perfect boots for myself. If I ever come back to the area, I’ll make sure to make a stop here!
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September 2023 by Social O.
Don't trust what these employees tell you. Ordered boots in store for pickup and was informed that they could be returned within 30 days. Turns out the employee that checked me out either doesn't know what they're talking about or doesn't care. Instead of making up for their mistake the other employee that somehow has a different return policy just passed me off to customer support without hearing the situation out whatsoever. Ive always gotten my boots from here and thought that the quality supported the prices but unless they're the only carrier for a product you're looking for then shop elsewhere.
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August 2023 by Nikaya Chausmer
I bought a nice pair of work boots recommended by a sweet girl named Hannah. She swore by the Hawx brand and told me if I was unsatisfied that I would be able to exchange them. After a week the insole in one of my shoes kept shifting and made me uncomfortable. I brought them back to the store and the manager told me there wasn't anything they could do and recommended I buy new insoles, which averaged 20+$. There were none in my size.It's going to be a while before I try buying work boots from here again. Probably only clothing and socks. I'll update later to see how long these boots last me. The review isn't for Hannah's performance, it's on the store's "policy".
